100%0Error Free
100% customer satisfaction
We worked hard all year and saved up for trip. We used H/R block for our Tax experts on 1/29/2018 at the Marysville office. Anywho, our taxes never came... In doing some investigation, we found out... The Tax professional Michelle, turned in an incomplete Tax return to the IRS... When we notified her about the mistake, she became combative and very aggressive. She even labeled us and refused to get her higher ups. She behaves in a manner as if she could careless. In fact, the whole entire office has behaved in this manner. They are very curt, unable to accept accountability, and refuse to simply apologize for the errors.
I was able to file a claim and deal with a very nice District manager. In doing so, he has been helping my family sort this whole thing out. He can only do so much..
Middle Class people work very hard and must work long hours to make it. Most use the taxes they are paid back to get ahead, buy bulk food ect... Whatever... We put our trust and respect into our Tax professionals.. to have this occur is very eccentric and has never occurred before.. to be shamed and mistreated is just implausible.
American family of six read more