I've been a borrower from Marshall Reddick flipping properties in FL now for two years. They'll…read morealways helped me secure financing in a smooth, professional, and timely manner. Their rates are pretty competitive in the industry. Patrick, April, and the rest of the private lending team are extremely helpful and knowledgeable on what they do. Also, their sales team is very insightful of the market, and have always had my best interest at heart... the same goes for their property management team; they helped my locate areas in high demand and messy areas to stay away from. I would highly recommend speaking to Marshall Reddick for any real estate related needs. It's refreshing to work with such professionals and knowing they always have my back!!

Extremely Poor Property Management Experience - Fort Myers…read more Marshall Reddick did a very poor job managing my property in Fort Myers. I relocated to California for work (RTO) and left the property in August, giving Marshall Reddick full authorization to manage everything--including tenant placement and payment of utility bills. This was by far the most horrifying property management experience I've had, and I own properties managed in other states. Over several months, I was instructed to reduce my rent five separate times due to what they claimed was a "poor market," yet the company changed real estate agents 3-4 times without my consent. Each time, they failed to run the live Facebook marketing campaign they had explicitly promised. Most alarming, I was later informed that power to the property had been shut off for three weeks before Marshall Reddick notified me. I was told this occurred due to a lack of funds, and only after the prolonged outage was I informed of a potential microbial growth issue--a serious risk to the property that should have been addressed immediately. Despite providing a 30-day notice for non-performance, Marshall Reddick ignored the notice entirely and continued to demonstrate a complete lack of accountability, communication, and urgency. This experience showed a complete disregard for: Basic property oversight Timely communication Tenant placement execution Utility management Owner fiduciary responsibility I would strongly caution any property owner--especially those managing remotely--before trusting Marshall Reddick with their investment.

Well from previous issues at different property management you can't help but feel your about to be…read moreburned again but I was actually very impressed today BAC had an issue in under an hour it was up and running cold again she work with me on the timings very well and it flowed perfectly so you got to give credit where credit is due they got a job that a lot of times people wait a day or two to actually get your job done they got it done and under 2 hours

Great Property Management company! I was a tenant in one of their apartments and they make the…read moreclosing process very easy and fair for me. During my lease, they were very responsible taking care of every problem or situation I had at the apartment in a timely manner and every time, they explained every single detail to me and provided me with the exact dates and times and persons coming to help or to work. I'm really pleased with their service and the team working for them. They are absolutely awesome! If you rent a unit with them you won't regret it!

Joe and his team got my property rented faster and without any of the hassles, we've experienced…read morewith other companies. No need for my wife and I to look further for our property manager needs. Thanks Joe! The Masons

Joe and his team did a great job helping sort through property offerings. He is communicative,…read moreknowledgeable and willing to do the work. I'll definitely be looking to Joe for any future property needs. A+ Service.

The home being rented was sold and changed ownership. We were unaware of a new owner and sent the…read morenext months payment to Coastal Shores Property Management as always. Instead of directing the payment to the new owner where it belonged, they accepted the payment. Leaving the new owner, as well as ourselves, without the money due. Still trying to resolve this and have them return the money., so far to no avail. Will update this review if they do the right thing and return the money. UPDATE - Coastal Shores has Followed through and the issues have been corrected.

From the owner: Your Trusted Partner for Property Solutions! Are you a…read moreproperty owner seeking peace of mind and optimal returns on your investments? Look no further! We are dedicated to providing exceptional property management services tailored to meet your specific needs. Expertise and Experience: Our team of professionals possesses extensive knowledge of local markets, regulations, and trends, ensuring your properties are managed efficiently and profitably. Comprehensive Services: We offer a comprehensive suite of property management services designed to handle every aspect of property ownership. From tenant screening and leasing to rent collection, maintenance, and accounting, we handle it all, so you can sit back and relax while we take care of the day-to-day operations. Personalized Approach: We recognize that every property is unique, and we tailor our services to match your individual goals and requirements. Tenant Satisfaction: Happy tenants are the key to successful property management. Our team is dedicated to providing exceptional customer service to both property owners and tenants. We promptly address maintenance requests, ensure timely rent collection, and foster positive tenant relationships, resulting in higher tenant retention rates and reduced vacancies. Transparency and Communication: We believe in open and transparent communication with our clients. You can count on us to be responsive, proactive, and accountable every step of the way.

Laura and Crystal have taken excellent care with the management of…read moreour Condo in Cape Coral. they respond quickly with any problems we have Ron

Me and my boyfriend would always be a couple days late with rent so I would give the benefit of the…read moredoubt about little things but once we found black mold in all the vents, roaches and broken things I'm now pissed. They they keep most of our deposit and when I sent pictures showing it was like that before we got here they didnt care I explained to them we where in a really tight spot for money that way we had to move out and was really on our security deposit they still didn't care so don't go through them

I would not rent from these people if they were the last place in town with the house…read more my house was spotless when I left with the exception of one fan that I missed and they kept my deposit. they lie the entire way through the in the process . They'll tell you one thing and then it'll change when it's time to do it STAY AWAY FROM THIS OFFICE THEY ARE HORRIBLE AND THEY LIE ALOT. They will do anything to screw you out of your money!!! YOU CAN FILE A COMPLAINT WITH THE ETHICS BOARD AT FORT MYERS BOARD OF REALTORS

I moved out of one of their rental houses because the house always had a problem. My kids started…read moregetting sick very often from asthma. Less than a year after the house was built (my family was the first family to rent that house), the air conditioner was already broken, and the wall had mold. I had to call maintenance several times because my dryer was always filled with water, and they never knew why. I paid for cleaning before I received the rental, and after a long trip since I was moving from another state, I had to clean again, all covered in construction dust. The appliances were old. The refrigerator had mold all over it, and the stove I put on once to bake a pizza. When it beeped, and I opened the oven, a dead lizard was already cooking on it. Before I moved, I left the house even cleaner than when I received it, of course we knew the $2400 deposit was lost. But now they want me to pay $6800 for trash pickup (what trash pickup?). We left everything outside in the dumpsters that the City of Cape Coral picks up weekly. Pressure washer outside, really? And a new carpet that lost some fibers when I vacuumed it. It's weird, if they had put in good carpet that would never have happened, but like I said, that house was made of cheap stuff. I really don't know how it passed inspection.

