I have been treated by both Dr. Gentry and Dr. Teves and have received incredible benefits with…read moreboth doctors. Osteopathy, with physical manipulations as in this office, is an art and field that everyone ought to experience and know about. Unfortunately many people do not. I had an extremely painful nerve injury last year which both doctors treated and I could not have recovered without their help and guidance. The office is lovely as well, and is in lovely Cayuga Heights. Recommended for ANY type of physical ailment - osteopathy works.

I've been taking my 21 month old son to Dr Gentry for 4 months and the changes in him have been…read moreamazing!! He was a tongue tied, colic baby who had torticollis in infancy and started regressing around 15 months old. Since starting care with Dr Gentry his development has rebounded and he's regained all motor skills. I highly recommend the excellent care Osteopathy Matters provides. Words can't fully express how grateful we are to have found the right doctor to help our baby.

I have had an amazing experience will all providers and nurses here. I have even had friends/family…read moremembers come over and they said it was exactly what they were looking for!

Deborah Beuchner is an incredible doctor. My visits are always welcoming and transparent. She…read morelistens empathetically and actually cares about my well-being. She even explains what she's marking down on forms, explains what parts of my symptoms led her to my diagnosis and encourages questions. I have no issues with the other doctors in the office, but Deborah truly stands out an exceptional example of what doctors should be.

If you are having a colonoscopy done, be very careful that they "code" it correctly as…read more"preventative" and not "diagnostic." If it is coded as diagnostic, then your insurance will not cover the procedure and you will be out of pocket for thousands of dollars of medical expenses. This is what happened to me!

Was denied care at the urgent care walk in at Willow Ave. today 11/5/2025. The NP (Kristen) refused…read moreto see me as I had been seen for the same issue (chest congestion and cough) at the Hanshaw Rd. office two weeks ago. That is actually what I was told! I was then told that I could only be seen by my primary at this point (!?!?!?). Amy @the front desk (very kind) checked and my primary had no appointments until JANUARY! I was beyond angry. I demanded to see the office manager (another kind person) and she was able to get me a next day appointment with a Dr. Kuntz, he is not my primary GP. So, I was denied care because I am still sick?!?! I have been a patient at Guthrie for over 20 years and have experienced a sharp decline in practioner quality and availability for the past few years. I will be switching to another healthcare practice.

There's the new way in business practices, (some good, some bad) and then there's the "old school"…read moreway. The way I grew up. I give my Doctor a BIG 5 stars. Dr. John Cox is an old school doctor. I had an on and off ear ache, plus some congestion. I called his office and spoke to Maggie. She discussed with Dr. Cox my problem, looked at his schedule (it was tight) but Dr. Cox got me in at 5 PM tonight. If this isn't dedication you tell me what is!!! The Clinton Medical Associates, "Dr. Cox" and his entire team are "all_stars".

Dr Robillard and her nurse Heather are excellent. They always listen to any concerns or questions I…read morehave. Dr Robillard explains everything simply and goes over her plan of action thoroughly.

The best, kindest family doctor we've ever had. Took superb care of my elderly mother for her last…read moredifficult years. Patient, thoughtful, intelligent, resourceful. Calls you up personally to deliver test results, advice, etc. Fantastic, caring staff. Practice is now closed, but we feel blessed to have her as our doctor.

Dr. Glasso has been my primary care doctor for many years. Professional and a good sense of humor…read more There are no questions too small for him to answer. He takes time to explain his diagnosis and gives options and lets you decide on the course of the care. I never feel rushed when coming in for a visit. His staff is always friendly and accommodating. Doctors offices are always busy and stressful for the patients and staff and I have never felt not welcome there...

Opthalmologist Lester Mac Donald and his entire office staff are a joke. Don't take the dog here if…read moreyou love it. I began with this place 11/2020 and during initial appt as a new patient I was anxious & talking lots while he was examining my eyes he told me " be quiet & stop talking". I have severe dry eyes and need help. I've been trying to work through the discomfort, duress, anxiety and his BAD demeanor since. Repeatedly he tells me " I am his most difficult patient to deal with" . Currently and for a MONTH, I've been trying to get a Xiidra refill pre-authorization and medical need for out of plan refilled. Follow through, help, compassion doesn't happen here. I can't refer to him as a Dr. either . I'm hearing from other potential providers , " we know what you are going through we've have many former patients of theirs & and WE DON'T REFER people there anymore". My advice find an office and dry eye specialist that cares. NOT THIS PLACE. No stars

Had 2 terrible experiences with Olena Czabala at Guthrie Medical. I won't even list her as Dr bc…read moreone- she didn't act like one and two- it's not listed on my chart. First visit obviously was not a misnomer when she was FORTY FIVE minutes late entering into examination room. That's not the waiting room. Then she questions BOTH medications I've been prescribed for 6 years routinely from TWO prior drs AND a therapist!! The third she later in day declined ( canceled ) sending it over to Rite Aid .. without any consideration to reaching out to me of why? 15 days later I had to call them , only to get explained by front desk ( because she AND nurse assigned to me never called) it was due to high blood pressure ( gee wonder why). Second visit was more of the sign. Opening nurse tick tacking away and asking me very personal and detailed questions. Now these geniuses incorporate a survey they expect you to answer! ( it has nothing to do with your health! So beware). She once again declined me my ANNUAL prescription that IM NOW out of and risk severe withdrawals because I'm not able to SAFELY step down off of. I don't know if it's lack of training , compassion or youth. Or all three these ' experts' think they are thinking more of covering their behinds vs offering quality service!! So my insurance will Ofcourse pay them $156 per visit and no questions asked , and the beat goes on. DO NOT settle. Find yourself a seasoned and compassionate Dr. Not this wanna be!! Please note *. This Guthrie clinic is in Cornell. Sorry for any confusion

