Michael made this one of the most pleasant buying experiences I've ever had. I have to use at least…read more85 characters in this review, but I have nothing else to say other than Michael was extremely helpful.

I took my son to the range to shoot today. As we approached the counter, one of the young men…read morebehind the counter asked what caliber rifle we were going to be firing, and I told him. He asked to see the rounds we were going to be firing, and I obliged, and gave him the five 30- round magazines of ammo we brought. I understand that confirmation is needed to make sure we didn't bring the wrong type of ammo to an indoor range. He immediately snapped at me "don't ever bring loaded magazines like this again". I understand that Hoover Tactical has policies, but I wasn't crazy about the idea of his tone and the fact he was talking to me this way in the presence of my son as I'm being a compliant customer. The man behind the counter emptied all of the magazines in a plastic tray. Again, I have no problem with this. As he was emptying the second magazine, he said "IM GLAD I CHECKED BECAUSE HE HAS ARMOR PIERCING ROUNDS!" He said this where there was no way that the others in line didn't hear it. I tried to tell him that none of the rounds I brought were armor piercing. I told him that I bought the rounds at palmetto state. He replied in a loud and arrogant tone "I don't care where you bought them!" I decided the best thing I could do was to let him conclude whatever he wanted to conclude. A few minutes later I heard him say very quietly "maybe they're alright". After he had unloaded the five 30 round magazines, I went to get the ammo and magazines from the counter. He said "Sorry I had to take them all out, not sorry for you, sorry for me". My line of work, I have to train with firearms. As a matter of fact, my employer has a contract with Hoover Tactical. It's a very convenient location for me as I live about a mile and a half away. But I don't patronize businesses that don't treat me like a customer. I hate leaving bad reviews, but I felt it was my responsibility to report the treatment my son and I received. It was unnecessary.

I purchased a handgun a little over a year ago. The store is nice, clean, prices about like other…read moreretail stores. However, when I made my selection, I was charged full "new" price for what I discovered was a used gun. I called once I had a chance to carefully inspect the item and noticed that the sights had been changed and there were a couple of items missing from the case. I called to report this to the manager and never received a call back. I went by a couple of weeks later and spoke with a manager. He told me that the gun had been used for a demo and the individual wanted different sights. They did not offer to replace the original sights that were removed nor the items missing. And I did ask.

Best prices in town and the government steals less money can't go wrong with that. Staff is…read moreextremely helpful and friendly they didn't try to upsell me when a worker from marks told me that a scope must cast 3x your rifle the said that was not the case they also don't treat you like an idiot if you aren't as knowledgeable. phenomenal selection. This is now my go to store will never be ripped off by marks again.

Great selection in fishing and hunting. Their service was okay. Never was approached by a…read moresalesperson.

unless you are one of there buddies good luck with this place it's awful went in for a new fishing…read morereel and they let there buddy take all they had ordered

Went in to have my Canik Tp9 painted and was quoted 100$ for the slide and 75$ for the mag well by…read moresome young fellow. I politely declined the outrageous price for the mag well and I was just going to do the slide. I called after weeks of waiting still hadn't touched it yet because his painter had been sick. No problem so I asked how much to do the mag well again since I had just got my paycheck and we come to an agreement of 25$. Supposedly wrote it down and put it with the gun. Well I go pick it up a week later let's just say slide was the only thing painted after waiting over an entire month while they had my edc! 0/10 paint was good quality, terrible service

Very cool local Custom Shop owned by a Navy Veteran. Had some really cool hand built custom builds,…read moreoff the rack options, ammo, accessories, etc. he definitely knows his stuff and was great to connect with him. Thank you for your hospitality Brother!

SACG had my 1911 for 1 day shy of a month. When I went to pick it up I had to sign a release before…read moreI could get it since the owner somehow was under the impression I wanted him to dissable the grip safety, No way in hell I'd ever want any safety on any firearm to not function properly! All he did was grind off & ruin a new Wilson Beavertail grip safety. Additionally, he said the slide stop was broken & returned the broken pieces when I picked it up....damn sure wasn't broken when I assembled it before taking it to him. If you're in the market for an AR, he might be the one to see, but obviously knows little to nothing about 1911s. 1 star is too good based on my experience.

fantastic customer service! They answered every question I had beyond a typical response you would…read moreget at other places. This place is my new go to tactical company. And not to mention the incredible amount of the rifle selection. thanks guys! see you next week

