I've never had anything other than great experiences here. The staff is helpful and friendly. The…read morebest experience I have... former SEFCU and BoA account holder. FNYFCU is leagues above both.

Had a heart attack when I saw my credit report showing I had an account with "Schenectady Teachers…read moreFCU" - then I noticed the address is the same as that of "First New York FCU" - couldn't they at least had told me that when I opened an account and took out loans with them? I feel huckstered.

Do not use this bank for a any kind of loan. Super rude and unprofessional. Such a waste of a…read morepersons time. The person I was dealing with was replying to me with a negative attitude the entire time. The most snarky replies, making me feel like she was doing me a favor or that I was taking up her time and ready to cut me off if I had a reputable. I lack of communication as far as the loan I was applying for was unbelievable, leaving me feeling like I would rather save up more cash and purchase something all cash.

Had a problem and Kelsey from BSNB talked me through it and fixed it for me. She clearly explained…read morewhat was happening. I highly recommend BSNB and Kelsey is awesome! Any problems ask for her.

Anytime you have a billing question expect a minimum 20 minute wait. After you finally get a hold…read moreof someone they prolong help by asking for irrelevant questions months after returning equipment. Lastly the erroneous charges that will still show up on your credit card with no one answering questions as to why.

AVOID THIS COMPANY…read more If you're ordering a new CPAP machine, remember: you have the right to choose where you get your equipment and supplies. Tell your doctor you do not want to use this provider. The staff here are overworked and shockingly rude. When I called for support, I explained that my mask was coming off in my sleep--a common CPAP issue since it happens unintentionally. I asked for advice on how to keep it on, and instead of offering any real solutions, the so-called "sleep specialist" got snippy and just repeated, Well, you just need to not take it off. As if that was helpful. Once you get the machine, expect relentless robo-calls from their Florida call center. They'll call repeatedly, and when you pick up, you'll hear a pre-recorded message pretending you're an answering machine--a shady, potentially illegal practice. How do I know it's a robocall? They call on Saturdays when their call center is closed. No staff, no support--just an automated system harassing customers. Avoid this company. You deserve better.

I recently switched my auto insurance, renter's insurance and long-term disability insurance to…read moreState Farm and it was one of the worst decisions I've ever made. They just can't seem to get any of the billing correct. My long term disability insurance in my business is paid up through January 2024 and I keep getting incorrect bills sent to me with the wrong monthly amount, then calls from staff saying payment hasn't been made then notices that I haven't made payment. I have proof of every overpayment. Next, I just received two sets of insurance cards along with two auto insurance bills. I am a busy business owner and advisor to other businesses who doesn't appreciate all of the time I'm spending trying to correct these billing errors. It takes several days for someone to get back to me. I would never recommend State Farm to anyone.

Amy is a wonderful P&C Agent. She helped me save significantly on my home & auto insurance when I…read morebundled them together. After their were recent storms in the area and some of the houses near me had their basement flooded, she reached out and suggested I add in something into my home owners policy which would protect me against water damage in the future. Her office has also been very communicative about the refund auto checks that I will be getting because of COVID19. Could not be happier with Amy as my agent!

Here's my beef with this company- they don't provide a fee until AFTER they've reviewed your…read morefinances. I sat through an introductory consultation where every account and asset I own was provided. I asked the associate upfront what the fee(s) would be to establish a trust. Her response was that Mr. Pierro would be in to provide that. It was pretty stunning to hear $6k and I am sure if I presented with fewer assets the fee would be different, otherwise there would be transparency. I've since established the trust, and that plus a will, power of attorney, and health care proxy were all executed with a different law office, specializing in estate planning for $3k.

beware of Aaron Oconnor. Words cant give justice to how much of a nightmare it was working with…read morehim. He is the The managing partner in Latham. He literally abandoned me 2 weeks before we were due to settle because i didnt feel comfortable with what he negotiated. The negotiations took place off the record without my knowledge and nobody present. He tried bullying me and my younger brother into consenting to the agreement. When i asked for information and documents i was ignored. He was extremely immature, lazy and temperamental. If i was skeptical of anything he would get mad asking me if i was a lawyer. He would attempt to belittle me and lie so blatantly without even attempting to cover the lie up. there was no conversation he would just talk over you. He wants to tell you what hes going to do and what your going to do. He has no sentiment towards anyone at all. Jacob V. who is/was an associate there was assigned to my case originally. No complaints with him. He immediately went to work. Answered our questions. Communicated effectively. He was unwavering the minute we hired him for representation. According to Aaron he is no longer with the firm and thats how i ended up with Aaron. There may be other lawyers in the firm that are competent and wont treat you like a peasant. I dont know. This was my experience and it was nothing but anxiety the moment Aaron took our case. When we went our separate ways there were not any notes, documents, records of anything. He just pretty much winged it i guess who knows.