We have been going here for years! And now things have changed, they make you sign a no return…read moreform, then they claim to charge you the retina test if you want the results (when insurance covers it) they also don't have newer models, they charge more for oversized or no frame under lenses. These charges shouldn't be extra, they should be included in allowance. We are definitely going somewhere else. These types of things are bad for business. Sorry Optom eyes but you guys need help managing your business to keep customers and this is not the way to do it !

Optom Eyes has been my eye doctors for many years but after my last appointment I will be changing…read more The doctor that saw me didn't even have me do the normal examination. He asked me if I like my contacts and I said yes but my near vision was getting more blurry. He had me put on a new pair with the same prescription and had me read something. Then said I was already at the highest strength in the contacts I was using and since I could read what he gave me I was good with that prescription. Very helpful unhappy that my insurance only pays for me to go every two years and feel this was a waste of that.

Staff is always courteous and appointments are always staggered. You're not given an an…read moreappointment time along with the 10 or 15 other people like some other providers schedule. You're usually out in less than an hour which is incredible, especially for elderly people who sometimes have other health issues. My father when alive, was especially grateful for this. Dr. Sammuels knows his patients and is always very helpful and takes the time to explain any questions you might have. All the physicians we've seen have been excellent.

Waiting period is never prolonged, staff is always willing to help and courteous. Dr. Sammuels…read morealways takes the time to answer questions and make sure everything is going well. Truly appreciated.

Bought a pair of glasses at this location for $300 in November of 2023, they broke twice before…read morethey were even 2 months old. Recently they broke AGAIN right at the earpiece. The receptionist stated "We have had many problems with Rayban", but then refused to have them repaired again. Worst experience I have had with a business. AVOID Valley Vision at all cost!!!

The doctor is really good, he is very friendly and professional. The staff is very rude.read more

We all know Costco as the store where you can buy a bag of spaghetti that will last you the rest of…read moreyour life. But they also sell discounted airline tickets, a hearing center and vision center. Costco is big enough that they can select only the best vendors-also tested by the millions of Costco shoppers daily (and if a product doesn't sell, they get cut!) We have been to the Costco Vision Center in Hawthorne, CA. and had good experience (though the glasses make my eye muscle pull and cause eye strain but no one could tell why) so decided to go again in El Centro, CA. They don't have an optometrist yet but gave us a card for one that works out of the Costco optometry office on Saturday and Sunday. I did a separate review for Guru Sharma, Optometrist since he is only 'associated' with Costco. You see the huge wall of frames and sunglasses on the wall of the Vision Center when you first walk up. They have a large selection in a wide range of prices, from economical to designer brands. I actually picked a designer brand last time because they looked so nice and am just going to replace the sunglass lenses. They are really tough because I am rough of glasses-I hang them on a glass lanyard so I don't lose them and they get caught on counters, get food dropped on them and bump them when I carry groceries. So Costco choices of glasses pass their test for quality. I have worked with 3 different employees that work at the vision counter. All of them must have been trained really well because they could answer all my glasses which were very complicated. Every single employee seemed to know their job well-including helping to figure out what went wrong with my last glasses. They order the lenses from an offsite lab but only take 5-7 days to get. I would definitely recommend Costco Optometry. They do a great job with great prices.

The doctorhere is pretty good, dirndl and thorough…read more Office and exam room was a little cramped buy had enough room for equipment and exam. No complaints. Price reasonable and he accepts my insurance

Who would have thought a legit LASIK place would exist in the Valley?…read more I was born and raised in LA, and if there's one thing I've learned about the Valley... it's that finding a good doctor sometimes feels like winning the lottery. Because of that, I usually don't even bother seeing doctors locally -- it's just too hard to find someone who actually cares. I've wanted LASIK for YEARS. But every single time I planned it... I was pregnant. ‍ Timing is everything, apparently. Before finally committing, I went to two consultations in San Diego -- one at LASIK MD (which is now closed) and another in La Jolla. Both quoted me around $5k-$6k. After doing what can only be described as FBI-level research (Reddit, reviews, forums, probably a conspiracy board or two), I discovered that one of the best LASIK doctors actually works out of the Valley a few days a month. Wait... what?! In this Valley? I went in for my free consultation with Patty, who was super helpful. She explained that the actual surgery is done in San Diego, but all the pre-op and post-op appointments can be done locally in the Valley. Honestly, that's a perfect setup. Let's be real: this is LASIK. If someone messes up even a little... you go blind. So saying I did "extensive research" is an understatement. I read horror stories, success stories, stories about people seeing halos, UFOs, their ex's red flags -- everything. Surgery day came and... zero wait. None. I was shocked. The procedure itself was painless and took maybe 3 minutes. I've had longer Starbucks orders. For context, I was considered legally blind before. I've worn glasses since I can remember. Now I have perfect vision and it still feels weird. I keep reaching for glasses that don't exist anymore. No more wiping oily fingerprints off my lenses thanks to my kids. No more foggy glasses. No more smudges. No more "where did I leave my glasses" panic at 6 AM. Huge shoutout to Dr. IP and his team. I never had to wait, the staff was amazing, and the entire process was smooth. Also... why don't they advertise this more?! This is honestly life-changing. Best part: No side effects. No pain. No dry eyes. No more astigmatism. No light sensitivity. I took a nap after surgery and about 4 hours later I could already see pretty clearly. The next day it was even sharper. Imagine waking up and just... seeing. No glasses. No contacts. No squinting like a confused raccoon. 10/10 would laser my eyeballs again.

Making an appointment doesn't matter because it takes ages to get seen. They're not very…read moreprofessional and treat their patients like cattle. I got a prescription for my severe dry eye, but they made a mistake with authorization so I wasn't even able to get the medication! Furthermore, the person that handles the prescriptions left early so I couldn't rectify then situation. Thanks a lot! The person that administered the eye drops for dilation also put way too much in and I wasn't able to get anything done the entire day. Everything about this place sucks and I'm never going back. I'm not letting anyone in my family go here either.

I saw Dr. Aguilar for years. I was struggling with my contacts not feeling right, and kept relaying…read morethis to the Dr. He never seemed to take my concern seriously. Finally switched to a different doctor and it turns out my prescription was wrong. I had been using the wrong prescription for years under his care. Unfortunately, I know of others who had the same issue with the wrong prescription.

The staff are friendly and kind. They have always gone the extra mile in getting what i need. They…read moreare also excellent at follow-up.

I stand what I wrote 4 years ago and have colleagues that have their own personal experience at…read morethis office. Optometrist office goes and has their own people write how "funny" my bad experience was with them. That itself shows their lack of unprofessionalism and respect they have for their former client...this in itself proves what I am stating on this site. Thank you Yelp for letting us state our grievances here.

When Dr. Wright found out that I had some underlying medical concerns, he quickly and without…read morehesitation, did extra testing to make sure I was alright. Then, when I broke the arm off my glasses his staff pleasantly fixed them, while I waited, free of charge. It has been my experience that Dr. Wright and his staff consistently go above and beyond for their patients.

Friendly, professional, attentive staff. Doctor Mancilla was very thorough. Quick and timely…read moreservice. Definitely recommend.

Located inside of Costco, super convenient. Dr. Mancilla is fantastically helpful and informative,…read moregreat patient assistance. I wouldn't go to another eye doctor in the Valley.