Roger's himself promoted himself, promised If I did not like his service I could fire him. Well,…read moreservice was a joke. He literally sent an email telling me to more less shut up. That he would continue marketing my million dollar property. He held my property hostage for 7 months. TREC got involved. Issued an advisory notice. TREC is a joke staffed by realtors. If you had a similar experience post here. There is a solution to stop him and his false promises.

Would not work with these Realtors again especially Riley McMillin. I didn't feel like I was…read moretreated professionally.

Jesse Shepp with Smart City is the best! He helped me find the most amazing apartment. He's kind,…read moreknowledgeable, and reliable. He always answered me right away. Highly recommend him to find your next apartment!

We reached out to Smart City via their website and were connected with an agent within 24 hours!…read moreEnrique was our leasing agent who helped us with our move from Chicago to Dallas. He matched us w properties that fit what we were looking for, did virtual tours for us, and made the application process so smooth for us. I would highly recommend Smart City for any apartment locating services!!!

Chase from The Urban Avenue was supremely effective in my recent apartment search…read more His expertise in understanding the neighborhood and his constant follow up made we wonder how such an excellent service can be offered for free. Beyond the typical search assistance, Chase took a personal interest and stayed on top of everything from the application process straight through to move in. For anyone looking for an apartment, I would not recommend going any other way than with Chase and his team. Thanks again, Chase.

Chase was so lovely and beyond helpful! Located several options for me, set up all my tours, and…read morehelped negotiate getting me into my dream unit sooner. Everything was well within my budget, and he knew exactly what places to send me to after a brief introduction. The leasing agents at the place I chose also said greats things about him! Highly recommend.

Super helpful advice! She really knows her stuff. Helped me with some great ideas for my house.read more

I've had a really great experience working with Catherine while searching for a home in the Dallas…read morearea. Before we even started touring properties, she took the time to meet with me over video and walk through MLS listings together so we could narrow down what I was actually looking for. That conversation helped clarify my priorities and made the whole process feel organized from the beginning. Since then, she has shown me several homes around the greater Dallas area and has been incredibly generous with her time. She went above and beyond was when she FaceTimed me from an open house I couldn't make it to so I could still see the property and ask questions in real time. That level of effort meant a lot. Catherine is very transparent, patient, and easy to work with. She listens carefully, gives honest feedback, and never makes you feel pressured to rush into anything. It's clear she genuinely wants to help her clients find the right home rather than just close a deal. If you're looking for a knowledgeable and trustworthy realtor in the Dallas-Fort Worth area, I would definitely recommend working with her. I haven't found the perfect house yet, but she's been fantastic throughout the search and I'm really glad to have her helping me through the process.

Had the pleasure of working with Chelsea Ball... hmm where to start? She's very detail oriented so…read moreshe can surely help you find the perfect apartment! I gave her an idea of what I was looking for along with the area(s) and must haves... I also told her why I didn't like my last apartment so she came up with several great options. She's very responsive so I would highly recommend her to anyone!

They're ready to help. Very resourceful but just be honest to them about what your looking forread more

Randy Abshier and the whole Van Poole Properties Group were all top notch to deal with during my…read morelatest real estate transaction! As a Realtor myself...I greatly value and appreciate other agents helping to ensure a smooth road to closing for all parties! Thanks for being so professional and communicative!

Seychelle, Michael, John, Kristen, and the entire Van Poole team were incredible to work with…read moreduring our home buying experience in May of 2026. Even when we had challenges in the process that were outside our control, the Van Poole team worked diligently to proactively solve them and successfully negotiate our home purchase in Flower Mound, Texas. They went out of their way to make us feel heard and understood and provided expert advice on the market comps and dynamics of the areas we were looking to buy. I would highly recommend Seychelles' team to anyone in the North Texas area who's looking to buy or sell a home.

I worked with Chelsea on the purchase of a new home. She did a great job and was extremely…read moreresponsive and proactive. She was more than willing to see a lot of houses in a 2-day period because I needed to move fast and quickly learn the area and the market. Ultimately, I went with new construction and Chelsea was instrumental in the purchasing process ad the blue tape walkthrough. She was picking out things for the builder to address that I would have totally missed. She kept me on point throughout the process of getting approved through closing. She was constantly following up with Lennar on my behalf and kept the process smoothly moving forward.

