I come to H&R Block because I don't want to miss anything on my taxes. I don't have hard taxes to prepare. I don't have deductions, investments or anything else that needs to be gone over. For the past 2 years I have only had a job and IRA with drawl to send in (and in 2016 I was on the Marketplace for Health Insurance I might add). I brought my forms and the Tax Professional said that the form for the Marketplace didn't need to be included. Thinking they knew what they were talking about it cost me an extra 6 weeks for my return. For 2017 for my state return I only had an IRA with drawl 1099R and W2 to be filed but I am being audited and it will be a full 12 weeks before I see a return. At this point I just don't expect much from New York. But as long as H&R Block got their money for the service they provided that is all that matters. I won't EVER recommend this to anyone EVER. I will be going back to Turbo Tax. No reason to use this awful Tax Service. read more