Shoppers Beware!! Be very careful doing business here. I saw their post on FB about powdercoating Yeti type cups. Took my cup in showed a picture of a Yeti cup in a seafoam green that I wanted. I was told no problem. I paid and left. I was told it would be a couple of weeks. When I did not hear back I called and was told the color had to be ordered. I called another two weeks later and was told it was in. I took the 20 + mile trip there. The sales girl couldn't find it so she called the owner. The owner says she has it and is on her way. I purchased two other items and then the owner called back to ask if she could just mail it. I said okay and left. Once again, at least two weeks go by and no word. I see by the FB they are moving the store. I call several times and no answer. I finally get a voice mail so I ask for a call back. No response. I call the following week. No answer. No voice mail just ringing. I finally post on their page and send a message on FB. They remove my post and I get a curt response on messenger. The tone in the response was pretty much rude and I'm told she will get back with me. Who runs a business not answering the phone? The next day I'm sent a tracking number. That's it. No explanation nothing. I then ask when the package was mailed. I never got a response. I later check the number and it shows it was mailed the day she sent the number. When I get my cup, guess what? Wrong color!! I FB message Wendy since I know better than to call. I send her the picture again of the color I wanted/requested. I'm then sent a slew of color wheels and told that's what they went by. Funny I was never told that or showed any color wheel when I gave them my $35 dollars. Then I'm told that's the color of the yeti cooler. I told her I never asked for a cooler color. I asked for a cup color. The seafoam color is all over Etsy. Very easy to research instead she just wanted to make a fast buck. Now I'm told there are no refunds on custom items. AGAIN more I was not told before purchase. This owner or manager seems very unorganized and childish in her correspondence. Very poor customer service. I will be following up for a resolution. I wish I could have put ZERO stars. read more