Been going here for almost two years. Over the last year this place has fell apart. Staff is very unprofessional and rude. .front door only works half the time. Bathrooms are always dirty. Equipment is always broken. This place is always a mess and dangerous. I'm a big supporter of locally owned businesses. But this place is pathetic. Just go take a tour or look in the dirty windows you will see. read more

Literally one of the worst customer service experiences I have ever had to deal with. Got the membership in Feb. Around June I went to the facility for the last time. At the end of that month I moved and had to cancel. I called, the girl on the phone stated that the account was canceled. Never received an email or anything. Assumed that it had been dealt with considering I never received something about it. 4 months later in December I realized that it had been charging my account every month since then. Which I thought was odd considering the cancellation policy is only 2 months of membership past the cancellation of the account. So I call in September, a different girl on the phone told me that the account had never been canceled or even triggered to be canceled and that if it had I should have received an email. I asked her to check the email on file and she said it was correct. I check my inbox and never received anything. At this point had the cancellation been done properly I would have only paid half of what I had paid at this point. She told me there was nothing she or anyone at gym time could do. Manager was not there. And that my only option was to cancel it now and pay 2 more months. Which I thought was unfair. I told her to send the email to close the account. I ended the call. I yet again. Never received an email. Frustrated and in the middle of a breakup/move I called the bank and had them block access to my card for Gym Time. And never heard anything else except an automated message from the billing company telling me I had a balance. I eventually got another call from Gym Time and was texted and asked to call back. I called back and they basically informed me that I owed around 200$ and that they needed it now because my account was pending closure and they would just have to send it to collections. When I asked to speak to the manager and told her all of the events leading up to today she told me that none of that made sense and there was no way that could have happened the way I said it did. Again saying that this was my fault and to check my email. Said that there was no one above her that I could speak to and the best she could do was take off the late fees and have me pay the 87 dollars in missed fees in addition to two months after cancellation. Not her fault though. It's the billing company. I asked for the name of the billing company. ABC financial. When I called the billing company to get more information. I was informed that since my last date of access for the facility was in June. I was not responsible financially for any monthly fees after that month. Which was paid. The customer service lady for ABC financial also informed me that they had misspelled GMAIL in my email address in the system. So I could not have canceled at any point even if I had wanted to!!! I asked on 3 separate occasions for my email to be doubled checked. And they told me every time it was fine and that this was an issue in my end. THEY MISSPELLED GMAIL not my actual account name.... Gmail..... xxxxxxx@gmil.com That's how it was in the system. I was also informed by ABC that I should speak to Anthony. Who does not work there anymore. The billing company doesn't even have the correct information for them. When I called back and told them all of this. I was told "well we both made mistakes!" I ended up having to give them 58$ even to just wipe my hands clean of all of it. I was just so tired of the process. So 177$ I paid extra than I ever should have. Plus hours on the phone, calling the billing company for Gym Time, and essentially being called a liar, in addition to being threatened with collections. Never got an apology. 6 months of fees extra I had to pay after I initially tried to cancel the membership in order to not be sent to collections. I understand that this is the business model for gyms. It's how they make their money. But this just felt straight predatory. Especially considering how easy of a fix all of this could have been. I literally spent half of an entire year and 177$ dollars to try and get this resolved. Late June to now. Brittney the receptionist was the only person who apologized. Thanks Brittney. I know it's not your fault! This is a great gym if you never have to fix a clerical or billing error or if you never have to deal with the Manager Linda. read more

Great gym. Always very clean. Great staff. Variety of equipment and all high quality. Happy to call this my gym!

Great value. Lots of free weights and cable systems. Also tons of cardio equipment. It's never over crowded and during regular hours you can get protein shakes etc. read more

Been a member since they opened. Great faculty and facility. Wide variety of equipment with 24 hour access.

Best gym in town with super awesome staff 24/7 for just $15 a month , nobody can beat that price read more

I have not had a problem until Covid with this gym. They continued to charge while they gym was close and I wasn't given a refund for all the months that was done...I have also been sick in October, and November I never went, and I wanted to cancel. When I called to tell them I wanted to cancel, they are requesting a month membership payment to cancel! If I am not using the gym, why would I pay another month?! The lady said I could then suspend my members for $5, and when I decide to come back, as if, I won't have to pay an enrollment fee. So I pay you $5 for something I still can't use, and when I do cancel, still have to pay a monthly rate? The pandemic showed your true colors gym time, and once everything is settled, I will definitely go to a gym with ethical business practices. read more

I love my gym! The staff is friendly and there is a wide variety of classes. Several different packages available or try a class for free.

I've been a member here since the day they opened the doors. I couldn't love it more. excellent smoothie bar, top of the line equipment, friendly staff, super clean at all times, 24 hour, designated room for crosstraining/CrossFit type workouts. Best gym I've ever been a member at. read more