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    Guitar Center

    3.6 (83 reviews)
    Closed 11:00 am - 9:00 pm

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    Reviews With Photos

    Brad F.

    I don't know why Guitar Center gets a bad rap. I've had nothing but good experiences here, and today was no exception. After buying a used bass, I got home and started working on setting it up when I realized that it was not a Squier Vintage Modified as marked, but was instead a Frankenbass, pieced together from parts. It took taking it apart to realize it, so I understood how it could easily slip under the radar. All I had to do was bring it back in and show them, and they took care of the situation right away. They offered a full refund, no questions asked, but I liked it....just not at the price I paid for it. With no haggling whatsoever, they offered a very reasonable price based on what it actually was and refunded the difference, easy peasy. Thanks to Kona for making things as smooth as they could possibly be!

    Here's my dream guitar. A white American Fender Strat baby!!! ala Trower, Blackmore and Jimi too!!

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    10 months ago

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    1 year ago

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    Kenneth T.

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    5 months ago

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    2 years ago

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    6 months ago

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    8 months ago

    Manager Carson and employee Avery were very kind and helpful in assisting shipping mixup, appreciated the dedication to resolving my issue

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    2 years ago

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    Ronald E.

    We love to hear it! Thanks for your review!

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    2 years ago

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    1 year ago

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    Ronald E.

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    2 years ago

    I was there a couple of weeks ago. It's a very good place, a lot of musical instruments and good customer service

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    Kenneth T.

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    4 years ago

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    2 years ago

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    Guitar Center

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    4 years ago

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    2 years ago

    The guy at the mics/keys/recording counter on weekends has been very helpful with new technology for me, a tape-deck guy. Thanks.

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    6 years ago

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    Kenneth T.

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    3 years ago

    Great place, very helpful and knowledgeable. We we're ready to buy strings and the tech just tuned it for us. Problem solved. Thank you

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    4 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    Beau L.

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    6 years ago

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    7 years ago

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    9 years ago

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    Beau L.

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    5 years ago

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    4 years ago

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    16 years ago

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    17 years ago

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    8 years ago

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    Beau L.

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    5 years ago

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    14 years ago

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    8 years ago

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    16 years ago

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    12 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Guitar Center

    Review Highlights - Guitar Center

    I've done all my music shopping and selling and ALL the people at this location have been incredibly kind, honest and helpful.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Five Star Guitars - My first day jamming inside Five Star Guitars.,

    Five Star Guitars

    (121 reviews)

    $$

    While I have no complaints on their sales department which always has been nice, my rating is for…read moretheir amplifier repair service that is not honest. I highly recommend being very careful if you must bring your amplfiers there. It's for a repair work finished for my Mesa Boogie Mark III on 3/6/2022. I brought it for a crackling noise and it was just due to a bad 12AX7 tube (V1) due to bad contact on pins. They knew it but they additionally replaced a healthy volume pot, 2 healthy 30uF filter capacitors, while leaving one that was actually bad and underspec (20uF) which was worsening 60hz hum (which is the design weakness with this amp even with DC heater supply for V1). Total cost I paid was $100 + $15 + $16 + $10 + $125 = $266!! In addition, they didn't tighten up the top suspension screws which caused one 12AX7 tube to break during transport. It was not my first time taking the amp there because they are supposedly the only Mesa Boogie service center here. In 2018-2019, it was also them who installed the very JJ 20uF 500V filter capacitor that is underspec! I am engineer myself with a master degree in electrical engineering and I have been learning about repairing and building vintage tube amplifiers in past few years and now I know well enough. I still have all the receipts and documentation and the healthy parts that have been wrongfully replaced.

    I was visiting Beaverton Oregon and the first music store I went into recommended Five Star…read moreGuitars. I immediately liked the selection of instruments and amplifiers. Michael was quick to help me find the perfect Mesa Boogie and brought down some custom PRS guitars so I could rock out and relax. I had a great time playing for a couple of hours. I returned the next day and continued to play and chat with the great staff. Geoff introduced himself and asked what I was interested in. He brought me a few high quality guitars until I couldn't resist. He made me a smoking deal on the JP Mesa Boogie and a beautiful purple mist PRS. I recommend FSG's and will definitely continue business with them even though I am from the Central Valley in California.

