Here's what you need to know- BUMPER PLATES AND DUMBBELLS IN STOCK! Brian McGuinness will Hook you…read moreup if you swing by - at home fitness heaven. New and refurbished towers, treadmills, elliptical, etc #shoplocal

Do not do business here. This business sold me a Waterower machine, natural color, for $1,499 plus…read moretax ($89). They said it was commercial grade and worth $3,000. I looked it up online and the same model, new, costs $1,199. I then called the manufacturer and they looked up the serial number. The unit I purchased was built in 2017. I called the store and asked what they would do to remedy the situation. Because they had already paid commissions to the sales rep (I bought this 2 days ago), they were willing to take it back for a full in-store credit or give me back $300. I don't want a credit because I don't trust the store, and the $300 refund makes it equivalent to the price of a new unit, yet it's six years old and has a one warranty from the store. The manufacturer said they are not an authorized reseller so I'm not sure how they would initiate a warranty repair. I called back the next day to facilitate then refund and asked if perhaps I could just pay them the amount they paid the sales rep in commission and then get a full refund. The owner got very upset with my line of questioning and eventually hung up. No refund. I have reported them to the Better Business Bureau. This is a dishonest company that is more worried more about having to take back commission from their sales rep than they are making the customer happy. Do not do business here.

Atlantic Fitness Brokers came to my house today to assemble some sports equipment-- a bench and a…read moredumbbell stand-- then move an elliptical trainer to someone in Manassas. Chip is so skilled at putting together fitness equipment that with one assistant, he put together the two pieces in an hour. The bench (Tysons) had questionnable quality control (China) so two of the screws weren't properly fitted, but Chip just moved thru the problems like the pro that he is. The guys were neat, did no damage to my property, and did exactly as promised. Reasonably priced and professional, they were very good value for the money. I would hire this company again for any of my sports equipment needs.

I had an excellent experience purchasing my elliptical machine from Atlantic Fitness Broker. From…read morefirst email exchange with Chip I knew that I had made the right decision to work with this team. Chip and Adam made the selection, purchase, and delivery process exceptionally smooth. They were able to get me exactly the machine I was looking for at a very reasonable price. I highly recommend Atlantic Fitness Brokers for any fitness equipment needs.

Bought a Matrix A30 Elliptical here back in November 2018... seemed a little pricey at the time,…read morebut I was tired of getting equipment that felt flimsy and that ended up breaking after a year or so. Machine was delivered and set up right on time and exactly as I needed it... and it was AWESOME. My entire family loves working out on it - incredibly well built and sturdy, very quiet, and workouts can span from something nice and light to a real soul-killer. About 3 months ago, the resistance stopped working... and I thought to myself "uhoh... here we go again... I'm going to call and get the runaround and this will never get fixed." I called and Bob picked up, took my information, submitted a work order - and the service repair request was in... I was very surprised with how easy and responsive they were. About two weeks went by as I waited for the repair part... so I followed up with service... and they apologized, stating that the part was backordered and they were having trouble finding a replacement due to COVID. Now I'm getting a little skeptical... thinking "here we go again with the runaround." But sure enough - a week or two later, the part showed up... and Fit Repairs set up an appointment to come do the repair two days later... Two days later - the repair person, Charles, from Fit Repairs shows up - very professional, extremely nice, and he proceeded to work on the machine... he worked on it for over TWO HOURS... and I could tell he was doing his very best to get things to work. Turned out that he needed an additional part to complete it... but my problem was that we were moving in a few weeks, so I could not wait another month for it to arrive. Charles said that he couldn't guarantee anything, but he would personally put in the order and make sure it gets delivered in time (and I'm thinking in the back of my head "sure.. here we go again..."). But... two days later I get a package with the new part - and Fit Repairs set up an appointment almost immediately. Charles came out again - and was able to get everything working perfectly (which was not easy... I watched some of the work - the man knew what he was doing). So... first, I want to apologize for ever doubting those in customer support - Bobby, Johnson Fitness, Fit Repairs, Charles, etc, and thank you all for your help... you all surprised me with the level of professionalism, responsiveness, and customer obsession. I've become jaded by too many bad experiences with other companies... this experience was truly something great. Finally - if you're looking for some good fitness equipment and were ever concerned about the support you'd receive down the road... buy it here. You won't be disappointed.

