Good DDS, bad billing system. This was my first visit. So as I'm sitting in the chair mouth open, a…read morefront desk person comes to the area to discuss payment. That was a first for me.. a bit pushy for my liking. My insurance is good and whatever they didn't cover I planned on using care credit. So about a month later I received a statement of billing from my insurance and saw that I was charged almost $300 more than what I should have. I called the office and was told that there was a credit on my account that I can use when I come back. I don't think so...

I have been going to see Dr. Gwaltney for over 14 years. He is a great dentist and has done lots of…read morecrowns for me over the years. He has come in to help me on the weekend when I was in pain and had loss a crown. I highly recommend his office.

The hygienists are great - very personable and give great care. The dentists seem to have high…read moreturnover. We've seen someone different the last three semi-annual checkups. They all seemed rushed, but they communicated the necessary information and moved along. The front desk though - good luck. From not being able to give me a receipt for my payment to charging me the wrong about based on what my insurance paid them already - they are a mess. And their 'regional manager' Leslie doesn't return calls.

The missing star is for ALEXA! It has been about a year and a half since I have seen you! I knew…read moreas soon as you started using your instruments, YOUR work was was what I am accustomed to. I understand your not returning but it truly broke my heart you didn't! More have left, Dr. Joy and now Carla! I understand Dr. Joy retired but Carla, I do not. My husband saw Dr. Evans. He said she was great! Not sure who I am seeing my upcoming visit but maybe it's Dr. Evans. If I don't see you Dr. Evans, please note in our family cemetery the wealthy people were Evans'! This is a compliment to you! Respectfully yours, Ann M. Ladd of NC. PS: TO my new hygienist, my teeth will come clean per Brenda Bradshaw, ODU HYGIENIST teacher and patient at your facility, the last I heard!!! Ms. Bradshaw stated it takes TIME & PATIENCES. My teeth have stained badly since I was a child!

We had a preexisting relationship with Dr.Boyd. My husband has done work for her and he's been her…read morepatient for dental work. Another member of her family was near and dear to me through my early adulthood and through the loss of our son 6 years ago. My husband recently had a crown come off which uncovered significant decay. This was work she had previously done for him. He went in to see what could be done. He needed an extraction, bone graft and resin. He did not want a full work up as he wasnt having issues with any other teeth. Dr.Boyd does not take our insurance so we pay out of pocket and he wanted to keep things reasonably priced. He left that day with a price to get the tooth fixed and made a brief statement of "hey let me know if you guys need any work done and we could work out a barter". Again...preexisting relationship, he's done work for them before. Not really a weird thing to say from one business owner to another. He calls a few days later to schedule the work after looking into some holistic dental options and decided he would rather go with who he knew. They weren't able to get him in for a month but he committed to scheduling anyway. He asked out of consideration of their business what the cancellation policy was in the event he found someone to do it sooner should the pain worsen. This is a tooth that is infected with no crown to cover it. They immediately met him with a refusal to schedule because "he has another dentist". He explained he doesnt have another dentist but was simply stating that in the event the tooth gets worse he may need to get in sooner somewhere and wanted to be considerate ofntheir cancellation policy. The girl on the phone stated she "did not believe him and they werent going to see him as a patient at all anymore." She was incredibly unprofessional and ugly. In any other professional setting she would have been fired but this was Dr.Boyds relative. I went up to the office in hopes to speak with her or Dr.Boyd and remedy whatever miscommunication had occurred. I ended up speaking with the male that works the front desk. They painted my husband in a such a demeaning light because of his barter statement and unwillingness to have all of his teeth worked up. He is one of the most honest, kind, filled with integrity persons you'll ever meet. A successful and well liked business owner. When I went to the office I honestly thought there could have been miscommunication between the relative and Dr.Boyd who supposedly supported the discontinuation of seeing my husband. I found out there was none and it was in fact decided by Dr.Boyd. I remained very kind and calm because thats how you should treat people. The man at the front desk would not look me in the face. He wouldn't answer what he meant by "muddy legal waters". I asked what they expected someone in pain to do if Dr.Boyd can't get to them soon enough because the response on this date was literally we refuse to see you as a patient anymore ever, but it had already been decided they would not see him or justify or reason anything else. We have been wildly caught off guard by this experience. It honestly felt like they elevated themselves above my husband. Like they cared more about lining their pockets than the pain the patients are in or honoring peoples medical choices for themselves. This has not been our experience before so understand that you could also be treated this way at some point. Regardless we're relieved to uncover this truth so we can find somewhere else with more integrity and compassion for their patients.

