We entrusted Gulf Pointe Properties to rent out property in Ft. Myers. To say we had issues is an understatement. The second month, rent was not collected on time and they failed to tell us. It wasn't until we received notification that our mortgage was late that we found out. GPP collected a late fee and put it in their pocket (they said its part of our contract). At the 6 month check-in, we were told the property was in "good" shape. We were allowed entrance into the property, for a showing to a party who was interested in purchasing, shortly after and it was absolutely trashed!! Walls had holes, tiles broken, furniture saturated with filth, closet doors broken and carpet black. When we inquired with Brad and his team on what to do, we were told to file a 7-day to cure. Once that expired and no repairs were made, we asked them what we should do. We were told we could evict, but that process is lengthy and we ran the risk of lost rent and more damage, but up to us! They stayed in our home. We never met the tenants or spoke directly to them, yet three months later we received a HUD complaint. Why? Because the property manager accused them of breaking a pool pump and forced them to replace. Since we were named on the complaint, WE had to pay a lawyer to answer the claim...and settle buy paying for the pool pump. GPP again told us that our contract doesn't allow them to represent us. When the tenants moved out, we had $11k in damages and a $3k deposit. We asked Brad what we should do and his response was for us to file a lawsuit. I asked Brad what GPP does to help and he told me nothing. Per the contract, they are not responsible. I have asked him multiple times what have they done for us and we have yet to get a response. Shame on us for not getting an attorney to read through their contract which holds them liable for ZERO. But BEWARE when using Brad and his team. They collected rent late, gave us horrible advice, our property was trashed, we had a HUD lawsuit and have over $8k that we had to pay out of pocket in repairs. I am sure there will be a hollow apology below...please save it. We asked you to protect our property and you FAILED!!! The only thing have done is say "sorry." Our fault for not questioning your BS contract. read more