Dr. Law really hurt me. For years after dealing with him, I had tremendous depression and…read moresuicidality. When you have a chronic condition, your doctor can become your only hope, and Dr. Law really let me down. I felt hopeless and dejected. He was rude, callous, and disregarded my needs as a patient. He lied to my face, blaming my condition on factors that weren't present and lying about my lab results.

1. Dr. Law: tells an elite athlete suddenly sidelined drastically overnight, that it's just either…read moredepression or a sleeping disorder. I know my body. 12 years of training and competition. I am also female, which according to 2 other women I know who've had similar experiences with Dr. Law, means the number one diagnosis is that it's all in our heads. ALSO : IGNORES THE ONLY ABNORMAL RESULT IN MY BLOOD WORK. He says that he doesn't think it's a problem for thyroid peroxidase antibodies to show up. That means my body is attacking its own thyroid. That's A FACT. He doesn't think the number is high enough to be "clinically significant." But my symptoms aren't clinically significant either. This is because I am female, so they don't really exist. You know what REALLY isn't clinically significant? Dr. Law's opinion. 2. I said I would get a second opinion: HIS EXACT WORDS: I quote: "I would advise you against doctor-shopping." Just let that one sink in for a moment... 3. His office practice billed me for a "Behavioral Health assessment" that was handed to me by the receptionist at check-in- FOR AN OBGYN visit with a nurse practitioner. They just tell you to fill out the forms. I ask later why the charge on my bill for an assessment that I neither requested or recalled receiving. I am told it's an optional form that I don't have to fill out. How about telling me that up front before I am "assessed" and then charged for something I don't need or want? That violates informed consent, by the way. The informed consent I sign agreeing to treatment at this office does NOT include care that I didn't consent to receiving. Informed consent can be revoked at any time. Except in this case, no consent, because I wasn't informed. 4. His practice decided to keep my credit card on file when I KNOW I did not give them permission. At least they deleted it when I told them to. Given that they want to charge me for things that are optional and unnecessary, but not tell me they are optional, that seems a bit shady. 5. Office assistant casually calls out to the other admin, while the "window" is open so everyone in the waiting room within reasonable hearing can hear: "Did that IUD we ordered come in yet?" Thanks a lot. HEY. Ever heard of something called HIPAA? 6. I had almost a 2 hour wait past my initial appointment time for the privilege of being allowed to see the great Dr. Law. 7. Although I am an athlete and muscular, the outdated one-size-fits-all BMI (body mass index calculator) in their electronic system flags me as OBESE. That is hilarious. AND demeaning. I should post a photo. 8. Because I see the NP for OBGYN care, and opted in using the patient portal to text messaging and emails, and phone calls, I am then harassed for two months by robo call, text message, and email to schedule a ROUTINE appointment in the middle of a pandemic. I think not. 9. I unsubscribe to text messages hitting reply on my phone and typing 564STOP which is what the messages say to reply, in order to opt out. I do this four times, receiving confirmation that I have unsubscribed...and continue receiving text messages. This is actually in violation of the FCC TCPA, I believe.Finally I go in through the Patient Portal to try and stop the harassment. Maybe the account settings for the portal do NOT allow unsubscription from text messages by text reply? I have unsubscribed from everything, and if it doesn't stop, a cease-and-desist letter will be my next step. 10. This is the second time I've been harassed for months by this practice for an OB GYN appointment. The only reason for my going to this office for that sort of care is that Kristin Stevens, NP used to work there. She was an AMAZING practitioner. She had to put an end to the harassment once by telling the office manager to stop. She retired, and I thought her replacement was pretty okay. The office practice? NO. 11. As of 7/28/20, one of the super positive reviews here is by Dr. Law's wife. That's a violation of Yelp guidelines, so hopefully that gets flagged and pulled. 12. I like Hannah Cramer, NP, and she provides good care. But given the overall experiences with this practice, I'm letting them go and finding a new OBGYN provider. (Sorry, Hannah, it wasn't your fault!). 13. They demand a copay even when your insurance covers certain visits at 100%, and you remind them of this. They find other ways to charge you, though. If you are a woman who wants REAL CARE, GO TO PAULA FITZSIMMONS AT WOMEN'S HEALTH OF CMA. I'm on the right meds, feeling healthy and strong again. Give this misogynistic jerk a hard pass. Men? Take your chances if you want. But I think if you say you want a second opinion, you're likely to be advised against "doctor shopping," too. IMHO, one-stop shopping in this office is a mistake. I got sick enough eventually that my condition threatened my job and ability to function. Good thing I got REAL treatment. Dr. Law couldn't be bothered.

