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    Gustad Law Group

    3.9 (7 reviews)
    Open 9:00 am - 5:00 pm

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    Vail, Cross-Euteneier & Associates

    Vail, Cross-Euteneier & Associates

    2.0
    (4 reviews)

    Don't waste your time on this place. I wasted time money…read moreand gasoline to meet with them, I would be told things I could've been easily told over the phone. This is odd to me that such a place would request an in person visit, especially when they know you are in a ton of pain and ambulatory only with assistance, such as crutches, which I was. I won't go into all the minutia of every detail, but what I experienced was pure, disrespect, and was treated as if I had done something bad by going to them to request their help. The main attorney, didn't catch his first name, seem to only have me there to use as an experiment to help train a "new attorney" that was there, although late, And just show some kind of superiority over me. All I wanted was someone to explain to me what my options are. Since I've never had a workplace injury and L&I isn't helpful, after meeting this POS narcissist, who could do nothing more than talk in circles, I would recommend navigating L&I on your own. This is not the first time, in fact, I was looking to replace the second lawyer I had hired. The first two just had no ability to communicate anything. In the beginning, they want your money, but if there's anything short of them making a fortune they just don't give you any attention. To top it off, the building this "attorney" operates out of is old and has no visible disabled parking, which I find odd since they specialize in workplace injury. Allegedly. Next is just the office isn't clean and hasn't been updated in decades. The smell of old musty dusty office isn't very inspiring, especially when you're going to be talked down to and treat it like crap, just by asking their advice or potentially wanting to hire them. Reading some of the other reviews, which I should've done before I went there, I never would've gone. Extremely unpleasant, an absolutely useless.

    Let me start off by saying what this law firm did for me. They changed the quality of my life. I…read morewas involved in a very nasty worker's comp claim with my employer at the time and I felt the lowest point in my life. I walked into their office in 2016. They took my claim (Special thanks to David)....all the way to the BIAA court in 2021and then defended me from my employer appealing/countersuing me in Pierce County Superior Court. For five long years and countless hours worked by Attorney Jennifer and Paralegal Phiona (as well as others) I paid NOTHING. ZERO. NADA. They believed in my claim so much that I never had a bill from them during the entire process. Once I won my claim (through the hard work of Jennifer and Phiona) it was six-figures. They gave me an itemized bill that was very fair and was deducted from the payout. Moreover, Jennifer won my case with prejudice (The employer can never come at me again) along with a handsome monthly WA State L&I Pension....FOR LIFE!!! Thanks again to Jennifer and Phiona. You two are Saints, in my book. If you have a legit worker's comp claim, SDI claim or personal injury I strongly recommend this law firm. On the flip side, if you're an ambulance chaser or looking for a quick buck do yourself and this law firm a favor and move on. They deal with claims their entire lives and can smell B.S. at the front door. If you are currently dealing with a worker's comp claim, SDI or personal injury my best advice to you is to lawyer up...and lawyer up early. The process is corrupt (especially self-insured employers) and heavily favors them as they have deep pockets. They will come at you in ways you haven't even imagined (I was under surveillance EVERYWHERE for over a month at one point). You cannot navigate the process alone.

    Gustad Law Group - personal_injury - Updated August 2026

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