Robert Moses Jr. was our tax "specialist," and it took him more than two and a half hours to do our taxes, which were nothing special (not complicated). He was one of the slowest people I've ever dealt with--anywhere. Even though I drew large circles around the totals on receipts, he still scanned the pages so slowly, for several minutes each, looking on his own for the totals that were right in front of him. Many times I had to point to the huge circles because I thought he'd never get there. Some pages were receipts printed from websites, and he got confused because ads for other items were in margins (and they were clearly ads!). So frustrating!!
Robert was also somewhat argumentative off and on, when he didn't understand something, even though I repeated myself and was careful to neatly organize our papers by category, and I circled relevant info, like I said. I caught him multiple times typing in the wrong amounts and mislabeling things. Finally, our total ended up being $200 more than the highest possibility we were quoted. He knew what we were bringing in and should have correctly calculated our range.
This was the worst tax experience I've ever had, and I'll never go to this location again. I'm sure not everyone is terrible, but I'd rather take the time to learn what I need on my own. I know I can't be slower or make more errors than this guy. What a waste of time and money. read more