The worst club in NYC. Not only is the staff unmannered and the management unhelpful, but the…read morefacilities are extremely dirty, and the sauna/steam room doesn't work most of the time. I've visited several locations, and there were roaches, especially at 8th Avenue and 94th Street. Other locations also have very rude staff and unhelpful managers. Honestly, this is the worst club in the city -- truly a TRASH facility! The only location that decent clean is east 23rd street. On top of all this, I was also charged late fees even though I made my payment on time and they refused to help out with it or anything else. Seriously!

One of the nicer NYSC clubs in the city. Nice equipment. Kinda spacious like a non NYC gym. Looks…read moreand feels really new.

Great location. Dropped in on December 31 and they were actually open and even had a class at 4 pm!…read moreThe chisel class was amazing. Right on point. Clean nice location with lots of great equipment. No sauna or steam room.

Rude staff - was 5 minutes late to a ClassPass for the 4-6pm slot and wouldn't let me work out lol…read more Was considering signing up, but there's a reason it's so cheap ... AVOID!

Lauren kicked my ass in the full body + abs class yesterday night. I was a guest of my friend who…read moregoes often and she tried to warn me that this was no regular gym but I sure did learn. I must return! Thanks for having me, Liftonic!

Got to try this spot out through ClassPass. Liftonic offers a great workout in perhaps a slightly…read moreunder appreciated or under served workout mode these days, as it is heavily weight-based. I enjoyed the intense workout and truly appreciated the encouraging vibe and great workout tips from the instructor, Scott. The workout spot is ample but could be better organized--the exercises require benches and floor space and occasionally I didn't know where to go or feel like I had sufficient floor room between benches. Room is downstairs and ran a bit hot, and changing space is limited. Still and all, the workout was great and I'd definitely go back for more. Instructor was fantastic--encouraging and helpful.

This location has a cafe - not related to Equinox and right after we entered, a man at front desk…read morecame to us and saying "if you aren't a member at equinox leave." Okay please write it down that cafe is for members only. We won't go inside.

Overall a pretty decent Equinox. Locker room is one of the nicer in the area. The biggest negative…read moreis the layout of the equipment. It feels like they wanted to throw a little bit of everything on each floor which ends up being a pain if it's busy -- e.g., you're waiting for a squat rack and two on one floor are taken, so you go to the next floor and those two are taken, so you go to the next floor and those are taken... back you go to repeat. The only way it all really works is if you're doing a full body workout and cardio every day.

I didn't have much hope that this would be a "real workout" after reading about EMS training online…read moreI thought it was too good to be true. I was sore for 2 days straight after this!! When you walk in, you are given some long shorts and a shirt in your size to change into in one of the three dressing rooms. You can then leave your belongings in one of the lockers and start your workout. Your instructor will wet a suit and then help you put it on and get all hooked up to the machine. This suit is a $5 one time rental or you can rent more permanently I believe. Afterwards, you will workout for 15-20 minutes doing some movements guided by your instructor, who also adjusts the intensity of the pulses the machine emits. They let me know this equals about 4 hours in the gym. The workout does get quite intense as most people are not familiar with the machine's pulsing sensations, but tensing your muscles does help! Afterwards, they encourage you to rest, stretch and drink water. There are showers available here as well. As I only went for the trial session and am not too familiar with this kind of fitness, I can't speak on the total efficacy of consistent sessions, but I will say the soreness I felt was real, and I imagine that this would probably be beneficial to some looking to diversify their training, especially those that might not have a full hour to devote to a workout that day. They're on ClassPass as well and super easy to book!

I had a very disappointing experience. I was charged incorrectly and given conflicting information…read moreabout my remaining sessions and billing. My contract was for 6 months, but I was charged for 7 months of sessions, and the amounts billed were not accurate. For example, the contract stated $225, but I was charged $287.38. I was also told I had 6 sessions left, but when I arrived I was informed I needed to pay for another month. This is unacceptable and unprofessional. Please correct your billing records. Also, the vests were always unclean and smelled bad. Several people I recommended this workout to also stopped going because they all had bad experiences.

