Been going here for almost two years. Over the last year this place has fell apart. Staff is very…read moreunprofessional and rude. .front door only works half the time. Bathrooms are always dirty. Equipment is always broken. This place is always a mess and dangerous. I'm a big supporter of locally owned businesses. But this place is pathetic. Just go take a tour or look in the dirty windows you will see.

Literally one of the worst customer service experiences I have ever had to deal with…read more Got the membership in Feb. Around June I went to the facility for the last time. At the end of that month I moved and had to cancel. I called, the girl on the phone stated that the account was canceled. Never received an email or anything. Assumed that it had been dealt with considering I never received something about it. 4 months later in December I realized that it had been charging my account every month since then. Which I thought was odd considering the cancellation policy is only 2 months of membership past the cancellation of the account. So I call in September, a different girl on the phone told me that the account had never been canceled or even triggered to be canceled and that if it had I should have received an email. I asked her to check the email on file and she said it was correct. I check my inbox and never received anything. At this point had the cancellation been done properly I would have only paid half of what I had paid at this point. She told me there was nothing she or anyone at gym time could do. Manager was not there. And that my only option was to cancel it now and pay 2 more months. Which I thought was unfair. I told her to send the email to close the account. I ended the call. I yet again. Never received an email. Frustrated and in the middle of a breakup/move I called the bank and had them block access to my card for Gym Time. And never heard anything else except an automated message from the billing company telling me I had a balance. I eventually got another call from Gym Time and was texted and asked to call back. I called back and they basically informed me that I owed around 200$ and that they needed it now because my account was pending closure and they would just have to send it to collections. When I asked to speak to the manager and told her all of the events leading up to today she told me that none of that made sense and there was no way that could have happened the way I said it did. Again saying that this was my fault and to check my email. Said that there was no one above her that I could speak to and the best she could do was take off the late fees and have me pay the 87 dollars in missed fees in addition to two months after cancellation. Not her fault though. It's the billing company. I asked for the name of the billing company. ABC financial. When I called the billing company to get more information. I was informed that since my last date of access for the facility was in June. I was not responsible financially for any monthly fees after that month. Which was paid. The customer service lady for ABC financial also informed me that they had misspelled GMAIL in my email address in the system. So I could not have canceled at any point even if I had wanted to!!! I asked on 3 separate occasions for my email to be doubled checked. And they told me every time it was fine and that this was an issue in my end. THEY MISSPELLED GMAIL not my actual account name.... Gmail..... xxxxxxx@gmil.com That's how it was in the system. I was also informed by ABC that I should speak to Anthony. Who does not work there anymore. The billing company doesn't even have the correct information for them. When I called back and told them all of this. I was told "well we both made mistakes!" I ended up having to give them 58$ even to just wipe my hands clean of all of it. I was just so tired of the process. So 177$ I paid extra than I ever should have. Plus hours on the phone, calling the billing company for Gym Time, and essentially being called a liar, in addition to being threatened with collections. Never got an apology. 6 months of fees extra I had to pay after I initially tried to cancel the membership in order to not be sent to collections. I understand that this is the business model for gyms. It's how they make their money. But this just felt straight predatory. Especially considering how easy of a fix all of this could have been. I literally spent half of an entire year and 177$ dollars to try and get this resolved. Late June to now. Brittney the receptionist was the only person who apologized. Thanks Brittney. I know it's not your fault! This is a great gym if you never have to fix a clerical or billing error or if you never have to deal with the Manager Linda.

If you're looking for a place to workout without worrying about being too crowded, this is the…read moreplace to be! They have a membership cap. They want to keep this a semi-private gym and that makes me feel way more comfortable with going to the gym. I know that people probably don't care about me and what I am doing, but I still feel self conscious when it comes to working out. Alex is my trainer and she's the sweetest! Her and her husband (Chuck) started up at the beginning of Covid (in their garage) and is now running a huge space. I was fortunate enough to hear about them because we live in the same neighborhood. I've purchased memberships at big name gyms and it was all wasted money. I actually love going to Ellison Fitness and I am totally getting my money's worth. I highly suggest giving them a try.

From the owner: Our semi-private facility allows for you to enjoy your workout experience without the worries of…read moreovercrowding. With our years of experience, we will help you achieve your fitness goals. By Appointment Only.

So for a $10 gym it is fine but for only 2 years old, a lot of the equipment especially the pads…read moreare worn bad but it still serves its purpose.