I am publicizing my experience to inform anyone who intends to rent from R.S.P.M. what my…read moreexperience was. I rented 12520 Equestrian circle apt 312. October 16th, 2109 to March 31, 2020. I found out the R.S.P.M. was not opened on weekend. I have to leave work to check out the property. No big deal, and annoying. I get there, and the mirror is off the wall, towel hanger on the sink, and the floors covered in dead insects. I tell them about it and was told they would take care of it before the move-in date. The move in date was set to November 1st. HOA could take up to a month for approval. I get a phone call two weeks later saying I was approved, and schedule a time for a meeting. I leave work and show up for the meeting. The agent was late, the secretary told me I needed to be patient after I sighed in frustration, because I missed work for this. I was then told that the move in date was changed, and since I signed an intent to lease I was obligated to sign or pay the fee. I was also told the HOA had my parking permit, mail box key, and amenities card. I arrived up to the HOA and they only have my parking permit. I was then told the contract was for November 1st and not the 16th of October. They had to call the agent and scold her about how she needed to update them before having me sign a contract. She was also supposed to provide the mail box key and amenities card. Since they didn't complete their obligations at the lease singing, I felt they were obligated to drop off the items with the HOA, so I don't have to miss work, again. I called the agent and they said they would drop the items off at the front desk. Well, it wasn't the front desk of the HOA, it was the front desk at the fort myers office. So I had to miss work to pick up the items that were supposed to be provided at the signing of the lease. When I walked into the apartment, the mirror was off the wall, the towel rack was still on the sink, and the floors were still the same. They didn't take care of the apartment after I notified them last month. I decided not to mention anything since they have a consistency of failure for their responsibilities. I fixed the mirror, towel rack, and cleaned. The smoke detector was barley attached, so I made a base for it. So, the reason I decided to move out, R.S.P.M. sent out a e-mail, during the March covid 19 outbreak, and the notice said that all rent was due regardless if you lose your job related to the pandemic. I put in my 60 days notice in March. I did get furloughed for the entire month of April. I wasn't sure if I would be able to pay rent in the future and made other arrangements. I also paid the penalty for leaving the lease early, even though it was a pandemic. I took care of the property until my move out date March 31. I received my security deposit 2 and a half months later. The company sent my deposit to the address I moved out of. They said they emailed me, but I don't believe them. They had my number on file, my work number, and my friends' number. They decided that emailing was good enough for the attempt. Their reasoning was people change their address, so it was my fault for not telling them my new address. The state doesn't require me to change my address for six months I think, so why did they think sending it to my old one it would be fine? It seems like an intentional act honestly, and that's just my speculation. After the first month of not receiving my deposit, I did call, and the agent I have been dealing with the entire time told me someone else signed my letter (never happened because another agent had in their possession the original check, not signed). When o was working with a different agent, I had a better experience. They provided me with a tracking number and was extremely helpful. On top of that, during this pandemic, they thought it was a good idea not to have contactless delivery, and make me sign for the letter (deposit), which arrives during the day when I am at work... So guess who missed work again, to receive the security deposit? This guy. I'm sure I forgot something else.

From the owner: If you own a residential investment property and are looking for professional management, look no…read morefurther! For over 30 years, our company has been providing full management services, including marketing, tenant screening, leasing, maintenance, and accounting. Our reputation is the best in the area - just ask our current clients. If you are looking to rent a home, we have a top-notch inventory of homes, condos, duplexes and town homes for lease. When you rent from Realty Services, you can be assured of a high-level of professionalism and quick maintenance response. If you qualify, we would be pleased to have you as a tenant in one of our properties.

My family and I rent through Rossman Realty Property Management and I just wanted to write a quick…read morereview to express my gratitude for my current property managers Kathleen Walka and Jessica Bishop. Both Kathleen and Jessica are very easy to work with and have amazing attitudes and are both very helpful and quick to expedite solutions to any concerns we have. My family and I have been renting this home for nearly 8 years and we have had a few different property managers with Rossman; all of which have been completely competent... but currently Kathleen and Jessica are doing an amazing job and I am very grateful to have them in charge of our rental property. Thank you Jessica and Kathleen, we appreciate all you do and are so happy that you are our point of contact; always so helpful and kind; you both make renting through a management team less stressful. THANK YOU!!! You are both an asset to Rossman Realty and to us.

I tried to rent an apartment. Put down an application fee of 60 dollars and after 2 weeks was still…read moregiven the run around on if I was even approved or not. They kept scooting the date down on when I would hear something, then the owner was out of the country, yada yada yarda one excuse after the other. I finally withdrew my application. I am out 60 bucks but better that then being with a management team that is clueless and doesn't communicate. Run is my opinion.