Kathryn has been awesome to work with for several years now. She prepares our somewhat complicated…read moretaxes and has also helped us off and on during the year. Strongly recommend.

I am not sure what is going on with Ms. Espinoza, I had an appointment with her and after much…read moretrouble identifying where her office was. (No signage except inside the building in a hallway) And no answer at her office phone I arrived at her office to be told by an architect that shared office space with her, that she was unable to make the appointment, and had left no suggestion with this individual of when she could reschedule? I was told she didn't have my contact information. (seems odd that a call log was not generated) I left my name and number, and a message on her office voicemail. It has been 14 days now & nothing from her office. In an arrangement as critical as tax filings, I would never trust a provider who demonstrates this level of non professionalism.

Best CPA ever. Thorough, timely, and great advice. Reasonable rates considering you get what you…read morepay for.

I cannot recommend Furin & Co. & I'll explain why. I reached out to them via email to inquire about…read moregetting our taxes done. It was my second year filing jointly with my wife, & we had some property sales, rental income, & more complicated investment portfolios once our lives more or less combined. I wanted to begin to have a professional look at our taxes. After sending an email, I got a response to fill out a basic client questionnaire. Once that was complete, we were scheduled for a face-to-face meeting the next week. No sort of "fee" or cost was described when setting up this initial meeting, the office administrator, Kelsey, simply said to bring the last 2 years' of tax returns, don't hesitate to ask if we had any questions, and that "We look forward to meeting with you & your wife on Monday." I unfortunately had to work, so my wife went alone to the meeting to give them our basic information. She met with Desha Furin in person, & after a basic introduction, talking about backgrounds, the weather, getting to know one another, etc., my wife submitted all of our documents. My wife specifically asked the question as to the cost of preparing our taxes, and Desha said that the price usually ranged around $175 for basic preparation. No invoices were provided, no itemized costs or anything of that nature. We proceeded with Furin's office into the following weeks, & judging by the emails we started to receive, it was obvious that people inside of that office weren't communicating with one another. Specifically, it was communicated at the initial email (& via a follow-up email to Desha, the owner) regarding a condominium we sold. We had used it as our primary residence the 24 mos, & would not need to pay taxes on the sale. My first email stating that was dated March 5th, & I didn't get an email from a representative at Furin again until March 25th, & that email was from another person in the office, "Kristin," who asked if we could provide a HUD statement, as well as our drivers' license numbers, issue & expiration date - all information that had been submitted at our initial meeting. We emailed Kristin back, & on March 27th, she emailed us & said she had received the HUD statement from Desha. Then Kristin asked for a 1099 form from my Roth IRA. Not required. She then responded & said, "OK thanks Chris. I couldn't tell from the paperwork that I had, that it was from the Roth." I'm not exactly receiving a vibe of confidence from their staff at this point, but we continue. On March 28th, Kristin emails yet again & says, "The last subject I need information on was the condo. Here are my questions: I can see the condo was sold in February. Did you receive any rental income prior to that in 2018?" - This was specifically information my wife covered with Desha Furin in their initial meeting. Kristin continues, "Can I get a copy of your mortgage interest statement for 2018 for the condo and any expenses... cleaning/maintenance/insurance?" - This was also information that was packaged together & given to Desha at the initial meeting with her. So now I'm answering questions that have already been answered, on my own time at work, when the staff at Furin isn't talking. - We respond by saying that we had laid all that our for Desha. No itemized maintenance costs prior to selling, and no rental income in 2018. There was rental income in 2017. Noted on our previous tax return. Also all facts communicated to Desha Furin, at our initial meeting. Kristin writes back on March 28th - "I'm not worried about costs of repairs on the condo, because it was a primary residence for you ...I wanted to make sure that you hadn't received any income & I need to record the mortgage interest paid that was reported on your 1098." - All of this information was submitted to Desha at our initial meeting. The fact that we hadn't collected rental income in 2018 has been communicated to all parties at least three times at this point. Fast forward a couple of weeks. We receive our tax return; it's right about where we expect it to be. We get an "invoice" on June 11th. It describes two charges, one for $349 for tax preparation, and another $170 for "professional consultation." When asked on the phone to help explain the charges, Desha says to my wife, "That's fine if you didn't see the value in our meeting, it's only $170, don't pay it, I'll just write it off..." This was never explained or communicated; this meeting was described by them as a "getting to know your client." My wife said they spent about 45 minutes with personal talk, & about 10 about actual taxes. On the phone, my wife tried to ask about the charges & Desha was immediately defensive, passive aggressive, & kept talking over my wife saying "Thank you soooooo much for your feedback." Avoid this firm. Very unprofessional, unorganized, & vague on their "pricing." So, be up front about what you expect to pay, & if you pay to have smalltalk with Desha, expect to pay a premium.