Dr. Law really hurt me. For years after dealing with him, I had tremendous depression and…read moresuicidality. When you have a chronic condition, your doctor can become your only hope, and Dr. Law really let me down. I felt hopeless and dejected. He was rude, callous, and disregarded my needs as a patient. He lied to my face, blaming my condition on factors that weren't present and lying about my lab results.

1. Dr. Law: tells an elite athlete suddenly sidelined drastically overnight, that it's just either…read moredepression or a sleeping disorder. I know my body. 12 years of training and competition. I am also female, which according to 2 other women I know who've had similar experiences with Dr. Law, means the number one diagnosis is that it's all in our heads. ALSO : IGNORES THE ONLY ABNORMAL RESULT IN MY BLOOD WORK. He says that he doesn't think it's a problem for thyroid peroxidase antibodies to show up. That means my body is attacking its own thyroid. That's A FACT. He doesn't think the number is high enough to be "clinically significant." But my symptoms aren't clinically significant either. This is because I am female, so they don't really exist. You know what REALLY isn't clinically significant? Dr. Law's opinion. 2. I said I would get a second opinion: HIS EXACT WORDS: I quote: "I would advise you against doctor-shopping." Just let that one sink in for a moment... 3. His office practice billed me for a "Behavioral Health assessment" that was handed to me by the receptionist at check-in- FOR AN OBGYN visit with a nurse practitioner. They just tell you to fill out the forms. I ask later why the charge on my bill for an assessment that I neither requested or recalled receiving. I am told it's an optional form that I don't have to fill out. How about telling me that up front before I am "assessed" and then charged for something I don't need or want? That violates informed consent, by the way. The informed consent I sign agreeing to treatment at this office does NOT include care that I didn't consent to receiving. Informed consent can be revoked at any time. Except in this case, no consent, because I wasn't informed. 4. His practice decided to keep my credit card on file when I KNOW I did not give them permission. At least they deleted it when I told them to. Given that they want to charge me for things that are optional and unnecessary, but not tell me they are optional, that seems a bit shady. 5. Office assistant casually calls out to the other admin, while the "window" is open so everyone in the waiting room within reasonable hearing can hear: "Did that IUD we ordered come in yet?" Thanks a lot. HEY. Ever heard of something called HIPAA? 6. I had almost a 2 hour wait past my initial appointment time for the privilege of being allowed to see the great Dr. Law. 7. Although I am an athlete and muscular, the outdated one-size-fits-all BMI (body mass index calculator) in their electronic system flags me as OBESE. That is hilarious. AND demeaning. I should post a photo. 8. Because I see the NP for OBGYN care, and opted in using the patient portal to text messaging and emails, and phone calls, I am then harassed for two months by robo call, text message, and email to schedule a ROUTINE appointment in the middle of a pandemic. I think not. 9. I unsubscribe to text messages hitting reply on my phone and typing 564STOP which is what the messages say to reply, in order to opt out. I do this four times, receiving confirmation that I have unsubscribed...and continue receiving text messages. This is actually in violation of the FCC TCPA, I believe.Finally I go in through the Patient Portal to try and stop the harassment. Maybe the account settings for the portal do NOT allow unsubscription from text messages by text reply? I have unsubscribed from everything, and if it doesn't stop, a cease-and-desist letter will be my next step. 10. This is the second time I've been harassed for months by this practice for an OB GYN appointment. The only reason for my going to this office for that sort of care is that Kristin Stevens, NP used to work there. She was an AMAZING practitioner. She had to put an end to the harassment once by telling the office manager to stop. She retired, and I thought her replacement was pretty okay. The office practice? NO. 11. As of 7/28/20, one of the super positive reviews here is by Dr. Law's wife. That's a violation of Yelp guidelines, so hopefully that gets flagged and pulled. 12. I like Hannah Cramer, NP, and she provides good care. But given the overall experiences with this practice, I'm letting them go and finding a new OBGYN provider. (Sorry, Hannah, it wasn't your fault!). 13. They demand a copay even when your insurance covers certain visits at 100%, and you remind them of this. They find other ways to charge you, though. If you are a woman who wants REAL CARE, GO TO PAULA FITZSIMMONS AT WOMEN'S HEALTH OF CMA. I'm on the right meds, feeling healthy and strong again. Give this misogynistic jerk a hard pass. Men? Take your chances if you want. But I think if you say you want a second opinion, you're likely to be advised against "doctor shopping," too. IMHO, one-stop shopping in this office is a mistake. I got sick enough eventually that my condition threatened my job and ability to function. Good thing I got REAL treatment. Dr. Law couldn't be bothered.