I highly recommend Megan to anyone in the DFW area. We were moving from out of state and (to make a…read morevery long story short) Megan and her team made that process as easy as possible. She went above and beyond to make sure we were found the right house even from 1200 miles away. For us, that meant walking away from 2 houses that didn't pass inspection. She didn't try and rush us into something that wasn't right which meant a lot to me. We absolutely love our new house in Fairmount and are so pleased with the expereince.

This is the best property management company in Dallas. They are trustworthy in every aspect of…read moreproperty management and as a Realtor, I would recommend them to any client who leases sf homes, condos etc.

Let me preface this with saying I am not one to leave a negative review for anything…read more Sam Woods , operator at the Dallas Luxury Realty Proprety Management Group is worth reviewing. Sam has a couple of hardworking , knowledgeable members of his team which I infer is the reason they currently have a high rating. However, Sam is far from this. During our stay at one of his groups property's , Sam attempted to bully, intimidated and belittle us. Never in my life have I worked with someone who showed the lack of respect that Mr. Woods displayed. Upon move in the home was infested with Bugs, broken appliances , poor carpet quality and old paint. After months of deliberation and weeks to fix the issue we finally were able to recoup some of the costs that were associated with their lack of property management. Upon move out Sam gave us a laundry list of charges that were not associated with our occupancy and attempted to bully us into paying them out of our security deposit. Sam is not someone I would recommend to anyone and I am hopeful that just one person is able to read this and make a decision to hire his company/ not stay at one of his proprieties. Updating review to respond to Sams comment: I agree that reviews are important , both good and bad. I hope you are able to take this review and improve your services. There are multiple inconsistencies in your response to my review. We indeed did begin our lease in mid August 2022 but did not move into the property until the end of August. Upon move in all carpeted areas were covered in fleas. I have attached a picture to make sure that we are both able to show proof to let the public decide. This was reported multiple times and was not taken care of for about a month. Regarding the appliances. Please check the dates, upon move in there was neither a functioning dishwasher nor refrigerator. The dishwasher was promptly fixed however the refrigerator was not replaced for approx 30 days. Please check dates again, Sam. Regarding the carpet, the carpet was in below average condition upon move in and was very similar upon move out. At no point did a pet enter the home as we do not have one and have an allergy to pets. I maintain that Sam was dismissive and threatening in the process of receiving our security deposit. Sometimes the truth hurts but public forums like yelp give renters the ability to share their experiences.

Toured one of their homes in Mesquite and there were used maxi pads sitting in the master bathroom…read more Not making this up and the agent really needs to let the home owners know how absolutely disgusting they are. Home has been on the market over 100 days....shocker.

I dealt with Dan Franklin. I would never use him again. Terrible communication between parties…read more Unfortunately he gave a good spill but never came close to expectation. Should of used Jan Pestinger from Ebby. She is the best. She always called to tell me how things were going and she came to the closing table. Dan didn't even come to the closing nor did he even say thanks for your business. He says I'll call you back and it's hours or days later. Definitely seller or buyer beware!!

This score just goes to show that who represents your company at the front reflects the feel of…read moreyour organization. We walked in the lobby of the building and we're greeted in a friendly manner by the security person and we're directed to National Titles office. We walk in and not only we're we not greeted but we received a look of disdain by the receptionist for no reason. I said good morning, we're here to close this morning and have her my name. She rolled her eyes and said, "property address". I gave her the address. She got up, said "this way" and darted off down the hall. She didn't even wait for us to catch up, went through a door and turned a corner. When we caught up she was in the closing room. She came out and said "in there" and pointed to the room. The closing agent who came in was super nice. She greeted us and made conversation. She was very professional and was wonderful to deal with. It was so unfortunate that the receptionist was so rude because we will never use their services again because of her. Either the company doesn't understand the first person you see represents their company or they just don't realize what's going on at the front desk.

I recently purchased my first home, during a pandemic no less, and the team here made the process…read moreso easy. They were communicative throughout the purchasing process and were always on-top of what needed to get done. They worked well with my financing institution as well as my realtor. Due to COVID, they sent the closing packet in advance for us to review as they would not be in the room going over each document item. This also really sped up the signing process on the day of closing. They were not in the room, but had several safeguards in place to protect everyone involved. Everything was very clean and spaced out and everyone had their masks on and could be seen sanitizing anything that was handed back and forth between people. The team was friendly and efficient and we were happy working with them.