Merchandise galore, but unorganized and no customer service. While they do offer a ton of stuff, I honestly hardly ever find something I want to actually buy here. The clothes are always chaotic and mixed on the shelves and hangers. While I don't mind looking for deals, this also means looking just to try and find something your size that you'll even like. Customer service is pretty much noon existent here. The only staff is at the register, fitting room and maybe, just maybe one floor associate desperately trying to fold clothes on the heaps. When you do get to the register they aren't personable and you can tell they're really just over it. Overall: D Plenty to look through, but nothing I'd be willing to face the non customer service and chaos to buy. read more

Okay so the selection of clothes is decent the fit is okay, the fit for kids is actually better then adult sizes in my opinion. The staff is helpful but always seem rushed and the line to pay even when all the registers are manned is always and I mean always long. I have never been here are waited less then 5 minutes just to pay or return items. Now that's really the only real bad thing is bc they are so busy it takes a bit to get out. Also they almost always have great deals or specials on clothes or whatever you are buying. Now I have it 3 stars bc of the quality is good and I mean slightly better then average but the price you pay is comparatively lower then that of other clothing stores as well. So all in all it's a fair trade off. I still recommend this place and I'd advise you to give it a chance you never know this might be the store for you. read more

Love this location, it's always clean and well stocked, and their employees are always helpful. Love that they offer items made from recycled materials, & offer a discount when donations of old clothes are brought in - no donation minimum, & they can be any name brand. Have to appreciate a retailer working towards reducing its environmental impact. They also offer some fantastic clothing & jewelry at reasonable prices. I'm a fan, & will be back again & again! read more

H&M - Store front. - Women's Clothing Near Me - Orlando, Florida

This sign clearly reads $8.99. Once I got to the register, the clerk proceeds to tell me it's $16. I said the sign shows $8.99. She says.. "It's select items". The writing is at the very bottom of the signage. I mean you can't even see it when you step up to the sign. It looks as if it's a just writing that might read a manufacturers messaging. Don't wrong $16 is not a lot to pay for a pair of jogging pants, it's the fact that the signage is a fake out. I've worked in retail clothing for about 20 years. I know signage and that H&M store signage is straight BS. I never thought much of this store in general, but now I feel shafted. Read all signs when shopping here. It's the fake out store. read more

H&M - Fake out advertising. - Women's Clothing Near Me - Orlando, Florida

This H&M is nice when you walk in but If you have to try something on beware. The fitting room curtain is absolutely disgusting . I was afraid to even touch it to close behind me. It's not hard to keep things clean if you can't clean them get new ones because this is ridiculous I have never seen anything like this. read more

H&M - This is the fitting room curtain. Absolutely disgusting - Women's Clothing Near Me - Orlando, Florida

See all

2 Stars for a store with mountains of fashionable options, bus-loads of shoppers, but never enough registers open. H&M is at the forefront of fast, inexpensive fashion. Fast, referring to the fact that the styles jump from the runway to the rack very quickly, not referring to the speed at which you'll be able to pay and leave. Somewhat like Zara, this is one of those shops that has been able to democratize fashion and make it affordable to more than just the folks sitting front row at the fashion shows. They've sped up the time between designing and manufacturing so that we get current trends right when they're at their peak. The clothes may not be impeccable or of a very high quality, but they don't have to be. They're by their very nature fleeting. Kudos to the brand for having their finger on the pulse of fashion while staying affordable (albeit not really a poster child for sustainability). The issue I run into every time I come here though is the lack of registers open to accommodate the amount of shoppers on a weekend afternoon. This past weekend I looked around as I waited in a never-ending line for the 2 cash registers that were open and noticed that I wasn't the only one looking from my handful of cheap outfits to the line ahead of me and back... Weighing the option of throwing the clothes into the bin of socks and hair ties and calling it quits. Are these three tops worth the wait? Are they going to last more than three washes? Are those four employees hanging out and chatting happily behind the counter ever going to open another register? For such a large store with such a huge fitting room (that's pretty efficiently run, I might add), it would help a lot if they kept more staff at the registers to get people in and out. And finally, I'd suggest that the fitting room floors be cleaned more often since they get pretty dirty pretty quickly. I won't say I won't be back, but I'll go in prepared to wait. read more

Definitely the most bang for your buck of any store at this mall. if you're looking for something on the expensive side, check here first and you'll probably find something very similar at a much more reasonable price. The clothes you buy here probably not going to last forever, but who expect them to. read more

