We had a bad and stressful experience with this gutter company due to the owner's lack of communication, his unprofessional behavior, and his subpar work.
The initial installation date was delayed a day because the owner had forgotten our leaf protectors. I had to rearrange my schedule to accommodate him.
After the installation, they left without asking me to do a "walk around" to check their work. I then discovered a huge mess of leaves, gutter debris, screws, and brackets in the driveway and behind the house. We had to clean it up ourselves even though they were supposed to do it. They also did not have two of the adapters needed. The owner said he told me to get them, which I do not recall. I have never heard of a gutter company making the owner buy the parts.
When it rained heavily two days later, every gutter was leaking between the fascia boards and gutters as well as a couple of the end caps. This is NOT what you want. We rescheduled SEVEN times to fix the leaks, and they did not show up each time with no communication as to why. I rearranged my schedule each time to accommodate them. After four weeks, on the 8th rescheduled appointment, they finally came out to fix the leaks.
The next heavy rain showed that the leaks between the fascia boards and gutters had been fixed, but those end caps were still leaking. He refused to believe there were still leaks even after I sent him a video showing them. His texts were rude and condescending and implied I was lying. He is now ghosting me.
With the multitude of problems we have had with this company, I do not recommend Gutter Done LLC. read more