(I'll be a bit more generous than the last reviewer. ;)
Personally, I don't buy anything at H&M 'cause I don't like the quality of their products. HOWEVER, from time to time, I will step foot inside this Square One location while waiting for someone in the washrooms that are across the hall.
Whenever I am inside, this place is a complete mess! Merch all over the floor, no sales associates to be found - 'cept for behind the cash - crazy lines at the Fitting Room/cash, and racks are completely JAMMED.
Waaaay too much merchandise on 1 rack, so it's not shoppable 'cause I can barely look through to find a size. *Maybe* if it was neater, even though I don't buy anything, just maybe, I'd consider flipping through a rack, but since it's packed, I just don't bother.
Since this is a high volume location, I'm sure that this place makes their sales, but they can probably sell more if the store was better managed. Just sayin'. Problem seems like understaffing.
P.S. The store also looked better before they painted everything black. Seems like a darkened warehouse now. read more