My last review was removed. I came in for a cleaning. Never…read moregot it. Felt like I was scammed. They do all the insurance chargeable tasks and procedures. Then refer you out to "deep cleaning". The next group does all the same chargeable tasks and procedures then sits you down to set up payment plan Dr Boyd's depth measurement on the gums were twice what The next office came up with, although I was assured that I would need deep cleaning and regular cleaning for the rest of my life....and an appointment can be set when payment plan is signed,but not sure how much insurance is going to cover...scam It would be a total of 6 months by the time I would make it in to the chair for a cleaning. My teeth are fine. Somebodies have collected insurance payment but offered no real service to patient. This feels a lot like a scam We shall see if this gets removed

From Nicole to Bri, to Stephanie, to Mikayla, etc..all of those ladies (along with the others I…read moredidn't name because I'm super horrible with names but can always remember a face!) are absolutely amazing!!! They're extremely knowledgeable, kind, and they always have the best suggestions and the most helpful advice after a service has been completed. The way they break things down to my husband and I is absolutely amazing and one of the many reasons we love going there all the way from Hampton (yes, there's an Aspen in Hampton, but we prefer this location because of them). And I can't forget that it's always so clean. This is by far the nicest dentist office I've ever visited!

My dental cleaning got cancelled because they don't have a hygienist. I tried rescheduling this…read moreappointment twice already. They called me back later the same day the first time for me to come in that day but I was working. I called again another day to reschedule and they never got back to me. When I walked into the office she said "oh they didn't call you?" No I never got a phone call to reschedule or confirm anything. "Well we don't have a hygienist and if we reschedule I'm not guaranteed we will have one for that visit either." And I have issues trying to pay them. They're always closed or at lunch when I come. When I'm on my lunch or on an off day. They close more than an hour earlier than they're supposed to. Nothing is ever right. My bill is supposed to be $130-$150. And it should have been lower because when I actually got my work done on my teeth the cost of everything was actually lower than what was signed off. But when I have to physically come in to the office pay when they're never there. I have to always pay $200 for some reason. That makes no sense. And all they tell me is to call the credit people which I got through my dental office. Make it make sense. Every time I come in there's an issue or a problem. Always from their side.

My son has been going to Funpark since he was 1. He is now two and is a lot calmer. In his first…read moretwo visits he really didn't want to be touch and they were very calm and worked with him. Now that he's been a few times, he walks right in to the train section. The staff is very friendly. Although you see them twice a year you feel like they really care about your child and their teeth. It is very clean, and the beanbags for the cleaning room is a plus. It helps the child feel more comfortable. So the dentist and techs get on the floor with the child.

From the owner: At Fun Park Pediatric Dentistry, you will find a team of professionals that are dedicated to…read moreproviding top-quality Pediatric Dental care in a friendly, comfortable, and caring environment.

I'm not from here and I forgot my elastic bands for my teeth! I called to see if they could help me…read moreout and they were so nice and accommodating! They made me feel like one of their own patients! Thank you so much for saving me today!

Very friendly staff. I like how if you have any kind of emergency they are always willing to work…read morewith you and get you in l. They do work with your schedule. Dr. Anderson is so great with all the patients . He is also very active member with many of the community organizations. You can tell he takes great pride in his work. I'm sure my second daughter will be needing orthodontic work and we will definitely be using this practice.