I have used Donna Bordeaux to complete and file my and my husband's personal income taxes for years. Imagine my surprise when my husband and I received a response this past September from the IRS stating that our taxes were incorrect and we owed $8000 on our 2010 taxes !! My husband emailed Donna Bordeaux and her response was to blame the 1040 form from my employer - a business in our area that employs over 10,000 people and provided over 10,000 1040 forms that were used by many accountants and tax preparers to file taxes ! My husband and I knew the $8,000 was a tax that we were to pay, but my husband emailed Donna Bordeaux to state that the $400 penalty should be a charge for which she was responsible. She responded that this was a mistake and that we would have to pay this.
Donna Bordeaux did not stand behind her work. We paid her approximately $500 for services that were not correctly provided. Additionally, she offered no help for the penalty that was assessed based on her inaccurate calculations. To pay as much as we did, I would expect an incorrect calculation of this amount to raise some concerns by a competent accountant. I especially would expect her to make note that my husband's salary, which was considerably more than mine, would generate a least a little more federal tax paid than mine. Finally, I understand that mistakes occur, but it is Donna Bordeaux's professinal responsibility to right a wrong by paying the $400 penalty, instead of ignoring my husband's request for her to pay this. If you are considering using the services of Donna Bordeaux, please be aware of our experience. read more