Do not call this company to have anyone install gym equipment. Johnson Fitness recommended…read moreAffordable Fitness Movers to come out and finish a gym install for me. They said Affordable Fitness Movers were their installer. They charged me $200 to finish an install that took 30 minutes. Complete rip off.

Truly great customer service! Our old elliptical had mechanical issues and, in shopping for a new…read moreone, we wound up at Johnson's in Rockville. While we liked some of the options, we mentioned to John that what we REALLY wanted was to repair our old elliptical, but that we'd been frustrated in our contacts with the manufacturer's technicians. Even though it potentially meant the loss of a sale, he gave us a service recommendation, which worked out well for us. We were quite impressed by John's helpfulness and integrity. When our our elliptical finally does bite the dust, we are definitely going to go to Johnson's for the replacement !

Had INCREDIBLE service here because of sales, knowledge, and strategy of John Bailey. Because of…read moreJohn I chose the best health exercise options of my life.

We were in the market for a treadmill and checked out Gym source in Columbia and chatted with Chris…read moreP about our needs. Very informative session and he did not force any treadmill on us! I detest pushy salesman. He explained the pros/cons of the treadmills, answered our questions and let us test them all. After a lot of research online and via Chris P, we bought a True PS300 and it will be delivered next week. Thus far it has been an excellent transaction with Chris P.

I purchased an elliptical machine from Gym Source including delivery and installation. The…read moreinstallers arrived 2 hours late (scheduled for 1-5pm on Sat, arrived at 7pm with no call). They were sloppy and made me wish I'd assembled it myself, although I was glad I didn't have to carry it upstairs! After assembly they tested it, and it made a bad noise from the left-side drive. To alleviate the noise, the installer tried jamming a phillips head screwdriver around the cover plate creating scratches and gouges in the plastic. On closer inspection, you can see it wasn't made correctly. I am going to expect them to replace the base unit rather than manufacturing mistake and installer-created cosmetic damage in my bedroom. Delivery and installation were a fail. Now I will find out about support. I will update the review once I have a usable machine.

Good pricing on treadmill by horizon . Dave was excellent on…read moresales. Delivery and install went smoothly .

Amazing store with great salespeople! My husband and I went in on New Year's Day to get a start on…read morecreating our home gym. Right away, Barry, comes over and helps us, getting a sense of what we were looking for and what treadmill best suited our needs. My husband had already done extensive research, so it was great to hear Barry echo many of the same things and not have him BS us with sales tactics or something. He was honest and very helpful, and in the end, we settled on getting the Horizon 7.0, which is the most popular home treadmill. They do price-match, so they found a lower price from Dicks and matched it. We also opted for delivery and installation, which was an additional $199 but will be worth it as I sure am not moving a treadmill into the basement!! We both walked away from the experience feeling like it was one of the least stressful, refreshing buyer-seller experience we've had in a while! If you're looking for any sort of home gym equipment (or massage chairs!), I'd definitely recommend Johnson Fitness! Their customer service is unmatched!

Awesome customer service today from your employee Keion! My son and I came to your store to pick up…read morea bike that had been waiting on a part. We had not yet received a phone call and we were just checking the status on repairs. Without hesitation Keion offered to repair immediately. Within 5 minutes my son was riding his bike again. More stores need employees like Keion!!

This was at the frederick Dick's store in the Frederick Mall…read more I went to Dick's to shop for a couple of pairs of slip-on shoes. i was greeted quickly by a sales kid who brought my size shoe out to me, he then disappears. I went to look for him and he was with two other sales kids yapping away. I was patient and waited, they looked at me and just kept on talking. I left the shoes there and went to the mall.

Roberto and his team were amazing! I contemplated moving my peloton tread with a friend, glad I…read morecontacted Pro Fitness Movers! Roberto was quick with his response and his quote was in line with most that I received, so pricing is very fair. Was able to squeeze me in the next day and the way he broke the tread down, and put it back together, you could tell he knew what he was doing. He was meticulous when re-wiring and will be calling if I need this type of service again.

Roberto was fair priced and knowledgeable. I'm Owner of Petra Moving Company…read more (202) 734-1221 and we will call for all our gym moving needs as we DO NOT do those in house