Genaro was amazing and very helpful in activating a guest pass. This is a great spacious location…read morefor NYC!

This location is consistently overcrowded. During peak hours, it can take up to 30 minutes to…read moreaccess a treadmill. There appears to be little enforcement of basic gym etiquette - no one should be walking on a treadmill for two hours while a line of members is waiting. Several pieces of equipment have been broken for months. Despite repeated complaints, there has been no clear resolution or communication regarding repairs. I reached out to the General Manager, Melina, about these concerns and received what felt like a generic, impersonal response written using ChatGPT. The issue was then passed off to a junior team member without meaningful follow-up. As a member of nearly three years, it's disheartening to see what feels like a steady decline in service and accountability - especially considering the cost of membership. For the price point, you would be better off joining Equinox for a higher standard of service and overall gym experience. The only reason I am giving two stars is because many of the staff members and fellow members are consistently kind and welcoming.

This is a great gym with friendly front desk staff. I came here twice while visiting the area and I…read morecouldn't have asked for a better gym. They had everything I needed in a clean and stylish atmosphere. If I lived in the area I'd most certainly have a membership. The daily rate was $37, which is a little high compared to rates outside NYC, but it is what it is. Overall though it was worth it.

Tried cancelling my subscription. They went out of their way to make it difficult. They required…read moreme to speak to a manager, which took several days. Then I was sent a form which I returned. Then they told me to wait several days for the form to be "approved". They never got back to me over several months, all the while charging me each month. I have still not gotten them to cancel my subscription. Shame on them. They are the stereotype of the gym where it is very quick to sign up and impossible to quit.

This is my happy place, a sanctuary of health and wellness, an adult playground I just love this…read moreplace. I joined this gym in January and its the best investment I've made this year, im a shitty day trader so thats not saying much. The Yoga studios are so peaceful and the instructors are all masters. Notably Jason Morris hot yoga classes are energizing and therapeutic, he is such a Guru Ive learned so much about anatomy and making a mind body connection that it spills over into weight training. Luliias voice is so soothing and her classes are so fun, the Friday class specially feels like everyone is connected Gigis class is super cool on Sundays it should be renamed Juicy Yoga with Gigi lol, shes so funny and connects with everyone, the class feels like cuddles after sex. Spin with Juggy and Melora is elite. Ive gotten so much faster in my road bike after just a few classes. Functional training with Nyerre Mays is un-unreal. He is such a cool dude and such a Pro. The pool is epic, the Jacuzzi forget about it. The entire staff is super friendly and makes everyone feel super welcomed. I truly feel at home whenever I make it to the gym. The MVPs of the gym are the cleaning staff though, everything is so spotless all the time. In a city so chaotic is nice to have this peaceful oasis.

Had two negative interactions with a staff member today, my second time here. I did not appreciate…read moreit. Took two stars away for both interactions, and a third for how unnecessary it was. I thought I was going to have a better experience here over other places. Today made me think otherwise. Thank you.

I went to the location on union square: I was interested to…read moresigning up. 1. 4 peoples smoke weed just at the entrance door. 2. The 2 persons at the front desk was arguing! Who will take care of me. Pathetic! 3. The woman who gave me the tour was more then nit motivated. No way i will sign up to this place. Bad first experience and really poor customer service. Don't go there. Cheap but you understand why!!

HOT! worst gym to use the treadmills on. insanely humid. it's like there's no ventilationread more

Its a perfect gym for me The only reservation i have is a…read morebit far from my residence Otherwise everything is great

I'm an old original Reebox Club person from the late 90s, before they even sold out so I'm picky…read more All these years later, I've slowed down, and I'm even pickier but in a different way. Mercedes Club is perfect for me. Thank you for keeping the music fairly quiet after a long day of work, and thank you for the fantastic service by management and customer service. Also a shout out for quiet lockers!!! Yes!! Every other club has these slamming lockers and I want to lose my mind. I do wish you had more healthy food options for those nights I'm too tired to cook.....but I'll take a juice any day!!! Cheers to time flying and nice people to workout around.