First impressions mean a lot. I entered the store and was pounced on by an employee demanding to…read moresee my prescription. Then he went on to say due to my high prescription, there will be an additional cost. I didn't get a chance to even look frames. Then when I started. Every 2-4 minutes, he'd come over and say how are you doing. He was way too pushy. I stayed a little while. Took pics of potential frames than left. I was not purchasing from this location. I don't recommend it and will never be back. Note: I went to a different location and it was night and day compared to this one and purchased at the other.

Higher adults who know their business rather than kids who don't care when I walked in. It was like…read morewalking into a summer camp and no one cared about the customer.

Have been doing busines with owner Sam for over 15 years. He always gets me the right glasses and…read morehis service is excellent. Very professional and trustworthy. I have moved to Phoenix AZ and we still do business via mail.

As an eyeglasses wearer since before puberty, I know opticians. I have experienced fair, good and…read morevery good shops but here at Bergelt, we have crossed over to greatness! Mr Bergelt helped my wife with her glasses, finding a mistake an expensive, well regarded optical shop made and refused or was unable to fix. He found it in about 5 minutes, took her prescription and In a week delivered the perfect vision she expected at a price I could not believe. My prescription changed and instead of going to a shop that has been my go-to place for years, I went here. The last pair I had made (they were very good) at my old shop cost nearly $1000! Here, similar frames (name brand) with high quality lenses with all of the special features like coatings and no line bifocals was less than $400! Old fashion quality and service with modern, high tech products. I'm a fan for life!

Sole proprietor, very chatty and with 30 years in the business. Cuts lenses in his own shop. Prices…read moreare EXCELLENT, less than what other shops charge even after theIr so-called insurance "discounts." Absolutely no insurance plans accepted here though, you have to file out of network afterwards. I was delighted to see the care Mike took with finding the base curvature and optical centers of my old lenses so he could fit new ones into my old frames. Love finding someone to take such care in making something I wear every waking minute. Shop hours are extremely restricted, it's a hassle to get here when he's open but It's worth the effort, I highly recommend Mike.

Dr. Trezza is very thorough and truly listens to your questions and concerns. The staff is very…read moreprofessional and helpful.

I went into the office to have them adjust my glasses, and also put my old lenses into a new frame…read more They were sooooo nice, and did both of these things at no charge! Definitely have my business moving forward. They also adjusted my glasses 4-5 times to make sure they were just right. Very thankful I found this place!

My eyes are very important--I feel good about the service I've received over the years…read more Intake nurse (Carolyn?) is extremely effective and courteous and Dr. Hade beyond knowledgeable and competent while also professional and friendly. Receptionist was also personable and efficient. It's worth a try.

Dr. Hade and his staff are professional and kind. It was easy to talk to Dr. Hade, he took his…read moretime during the examination to answer questions and explain everything in detail, I never felt rushed in any way. I can only recommend seeing him. I am glad I finally found an excellent eye doctor.

Great hydrofacial I will be back for sure. Prices are reasonable and the ambiance is niceread more

We went to the Urban Muse for my coworkers birthday and it was absolutely perfect. The ladies at…read morethe front desk had amazing hospitality and they greeted us with a smile and a warm welcome. I got the hot stone massage and it was just what I needed. I chose to add the lavender scent to my massage and it enhanced the massage and my relaxation even more. My other two coworkers got facials, one was the Purity Facial and the person got the hydrofacial. Both of them raved about how amazing their services were and how great and knowledgeable the estheticians were. After the services we were able to shop around their amazing gift shop perfect for the holidays as they have so many things for everyone. To top it all the lovely ladies at the desk gave my coworker a birthday cupcake making her feel even more special. Definitely will be coming back and I highly recommend this spa to anyone!!!

Can always count on them to help me out! Great staff very nice and always very helpful. Broke my…read moreglasses before vacation and they replaced them for me right away! Always recommend them to family members and friends.

Had a 10am new patient appointment today. I responsibly arrived at 9:45am in case there was…read morepaperwork to fill out. 10:05am rolled around and no one showed up, door is locked and lights are off. What a waste of time, avoid at all costs! Phone just kept ringing. On my way to LensCrafters.

I have seen many eye doctors over the years. Despite the very long drive from my home and work I…read morecontinue to journey to Dr Trezza--I continue to see him. Most recently I called about a potential ocular emergency, he squeezed me in 1.5 hours later. He spent nearly 45 min with me, checking everything. He did every test an OD can do. He explained in easy to understand terms what he thought was going on and offered a referral (to a retinal surgeon) for addition testing. To me all of the aforementioned come second to Dr Trezza being a very warm and kind man. I am happy to see him knowing that not only will I achieve the best care, but will be greeted like an old friend.