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    Cascade Family Dental

    4.4 (5 reviews)
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    Services - Cascade Family Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    All Around Dental Care

    All Around Dental Care

    3.0(11 reviews)
    1.5 mi

    i have been calling for 2 months with a message left to get a dental appointment, and no response…read moreleaving me with a sizable break in my tooth and a possiable root canal on the way, tomorrow im walking in to make a formal complant to them, if they refuse to pay for my dental work im sueing them for neglect. For fuck sake what is wrong with payson all around dental.

    Let's start from the beginning, went into have a general check up. I needed a root canal, came back…read morea few days later to get it worked on. In the middle of the procedure they closed me up and put a temporary filling in and told me they didn't have enough time to complete it and to come back in again. I had already expressed I had surgery coming up, the dentist recommended I take Tylenol and Ibuprofen back to back for the root canal pain. Called my doctor, turns out I wasn't suppose to be taking ibuprofen within a week of surgery. I could be wrong, but I do feel that is something a dentist should know. SO they wanted to complete my root canal a day before my surgery...my husband went in and asked if there was a way I could be scheduled sooner. One of the employees said maybe that Friday and would go ask. She left in back to find out and came back saying yes we can do Friday. She told my husband it's all set and in the schedule. Came in that Friday and turns out it wasn't put in the schedule...to complete the root canal. By this point we were getting very frustrated. Who ever made the mistake denied that they scheduled me in and said they only told my husband maybe. We ended up scheduling a week after my surgery, so I would have an unfinished root canal for 2 weeks by this point. GO IN to my scheduled appointment a week after my surgery, I am told the dentist decided he wanted to refer me out to an endo. YOU HAVE GOT TO BE KIDDING. The dentist didn't feel he could complete it with how bad it was, which is totally fine...but what isn't fine is going into this dentis office for a 3rd time for this tooth and just now he is saying this. He had two weeks to inform me! I should have been called and notified so I could have gotten something scheduled sooner! This was plenty of time for him to figure it out and know if he should finish it. So the dentist gave me a referral for an endo...GREAT EXCEPT for the fact he didn't bother to see if my insurance would cover with the new place. So I had to find somewhere else to go...ALSO, the dentist I think was way in over his head taking on my root canal. He was new and should have sent me to an endo from the beginning, I could tell he was excited to do this procedure. SO MUCH of my time has been waisted. I have never said the F word at any body. I did here. That's how horrible it was. When my husband went in and paid for his work on his teeth he was charged 90%. Our insurance covers 80% and we pay 20%...I think they were training a new person which is understandable but it was just ONE THING AFTER ANOTHER. Then on top of it I went to half price dental and they told me I had a file in my canal and they couldn't work on it. The dentist here at All Around Dental didn't BOTHER TO TELL ME AND KNEW FOR WEEKS. I signed a form saying that this was a possibility and I would be sent somewhere else but it never said, we will keep it a secret if it happens! Or we will tell you to go somewhere else 2 weeks later...I could have had this done sooner, the tooth hurt and I was ready to have it over with. This should have been priority to figure out and tell me. I am just blown away. This office is so dysfunctional, when they were working on my mouth there were a few things the dentist wanted that they didn't have so they had to improvise...no one has the dentists back and is ok talking bad about him. SO DYSFUNCTIONAL. THEN when I finally went to the Endodontist turns out there was a second file broken in my canal, a tiny one and a 4.2 mm one. The endo expressed the dentist should have told me, not waited to inform me to go else where and that was not good practice.

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    All Around Dental Care
    All Around Dental Care - File in canal

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    File in canal

    Cascade Family Dental - generaldentistry - Updated May 2026

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