All in one medical services! The staff are helpful, they do a good job at keeping on schedule and…read moreat finding available times when short nitice is given.

The blood lab requires appointments although the website does not explicitly state that. I've been…read moreto over 20 other labs over the years and never encountered a lab that rejected walk ins. Was told there's only one tech on staff. Guthrie is undeserving the community to maximize profits

Dr. Mauri has been my primary care physician for over ten years and me and my family could not ask…read morefor a better doctor. Excellent in every respect!

This isn't regarding the Sayre clinic, but the Big Flats office endocrinology department. The…read morespecific provider is Rhonda Trusty, MD. All I can say is, don't trust anything this provider says to you. Get a second opinion. She has no care or concern about her patients at all, just the paycheck. Please don't put your health in her hands. And if you perhaps have already, do some research and verify her information.

I will start by saying I've always went to Guthrie and thought they cared about their patients but…read moreMy wife went here to the walk-in clinic for a foot issue and a possible ear infection. She told the front desk lady this she was called back in and the nurse told her they can only address one issue per visit so which one does she want addressed this is totally Absurd, I've never heard of a doctor that care anything about a patient saying something like that totally uncalled for and I hope they addressed this issue and stop being so money hungry!!!! all they were wanting was to charger for two visits crazy if you can help it try a different clinic. I know I am going to.

I do NOT recommend coming to this ER. You will sit for over 2 hours before being seen then when you…read moreare seen they will take your history then make you go sit back down. This is the worst ER I have ever been too I'll give it one but in reality it deserves 0 starts

Primary Care physician Lauren Yee has treated me with the utmost positive skills clinical and…read morepersonal skills. She listens attentively, has good eye contact and in my situation she ordered lab work that confirmed a suspected diagnosis. In addition she noticed a symptom that I ignored and for which I am currently being treated by PT department. The reception staff was helpful as were other departments. The entire Cayuga computer systems would be my only negative as they are slow, department platforms don't communicate with each other and consistently having to RE-REGISTER personal info is absurd. Front desk welcome and COVID temp, stickers is equally unnecessary esp wi ongoing masks for everyone. Back to the important part, medical care is optimal in my opinion. Physical Therapist is equally well qualified.

Never had any issues at the Arnot . A surgery, Labs and scans have been accurate with a nice staff…read moreand medical crew. If you need more specialized care, they will send you to a specialist as required, A+

I was ready and prepped for surgery and after 3 hours of waiting was told that my surgery was…read morecanceled. The only explanation I got was that it was a sterilization issue. Three weeks later I still don't have a surgery scheduled. The issue is still not fixed. Sooooo.... How can a hospital sit still with no surgeries and millions of dollars in revenue be lost. When I called the OR for answers they could not give me a simple yes or no to my question. I don't like being lied to for some type of cover up. Something is not right with this situation. I have found another surgeon and a better hospital that works.

Dr Robillard and her nurse Heather are excellent. They always listen to any concerns or questions I…read morehave. Dr Robillard explains everything simply and goes over her plan of action thoroughly.

The best, kindest family doctor we've ever had. Took superb care of my elderly mother for her last…read moredifficult years. Patient, thoughtful, intelligent, resourceful. Calls you up personally to deliver test results, advice, etc. Fantastic, caring staff. Practice is now closed, but we feel blessed to have her as our doctor.

I have been treated by both Dr. Gentry and Dr. Teves and have received incredible benefits with…read moreboth doctors. Osteopathy, with physical manipulations as in this office, is an art and field that everyone ought to experience and know about. Unfortunately many people do not. I had an extremely painful nerve injury last year which both doctors treated and I could not have recovered without their help and guidance. The office is lovely as well, and is in lovely Cayuga Heights. Recommended for ANY type of physical ailment - osteopathy works.

I've been taking my 21 month old son to Dr Gentry for 4 months and the changes in him have been…read moreamazing!! He was a tongue tied, colic baby who had torticollis in infancy and started regressing around 15 months old. Since starting care with Dr Gentry his development has rebounded and he's regained all motor skills. I highly recommend the excellent care Osteopathy Matters provides. Words can't fully express how grateful we are to have found the right doctor to help our baby.