I had been charged a late fee, from a mistake on their part and had other financial issues with…read morethis establishment. Verbally spoke to Wayne Borries about this and he agreed to reimburse me all of my monies. I still have not been refunded!

If I could give this establishment 0 stars I would. Let's start with the gym itself. The gym is…read moreentirely too small. The equipment is as elderly as the silver sneakers program they cater to. Cables on the cable machines are so worn you can see the wire under the rubber coating. The membership fee; I pay less for a new gym with new equipment and amenities that this gym does not have the room to provide as an option. Now, the staff...unless you are throwing dollars or have made another kind of "payment arrangement " with one of the trainers you will go entirely unnoticed. Not one friendly conversation will be had. Almost every staff member is having an affair with a coworker. One has engaged with two coworkers. There are never any clean towels because said employees are doing their personal laundry in the locker room. If you intend on having a healthy monogamous relationship avoid this gym. It is a melting pot of skanks. DM me for their private pics . Please be aware the self proclaimed playboys and babes of this gym do have incurable STDs. If you are in an open relationship proceed with caution and wear a raincoat

After months of lazying around, and discovering that there is such a thing as "way too freakin' hot…read moreto workout outside", the checkbook and I finally bit the bullet and found a new gym home. And the winner of my questionably hard-earned dollar bills? - Helena Fitness. Taking a look around the place, I was attracted to the incredibly clean environment, well-kept equipment/area, convenient proximity to my living space, and open potential to step up my game in the form of classes offered throughout the week. I've been a member for about a week now and, aside from having limited mobility due to pushing it a little too much (I'm overzealous at times), I couldn't be happier with my choice. I won't go into any unnecessarily-lengthy descriptions in this review - it's a gym, it has equipment, it has personal trainers, it has locker rooms for both men and women - no surprises and everything you'd hope a gym would have to offer its members. I'll simply say that it's a great choice for anyone looking for a good gym in the area, and not trying to break the bank for the sake of physical fitness and better health. Excellent.

This facility is hands down the BEST workout facility I have ever been to! With coaches that…read moreinspire you to be your best and equipment unlike any other gym it meets ALL my fitness needs. If you haven't tried a free class it is worth it! Don't miss out. And if you are a Bama fan it's so fun to have owner, Simeon Castille coaching and inspiring you!

Awesome gym. Very knowledgeable trainers. Overall a great place for people of all levels;…read morebeginners to pro. They also have so many different fitness programs available. Highly recommended!

Had my first personal training session today and it was fantastic! I can't wait until my next…read moresession!

Oh me oh my!! What a sweet little place nestled in Alabaster. There's so much to say. They have…read moreabsinthe coffee, good food, wellness classes, art classes, comedy shows and so much more. I'm not sure how I missed this place. But we'll definitely be back for more!!

I really appreciate the enthusiasm for teaching and preparedness CrACTive brings to the classes…read more Thank you for sharing your love, light, and energy.

An asset to our community. Fitness while practicing social distancing, and cleanlinessread more

This is not a fabulous YMCA. Having a membership, I am able to use all of theYMCA's in Alabama and…read moretake advantage of the privilege. The gripe on this one is the smell of the locker room. There is a pool and showers and there is carpet in the locker room? Makes no sense! Besides that, the facility is fine. Because of my schedule I am there later in the evening and the place is typically packed with kids playing in various sports programs. The weight room equipment is dated, but you can get a good workout in. The indoor cycling room is crammed and not a great environment. One neat thing is the separate cardio room. The room is kept cool with fans running and has 4 televisions to keep people entertained. Great place for families, which is what the YMCA is there for, but not a great place for me.

Before going I was reading reviews and found one that said they found the place and after seeing it…read morethey did not even go inside because it appeared to be run down. I thought about what they said and I thought to myself that some of the best food I have ever eaten came from what appeared run-down hole in the wall shacks. So, I went on and I am so glad that I did. I found out that she was trained by the person who first introduced me to colonics many many years ago. I had a great experience and enjoyed talking with Courtney. She is very knowledgeable about what she does. Some of the best places and things are not always wrapped up in pretty boxes. I highly recommend and I will now be one of her regular customers. I wish I had found her a long time ago.

From the owner: Colonic hydrotherapy, Optimum Detox Footbath, Far Infrared Sauna.read more