I want say I have bought a number of pairs of boots and jeans for my family at Billy's. The…read moreservice and professionalism is fantastic and better than any retail store I've ever been in. Today I was buying another pair of Jeans and boot socks. There was a customer who wanted to return a pair of boots, but they didn't meet the refund requirements and the gas a store credit. He said it was fine, but kept berating the two young ladies. Threatening the young ladies with terrible reviews until he tried to bring me into it and I provided my opinion at which point he stopped. I'm here to say the young ladies handled everything very professionally and are great assets to the Billy's team.

Billy's just screwed me a week before Christmas by waiting several days to let me know the gift I…read morepurchased from them was not available. Their web site is inaccurate and doesn't reflect stock on hand and they wait until your payment clears to verify if they have what you need in stock. So pretty much they screwed with my options to find the same product elsewhere. Do not trust their web site for orders.

I heard about this shop from a close friend and I loved it so much. The women who work there are…read moreso, so kind and helpful and I instantly felt welcomed and at home. You first notice the wonderful smell as you enter and there's beautiful gems in every corner.. you could spend so much time perusing the large assortment of products! I also loved the special touch they added to my purchase. The handwritten note was unexpected and felt so comforting. I will definitely return.

I love their essential oils! Smells delicious and always great service with warmth. The owner keeps…read morethe style unique and it's a great spot to get a nice gift or yourself!

Finally got to check out this awesome store yesterday!…read more My husband had a wallet from Seth Stidham. We came in to place custom belt orders which we are super excited about. His work is very nice! I've followed the store on Instagram for a while. Such cute clothes and unique things! Very classy! Great store for an outfit or gift for ladies or men.

I was impressed with the attentiveness of the employees. Today is a holiday and many Texans are out…read more shopping...as they should. A few stores had extremely long lines to check out ,make an inquiry and /or cranky employees. Brooks Brothers was the opposite of the other stores I visited. I walked in and Martin said hello welcome to Brooks Brothers let me know if I can help you today? I showed him a text with a picture of a shirt label from my best friend and Martin found 8 shirts ! He was able to check inventory from other locations with intent to have the stores mail the dress shirts to a home address. Serviceable, convenient and superior customer service. This outlet store is clean, organized , well stocked and provides a pleasant shopping experience. Martin as a salesman is an asset. Thank you

To quote from menswearreviewed.com, "Brooks Brothers [has] a long standing reputation. The…read moreIvy-league affiliated brand is responsible for many a presidential outfit and is known for quality, prestige, and a top-notch customer service experience". I couldn't agree more with this line. In fact, I remember the days where if you wanted to shop Brooks Brothers ("BB"), you'd have to go to a city like San Francisco. It was always a huge deal to walk into BB while visiting San Fran...have people wait on you, a tailor's tape measure around their neck at all times. BB always meant serious clothes to my father, and I understood that quickly. Now look, I'm not saying I expect to be offered champagne or wine a la Tiffany's, but I expect way more than what was offered at this location in terms of customer service (did I tell you I went around Christmas...oh I didn't?). We walk into this large, beautiful outlet location in San Marcos on Monday (12/17) about 4:00 p.m. Not many people in the store, including customer service representatives. I think I only saw two...for a store that size heading into Christmas - are you kidding me? The store had a very "fend for yourself" to all our pre-labeled, pre-sorted sizes in the bins, atmosphere. God forbid had I been really searching for someone's time to have a suit, blazer, etc. measured and fit. When I did finally flag someone down, the questions I asked the young representative, in my opinion, were not answered in a way befitting of such a reputable, prestigious clothing company. And, as stated before, there's no way the reps would have had "the time" or the focus to really cater to a serious shopper. Ended up buying some shirts, impressed by the deal, but THIS is not befitting Brooks Brothers. Not at all the way I remember shopping at a high dollar clothing store...

Cute store with great prices! Not to mention selfies opportunities!…read more We stopped in to check out their apparel and got me a cute selfie with Frederick! Free beer! As well as souvenirs. The staff was friendly and quick at checking us out.

This place is amazing for anything TEXAS and Fredericksburg!!! Shirts, hats, bracelets, coozies,…read moreand free beer! This is your one stop shop for anything that says "I'm from Texas" or "Fredericksburg." The shirts are high quality and most are super soft!! Stop in here just to browse and to grab a beer! It's so worth it! Great items for guys, gals and the kids!!

I had an amazing experience with Penner's when I needed a suit for my upcoming wedding…read more When you first walk into Penner's you immediately get the impression of a store that knows exactly what it is doing, and trying to be. There is history all over the walls, and you can see this is a beloved family run institution. That immediately made me feel good. Everyone in the store is also extremely friendly and helpful, the service is top notch. I had signed up for an appointment for a fitting, and I had a very specific suit color in mind (dark hunter green). I knew this wasn't the most common color for a suit, and I was a little nervous because I've never been through the tailoring experience before. Matt came over and walked me through everything, he helped me pick out not only the suit that is perfect for what I was looking for but he also helped me find a shirt, tie, belt and shoes. He was with me every step of the way. My suit had to be ordered and altered since it's not a common off the rack color, the team at Penner's kept in touch with me the whole time. I never had any doubt that I was in good hands, and any questions I had were answered fully. The price for everything was also extremely fair in my opinion. I fully endorse Penner's if you're looking for suits, clothes, shoes or anything else wearable. There's a big selection, and it's not just suits they also have just about anything for men's wear. A great selection, and a family owned business. I feel very fortunate to have Penner's in town and I will be back!

Popped in here to look around... and the service and expertise was so dang good I ended up buying a…read moresuit! Looks great with the expert alterations included. Nice place and well stocked- unlike discount stores today. Won't be the absolute cheapest, but fair price for a great suit that hangs right and looks amazing! I am not yet one to wear a lot of Guayaberas, but this place has some top notch ones. Quality!

We wanted to check out this local store. It's small but perfect for the small town of Banderas. The…read moreprices don't seem to be jacked up like other small town business does. The customer service was great. My daughter found a beautiful belt. They have awesome assortment of boots, jeans for women, men and kids. Belt buckles. They even reshape your cowboy hated for free. Beautiful choices of jewelry also. If you're looking for an outfit check this place out.

Been to The Cowboy Store twice in the last few years. First time a friends wife bought some boots…read more This time we were visiting the area with the same friends and brought along more car club friends. We had just completed our Twisted Sisters run and instead of heading to the hotel decided to visit Bandera. Place isn't huge but has a nice selection of women's and men's clothes. Cowboy garb like Ariat, Stetson, and Wrangler. Boots from Roper, Justin, and Tony Lama. We shopped for a good 20-30 minutes but came up empty for this trip. Prices were on par with big city chains. No small town markup! Main reason for this review is we were just treated rather poorly just down the street at the local antique mall. The Cowboy Store..these folks are super friendly! I went out to find a buddy and was greeted twice; they are genuine and if I would have found something I wouldn't have hesitated to support this business. Might also help if Texas knew what season it's in for the rest of this year!

Elizabeth was remarkable she helped customize my boots and get my hat fitted…read more This store is so Texas I love it. Is grand! Full of nice people with many options. I left with a hat some boots and a hat pin. They have something for everyone. I'm sure you'll find your right fit.

I was willing to spend $1000 on boots but the lady who helped me made me want to leave. She was…read morehovering and had a resting bitch face. I left.