Cashier left the security tag on. I live NOWHERE near this mall. AND this cashier was also the attendant when I was trying stuff on and was rude, rude, rude. My daughter also encountered her separately and she was rude to her. Made my daughter hold out 5 items and when my daughter went to switch out clothes the girl had returned them to the floor instead of waiting for her to try on. One of them was a specialty online item and nowhere to be found again. Awful customer service by one employee who has made me to never want to shop there again read more

There is always a huge line. Obviously avoid on weekends but if you find yourself here on a weekend, don't expect to see an employee except for behind the register. It's full of tourists so be in a good mood to deal with crowds :) I adore that I can walk in here and get a cute shirt for a decent price but prepare to only wear what you buy from here for a max of 2 months. The quality is pretty bad. Everything is overpacked on the fixtures and they are all so tightly packed together. With every turn you knock something off. It's a huge store tho so if you like H&M their selection is large. read more

Prices are expensive. Some times they run good sales. We were there on a sale day. Found a great deal on a jacket. We spent so much time in line. They had a queue line that was over flowing to the other side of the store. Crazy to think people were mad that only 5 registers were open. We were in line for 36 min before checking out on a Sunday afternoon. read more

I remember back in the day when H&M came to the USA. Its flagship store in midtown was full of young and beautiful people. You seriously could pick up some sweet threads for a very low price and even maybe get some digits. Prices are still low and the beautiful people are still there but fashion seems to have taken a down turn. Inspiration seems lacking. read more

Stores like this make me appreciate online shopping. The employees at the fitting room were extremely rude. To start, when I walked up to the counter an employee snapped at me and my daughter to wait behind the line (the line being the grout line in the tile, there was nobody else there). After my daughter went back to the dressing room I had the pleasure of listening to the employees complaining about their jobs. Awesome. When my daughter came out none of the employees even acknowledged us, asked how the clothes worked out, or even indicated where to put the clothes she didn't want. It was infuriating. I still have hope in H&M, and I can't imagine that particular set of employees will last long, so I'm sure I'll give it another chance, but not anytime soon. read more

Came back to see if the beeping registers were still beeping. Still beeping. Really nice tattooed gentleman with a beard rang me up-very sweet dude! read more

If I could leave zero stars I would!! Worst customer service. The two male employees (Edgar) and the other who just left the line were more worried about chit chatting then moving their line. Also no one was in the store helping people so people literally can just walk out with their clothes. No one would even notice. I see Forever 21 in their future. read more

I like the store. They have some interesting clothes I mainly like the accessories. The sizing is weird I'm not sure where their size chart came from. Which is why I like to stick to their accessories. They have a ton of nice accessories so I can dress up any outfit. They also have unique hair accessories, I purchase the largest hair bun filler thing I've ever seen there. There aren't many cashiers there so the lines are always long. read more

Worst location ever. Always long lines even though several employees are standing around talking. Rude employees. Yelling, shouting in front of customers. Fitting room employees are so rude, demeaning, and stuck up here. I'd give zero stars if I could. read more

I understand this particular store is very busy and full of tourists like myself but they need to hire more staff to accommodate large crowds of people. I just needed to find one item and the one employee on the floor was too busy chit chatting with his friend to notice I (or anyone else for that matter) needed help. I dont expect to have a red carpet rolled out for me but their customer service is a joke for how large of a store it is. I wish i would have spent my money elsewhere. read more

It's a nice H&M clothing wise, the prices are a little bit higher but you can still find plenty of good deals. The main problem with this location is that it's in the Millenia Mall aka Tourist Central. The store might not even look crowded but the line is always wrapped around and takes 30 minutes to get through and you have tourists in front of you jumping in and out of line, reaching (rudely) over you to dig into one of the impulse boxes that are in the cash line, gosh it's nauseating. I try to avoid this store. read more

I decided to go into the store while waiting for my table to be ready at a restaurant. As I walked into an open door at H n M a male employee said "oh we are closed" and I replied "oh ok, the door is open" he replied "we are waiting for people to come out" in a nasty tone then proceeded to say, as I walked out of the store "what do you think we are open just because the restaurants are open".. So rude.. I wish I knew his name; African American male around 9:20pm. I love H n M but definitely won't be coming back to this location. PS: if you don't like your job.. get a new one. read more

I decided to stop in since I needed an outfit for an event that is coming up. My visit there was just alright. I felt like I had to figure alot of stuff out by myself. Nobody really approached me to see if I needed help. Other than that I liked what I picked out and they have alot of interesting things. read more

Pretty good for the prices, was helped well looking for my size. Cashiers were quick.