Went to Jackson Hewitt for 2018 taxes in Walmart kiosk today in Beverly Hills, FL 4/6/19. What a rip off!! I was told it was $48 to $68 or by the paper handled, Im retired had 3 pieces of paper. The JH Representative started working on my taxes. I soon became worried though that the person wasn't knowledgeable. I finally brought my last year's taxes done by a CPA so she could see where the ordinary dividends were taken from on the same investment form this year! I was later told my tax return would not be $48. I thought maybe $75. 2.5 hours later, I'm presented with a bill of $399!! I said no way! My CPA only charged $250 last year! This person wasn't even a CPA! She gave me a a $101 coupon bringing my cost to $298. I was supposed to get $200 off for switching to JH!! Their advertising is very deceiving the $200 on their sign to switch to them doesn't say $100 this year & $100 Next year except on their web site, it just says $200 off for switching!!
When I went to pay Jackson Hewitt their rip off money of $298 & my Federal Taxes, the rep didn't know how to handle a debit transaction. This froze up the computer having to get Tech Support involved!!
Never ever use Jackson Hewitt when you can get a reputable certified public accountant to do your taxes in a timely & professional manner much cheaper. I have learned my lesson!!! Shame on me!!!!
Update:
I completed their survey with this same information above. At the end it asks if a representative can contact you, I said please do. To date No one has called. Jackson Hewitt only cares about over charging you & disappearing.
I did receive an email saying I could call them & get information about how they do their pricing. I got got pricing when I sat down with the JH rep, but evidently that changes, 3 pieces of paper cost me $298! I will go to AARP next year & get it done for Free, if I hadn't had surgery, that is what I would have done this year! What a way to rip off, Shame on you Jackson Hewitt!!!! read more