This should really have Neg stars for rating. I took a 25 cal pistol that had jammed when reloading…read morea shell, asked at counter if they could service it. They said, oh yes, it shouldn't be a problem... My 25 was there for 2 months, and I got no phone call or txt as to issues, ordering parts, if it was fixed, or if they couldn't fix it. During the 2 mos, I went to the gun store 5x asking if it was done, and every time was told, the gunsmith was sick on not there and he was really backed up. So much for an update. Went there on 1/24 and worker there brought it out all taken apart on a small tray. He said the so-called gunsmith had tried to order a part, but couldn't get it. Also said that the gunsmth would be in next day and he'd have him just put it back together so I could pick it up, said there shouldn't be a charge, as he didn't fix it. Went back the next day to get it. Guy came to counter to help me. Told him I was there to pick up the 25, that it had been there for 2 mos, and I was told it needed a part that they couldn't get. Also told him I had gotten no calls either way, that I had been there 5x, and every time I was told, the gunsmith was either not there or sick, and that he was really backed up on his work.. He said, well I'm the gunsmith, I remember that gun. Brought it out on a small tray all in pieces and proceeded to tell me that he couldn't locate a part for it. Asked him what part was bad, he had no idea.. Looking at all the pieces, I noticed a piece was missing that holds the barrel/springs in the gun. Asked him where that piece was, said he didn't know. Then he said that that was the part that he had to order cause it was cracked.. Told him that it was a solid piece of steel and that it wasn't cracked when I took it apart, and where is it? Still had no answer of where the part was. Granted, it started to piss me off that someone so incompetent would even have a job there, let alone, working on GUNS.. Things that could seriously hurt someone if not assembled correctly, and if he can't fix a tiny 25 cal pistol, God help anyone who needs work done on their gun. Told him that the guy, the day before told me that it would be put back together and there shouldn't be a charge, as it didn't get fixed. Then he told me, Well, I don't know who you talked to, but it's $39 to pick it up. Pissed me off.. Asked him, why would I pay for work that hadn't been done, as the gun was in pieces, Plus 1 of the pieces was missing. Then he takes the tray with the gun parts behind the curtain, into the back of store. He comes back out and says, I'm not going to talk to you if you're going to raise your voice and use that tone with me... This, after not keeping me up to date on ANY progress, then losing one of the parts, and having no idea where it is, and wanting me to pay for His incompetence.... If anything, I should be reimbursed for the missing part.. Told him just put it in a bag, I'd pay it, and wouldn't be back. He put the pieces in baggies and then had the balls to say, I'll call you if that part comes in... WHATEVER... If you have half a brain, DO Not Shop Here... Save yourself the misery of dealing with this Incompetent Fool/Business. Not worth your time... And if you read other "negative" Reviews you'll find that some idiot from there ALWAYS tries to turn the story around and say something about "Customer raised his voice, or was cussing at me", blah, blah, blah, and they were in the wrong...LIES, Period.. And I just bet it's the so-called "gunsmith" that types in HIS version of what happened. He evidently thinks it is Just "Business as Usual" to Rip people off, and expect them to just smile and take it. It's no wonder people get pissed off and raise their voice... DUH.. So, if you are reading this, you piece of sht, gulp it down, you are worthless.... KARMA, biatch...

Fantastic service!! A sales associate approached me as I was looking for a a specific shirt, and…read moreshe immediately took me to where the item was in the store. She was very pleasant and helpful! The store was well stocked with a full range of sizes and colors of every item I was looking to purchase from the clothing department. And they were running a great sale in Columbia items! The staff member who checked us out was engaging and efficient. My husband remarked that he plans to come to this store more after the great visit we had today!

This store isn particularly consumer friendly. I've browsed a couple times at different seasons of…read morethe year. The staff doesn't seem to enjoy their jobs. The prices aren't particularly competitive. THe selection in most departments however, is suitable.

Absolutely fair value and very home town feel in their customer service and advertising. Widest…read moreselection I have found in the entire state. Great value across the board!

i hate this store. very overpriced, i hate the videos they use for advertising. the fat girl is…read moreridiculous. They don't advertise unless it's on facebook.

I decided to come here after attending an event in the area. Not one staff member offered any…read morehelp. They were all too "busy". Cool They didn't have the shoe I originally came here for. I looked around a bit but didn't purchase anything. Funny but I was here a few months and it wasn't like this. I left out of the store thinking , yeahhhh I should have just ordered online if no one wasn't going to be available to assist me. Oh well.... Guess it was the eclipse aftermath. (4/8/24)

Dick's Sporting Goods is a well-established chain and this particular location does a good job of…read morerepresenting the iconic brand. This particular location of Dick's Sporting Goods is located in nice wall with plenty of parking and an overall safe feeling. The staff was friendly, knowledgeable, and professional and this was an overall very positive experience. I have been a fan of Dick's Sporting Goods for a few years now. I seem to use them more around the holidays as a resource for gifts and every time around christmas, I have to wonder allowed why I don't come in here more when it's not gift giving season. All in all, I would definitely recommend this particular location of Dick's Sporting Goods. It is in a great shopping plaza with plenty of parking, the store is attractive and well stocked and the staff is friendly, professional and knowledgeable. This adds up to a winning combination.