i have been calling for 2 months with a message left to get a dental appointment, and no response…read moreleaving me with a sizable break in my tooth and a possiable root canal on the way, tomorrow im walking in to make a formal complant to them, if they refuse to pay for my dental work im sueing them for neglect. For fuck sake what is wrong with payson all around dental.

Let's start from the beginning, went into have a general check up. I needed a root canal, came back…read morea few days later to get it worked on. In the middle of the procedure they closed me up and put a temporary filling in and told me they didn't have enough time to complete it and to come back in again. I had already expressed I had surgery coming up, the dentist recommended I take Tylenol and Ibuprofen back to back for the root canal pain. Called my doctor, turns out I wasn't suppose to be taking ibuprofen within a week of surgery. I could be wrong, but I do feel that is something a dentist should know. SO they wanted to complete my root canal a day before my surgery...my husband went in and asked if there was a way I could be scheduled sooner. One of the employees said maybe that Friday and would go ask. She left in back to find out and came back saying yes we can do Friday. She told my husband it's all set and in the schedule. Came in that Friday and turns out it wasn't put in the schedule...to complete the root canal. By this point we were getting very frustrated. Who ever made the mistake denied that they scheduled me in and said they only told my husband maybe. We ended up scheduling a week after my surgery, so I would have an unfinished root canal for 2 weeks by this point. GO IN to my scheduled appointment a week after my surgery, I am told the dentist decided he wanted to refer me out to an endo. YOU HAVE GOT TO BE KIDDING. The dentist didn't feel he could complete it with how bad it was, which is totally fine...but what isn't fine is going into this dentis office for a 3rd time for this tooth and just now he is saying this. He had two weeks to inform me! I should have been called and notified so I could have gotten something scheduled sooner! This was plenty of time for him to figure it out and know if he should finish it. So the dentist gave me a referral for an endo...GREAT EXCEPT for the fact he didn't bother to see if my insurance would cover with the new place. So I had to find somewhere else to go...ALSO, the dentist I think was way in over his head taking on my root canal. He was new and should have sent me to an endo from the beginning, I could tell he was excited to do this procedure. SO MUCH of my time has been waisted. I have never said the F word at any body. I did here. That's how horrible it was. When my husband went in and paid for his work on his teeth he was charged 90%. Our insurance covers 80% and we pay 20%...I think they were training a new person which is understandable but it was just ONE THING AFTER ANOTHER. Then on top of it I went to half price dental and they told me I had a file in my canal and they couldn't work on it. The dentist here at All Around Dental didn't BOTHER TO TELL ME AND KNEW FOR WEEKS. I signed a form saying that this was a possibility and I would be sent somewhere else but it never said, we will keep it a secret if it happens! Or we will tell you to go somewhere else 2 weeks later...I could have had this done sooner, the tooth hurt and I was ready to have it over with. This should have been priority to figure out and tell me. I am just blown away. This office is so dysfunctional, when they were working on my mouth there were a few things the dentist wanted that they didn't have so they had to improvise...no one has the dentists back and is ok talking bad about him. SO DYSFUNCTIONAL. THEN when I finally went to the Endodontist turns out there was a second file broken in my canal, a tiny one and a 4.2 mm one. The endo expressed the dentist should have told me, not waited to inform me to go else where and that was not good practice.

I am not at all impressed with Dr. Kraft. He does not seem to be a nice, caring, or good guy. I…read morefound him to be very dishonest, entitled, and rude. He does not seem to be concerned about others, following guidelines, or being a pleasant person to be around. It is very sad to see a dentist behave so poorly.

Dr. Kraft has wonderful bedside manner and takes the time to ease my concerns and answer all my…read morequestions, even when I'm sure I've kept him too long. He has been very knowledgeable and open-minded. I am doing Vivos with him for me and my son and it has been a great experience. I drive a good distance (SLC to Payson) to come see him because I wanted only the best. I'm 7 months into the appliance and I'm really feeling and seeing the progress now! I can't wait to see and feel even more progress in this health journey.

They are the best. Always willing to take care of all my needs. They are so gentle, you never known…read moreyou have been to the dentist. They do a fantastic job. I would receive you book an appointment and see for yourselves!

From the owner: We look forward to providing you with quality dental care and establishing a long-term relationship…read moreof trust.

As far as dentists they are ok. As far as their office and insurance an absolute NO! I needed a…read morebridge so they said they would take care of contacting insurance, the amount I needed to pay was over 3000.00. I paid it from the beginning. Then at least 6 months later I get a bill got an additional 183.00 . You would think if you sign a contract and it states what you owe and you pay it you would not pay anymore but oh no not at Cascade. I will NEVER do business with them again! I will go and deal with honest people.. I did pay the remaining and said to Kristine I will absolutely not deal with your company again. Total dishonesty. I suggest anyone looking for dental to look elsewhere.

I had never been to the dentist for more then cleaning and x rays and an occasional filling. About…read morea month ago i found out I needed a crown. I was amazed at how Dr. Baird and Dr. Johnson explained the process and efficient and comfortable their treatment was. I was able to do same day from when they made the mold of the crown and set it. Their offices are modern and cutting edge - who new you could enjoy yourself so much at the dentist. My daughter came with me on my initial exam and enjoyed the tree house playroom. I enjoyed the dish/TV to watch while in the chair. I recommend to my family and friends and anyone needing a dentist in Utah County.

Silver Creek Dental of Payson is the the most efficient dental office I have ever trusted my dental…read morework to and if I could give them 10 stars I would. My experience with the staff has been amazing. They put the needs and care of the patient first. The personable feelings I get from going there make me feel like my dental health and well being are always their priority. Dr. Storey is the most kind, knowledgeable, honest, and caring dentist (and he isn't bad to look at either). He came highly recommended from friends and family. I drive quite a distance to have my dental work done there and it is totally worth the trip. I can tell you that he is the best dentist ever when giving shots because he has a way of making them not hurt. He asks constantly during treatment how you are feeling and the staff always asks if they can do anything for me while I am there. This type of care is very different from the other dental offices I have gone to that just run you through like cattle. I have had cavities, root canals, crowns, and a bridge and the work I get is second to none. I have never had any of the procedures fail but I am very fanatical about keeping my teeth cleaned and flossed because Dr. Storey instructed me that my dental care has bearing on the longevity on his work. It is a partnership between my dentist and me and I think we make a great team. And their equipment is the latest and greatest!!! They can do a crown in the same day! Who knew!!! I have never felt like Dr. Storey or the staff are only in the business for the money. They are so good at explaining what procedures are critical and what are only suggestions. They also answer my cosmetic dental questions with ideas. But it is ultimately my decision on what is done. They explain my costs to the best of their ability so I know up front approximately what my out of pocket expenses are before I have any work done. This alone makes my mind at ease because things now days cost so much. Silver Creek Dental of Payson and Dr. Storey get my full vote for best dental office and dental work and I highly recomment them to anyone looking for a new dentist. You won't regret making the change!!!

Dr. Storey and his team did a great job for our family today. Very helpful and knowledgeable. This…read morewas our first time visiting and we will definitely be back for our next check up visits