Ultimate Customer Service!…read more So I purchased two rolls of the 4x25 rubber flooring from Mike on Monday this week. Unfortunately, one of the rolls had a weird spot on it that wasn't 100% vulcanized and was semi deteriorated. I called Mike and he offered to bring me a roll but it would be later in the day. Since I had equipment coming Tuesday, I kinda needed it fast. I asked if I needed to return the roll and Mike said nope, that's yours now. I'll replace it and give you a second roll for your trouble. I couldn't believe it! In this day and age, the customer service level was absolutely incredible. Mike, thank you so much, I got it all worked out and have the extra roll now. Honestly, I'm still dumbfounded how awesome this turned out.!!!

Been purchasing gym equipment from Mike for maybe 15 years now. Mike is the best! Best deals…read morearound, outstanding customer service, and all around a great family business to support. Recently got one of the major fitness B52 pro machines with the bench and rubber flooring, absolute game changer. Could not be happier. Greatest purchase I've ever made . Thanks Mike, can't wait to come back for some more pieces for my growing gym.

I have a life fitness recumbent , exercise bike. The bike is a little over over 20 years old. I've…read morehad it for 15 years and have rehabbed 4 knee surgeries with it as well as using it just for everyday fitness. A few months back, it started making noise after riding it for a few minutes. It was a loud noise, and you could feel it in the pedals. I was really worried that a major bearing was going out. After getting to the point where I was worried that I was doing damage to the unit I started looking for someone to serve it and tell me what was wrong. I contacted the manufacturer and they would have sent someone local out, but the price for the service charge was outrageous. I decided to turn to Yelp to help me find someone to service the bike, and that's where I found coast fitness. I called coast fitness and was put in contact with their service manager. He gave me some ideas of what could be wrong, and they were not nearly as bad as I was thinking. He gave me the price for just the service call, and it was reasonable.So I set an appointment for the next morning. The next morning , a super nice tech named Trisha came out and I showed her the problems I was experiencing. After listening to the noise, she said she was pretty sure that the bearings and my pedals were going out. She swapped out the pedals and then continued to listen for any possible thing that could be wrong with it , but there wasn't anything. I mentioned to her that I had contacted the manufacturer about getting a tech but how expensive it was. She said the funny thing is that they probably would've contacted Coast Fitness to come out and look at the bike. With the great experience I had , I would definitely recommend Coast Fitness for any exercise equipment that you have , that may need servicing.

Don't look anywhere else if you are in the market for servicing your sports equipment. I have used…read moreCoast Fitness for servicing my elliptical machine for a long time. As always, they are extremely professional. Chuck, service manage and Trish, service technician at Coast Fitness are superbly competent and outstanding. service fee is reasonable with no hidden cost. My elliptical was serviced last week and as always, the job was well done. Their competence goes above and beyond. They are consummate professionals. This is not an accolade I lightly bestow upon them as they are the best in business.

This company is amazing. It is so rare to find dependable, reliable service nowadays…read more Unfortunately, I have several NordicTrack machines and they are broken more often than not. I have had them come out and do several repairs. The service and experience are A+.

Extremely responsive and great communication throughout the entire process. Parts needed to repair…read moremy Norditrac bike were on backorder, but Echo Fitness kept me up to date. The technician that came out was very professional and performed a flawless repair!

Randy was absolutely amazing. He came out same day. 2 hours after we talked. He gave me some…read morepointers on my treadmill and recommended some things to keep up on to avoid issues with my treadmill. He's understood I was a disabled veteran and needed it for physical therapy and got it running beautifully. Thanks Randy.

I was so appreciative of Randy coming to fix our 25 year old Star Trac 3900 treadmill on a day's…read morenotice. He accurately diagnosed a bad running belt and replaced it. Very professional and just a really good guy!

Visited the Riverside location today near the plaza. Was assisted by Kristen who was AMAZING!…read more Unfortunately the item I was there to purchase was unavailable in store. Kristen searched for 20 minutes trying to find an alternative solution for me. She was super helpful and sweet. Thank you Kristen

Aaron was extremely helpful and even took my newly bought EZ Up to my car for me. The customer…read moreservice there is so friendly and helpful. Thanks again Aaron for all your help.

I have been a past customer on several occasions. On this visit I they I arrived at 9am. The owner…read moresaid in a text that he would be open at 9 am. He wasted 25 minutes of my life waiting for the store to open, which they never did. I sent several emails telling the owner I was in their parking lot. He never had the courtesy to give an explanation. He then texted me an hour later and said, "It is never our intention to waste a customers time." No apology... I was hoping for some gesture of resolution. I'm sorry to say this is the last time I would do business with this warehouse company.

Very reasonable place to get fitness gear and gym equipment!!!! Five stars!!!Highly recommendedread more

Solid equipment and great prices. Customer service is also great.read more

Bought a set of dumbbells on here for a huge sale: 5-75 lbs for $900 as opposed to the normal…read more$2-3,000 everywhere else and so I decided to build the rest of my gym including the mat, barbells, barbell plates, a squat rack and a bench and the total all came up to about only $2,200. This would cost $5-6,000 anywhere else and was such a good deal. On top of that, HUGE shoutout to Richard who notified me of what could and could not fit in my tiny Honda civic, for recommending me places to rent trucks cheaper to transport the heavier equipment, and finally for helping me load over 2,000 lbs worth of equipment onto my car. And that stuff was heavy, we were loading over 200+lbs at a time. He also did a great job in helping with the weight distribution so my car wasn't scraping the floor and he did a great job turning huge things around in my car to make it fit. So thanks again Richard for the big help!

Great prices and great service thanks to Alex quick and easy purchase and delivery. The delivery…read morewas missing the weights but Alex helped and took care of making sure we had them 3 days later

Impressive warehouse with top tier equipment! HIGHLY RECOMMEND!!! Must GO!! Jeff was very helpful…read morein every question I had on the products!

FYI: This place is like Disneyland For Fitness Fanatics!!!! I Really needed to take a min. To thank…read moreJustin for all of his assistance in helping locate the perfect Stairmaster to meet my fitness goals. We worked together for about 2weeks deciding my budget, space and requirements. Justin is very knowledgeable on a variety of Workout equipment it almost felt like I was meeting a personal trainer. I truly do appreciate Justin being so informative, Saves time and headaches honestly. He stayed in touch and allowed me to test the machine and think things through without any pressure. Their location is extremely stocked, I do recommend paying a visit. I was so happy with the service provided, we're currently working together to purchase my next machine which is a Treadmill. Hands down the very best place to purchase any sort of professional exercise equipment. I highly recommend.