Very cold and impersonal service from Patti Anderson in the Anacortes office. I think she's a…read morecapable accountant but not a pleasure to with. I recommend looking elsewhere.

Since this firm was acquired by Archer & Lewis, both the quality of service and transparency around…read morethe billing process have declined significantly. We paid a premium onboarding fee with the understanding that costs would decrease the following year, yet this year's bill came in even higher than the last. The lack of clear communication throughout has been deeply frustrating, and our confidence in the Archer & Lewis / W&N partnership has eroded as a result.

I found The Business Guides because a friend highly recommended them. I came to them with a messy…read morecorporate tax issue (from working with a previous accountant who screwed us over), and The Business Guides have been an absolute dream to work with. I now work with them for both my small business and personal taxes, as well as a fabulous bookkeeper whom they introduced me to. For so long I didn't really have adequate help when it came to taxes, and having great people on my side like I do now really makes a huge difference. I really can't express how grateful I am to have found them!

The Business Guides agreed to do my taxes and indicated they would schedule an appointment to have…read morefour taxes returns done by mid June. I recently brought my business to this community. My accountant had recently died of Covid-19 and I needed expertise. They did not schedule an appointment and did not provide me with needed services in the time frame that they indicated or what I expected and needed. With conversations with them they were not truthful in a number of areas. (Those little white lies) They also did not listen to my needs nor seemed to care. I spent many, many hours providing them with detailed information that spoon feed information to easily do the four returns. I have gone elsewhere

Isaiah has DISAPPEARED and left me hanging for months without a trace. I hired Isaiah to do my 2020…read moretaxes. A week before taxes were due I contacted him multiple times and no one replied. Right around the deadline day he notified me that something was wrong that would delay my taxes and said it was okay because I could file later. I was last in touch with him months ago. I've been calling and texting him to no avail. Completely horrible customer service. I try my best to support POC owned businesses but this quality of service is beneath unacceptable.

We hired Isaiah to complete our 2020 taxes. We were very excited after our initial conversation…read morewith him and quickly sent all the requested documents and fees. Over the next three months we received very spotty communication at best. We were assigned to one of his employees without our knowledge (he didn't disclose this fact in our consultation or in his retainer letter) and then a week before the May due date he told us had fired her due to performance issues, and he would be filing our return for us. We were dissatisfied with Gresham Financial communication throughout the process, so we took our return to a different CPA for a second look. The other CPA found that Gresham Financial didn't file some of our RSUs, didn't file a rental property properly, and didn't include a rental depreciation schedule. We initially contacted him June 24th 2021 to ask for the correction to be made. He responded that he would look into it for us and let us know on June 30th 2021. I am now posting this October 29th 2021 and have not heard ANYTHING from him...

The worse place to take your taxes, especially if you are Hispanic, they will look you down. Took…read moremy taxes they sit for one month, no call, no taxes, no messages. Bad customer service they look at me if I was from another planet.

Smart accountant. They have done a great job for us for many years. Gio didn't realize he was…read morehospitalized last year at the time she was awaiting her tax return.