    Portland Music Company

    Portland Music Company

    (45 reviews)

    $$$

    Southwest Portland

    Interesting that these clowns advertise both online and even on the door that they buy, trade or…read moreconsign musical instruments. Last week I took two mid-level guitars in to do consignment. I've never been so insulted. These clowns must have assumed they were stolen. "Where'd you get them? Why are you selling?..." Hey pal, I have multiple instruments and these were two I almost never play (as if it's any of their business). They claimed there were problems with both and weren't interested. Now, I have done business with them multiple times, but they can kiss this customer goodbye! I'm not a thief, but these guys are jerks. To prove these were from my personal collection, I've included a picture of my remaining guitars. I ended up gifting the guitars to my niece.

    True to form, this time the whole store was closed with not even so much as a note on the door…read more They are closed for lunch from 2 to 2:30 pm, yes. But I came at about 2:45 and the whole place was still dark. Just a thought - maybe have enough staff around at all times that some of your employees can take lunch while others are still on shift? Were they closed for summer vacation again and just didn't tell anyone? Sorry, but I'm all done here. You've wasted enough of my time. At one time Portland Music Co. was the best in the city. Those days are gone. It's better to buy music online nowadays anyway. The prices are often marked down by 20% or more if you get in on a holiday sale or something.

    A Cut Above Pawn Shop - Fender Highway One Stratocaster after some new parts.

    A Cut Above Pawn Shop

    (79 reviews)

    $$

    Ok look I might be nieve about some stuff, but I understand the concept of a pawn shop. You should…read morenever expect to get "fair market value" at a pawn shop, honestly it cracks me up reading comments (not on YELP) with people whining that they were expecting more $$$. It takes effort to get full valve...taking to a pawnshop is a last resort. While I was waiting I took a look around. There were some really cool guitars, framed pieces, and watches. I purchased many Black Friday watches last week, so I just observed. I had two diamond rings. One was the wedding band I no longer wear, and another was a ring i purchased over 10 years ago. I presented them to him and i replied that i wanted $2,000 at least for both of them. He replied in no uncertain terms that he couldn't come close to this. Honestly that's what I was expecting. I have sold silver coins at this location before and received a very fair amount for them, however this was a quick visit. I respect the game, just didn't want to play this time

    We went there almost a week ago, to find a religious medal, on which I've already bought online…read moresimilar (same size, and one smaller than a dime size). This medal was the perfect size for my needs. I also purchased two more pendants. Paid for with my Credit Card. Sunday, I decided to re-arrange my pendants to go with my other pendants, and none of them fit my gold chain. I also found some gold rings to attach to my medals, and one of them didn't even fit inside my ring. I decided to return the two pendants. We drove all the way to Beaverton, just blocks away from the shop, when I took my receipt out of my purse, where it's been, to make sure I have it, when I read my receipt. (see photo below). I freaked out! Yes, I'm blocks away, and I'm freaking out, that they won't take it back. 20% RESTOCKING FEE? No return on jewelry and guns (I can understand guns, but jewelry?) I am not a crook, I'm an honest citizen, a previous customer, who gave them a good review, the first time. I decided to go back home and think about what else I could do! They didn't tell me any of THAT! They were busy! I opened a Credit Card Dispute on the phone, that evening. I also try to sell one of the pendants, to a friend of mine who like religious stuff, maybe, I can try to dispute the other pendant. After much talking, she decided to buy it for her daughter's graduation. I told her: I'll throw in the box and put a bow on it. I also decided, to keep the other pendant, that didn't fit my original chain, for a gift to my granddaughter's graduation (hopefully she won't see my review, and add a more expensive gold chain from my collection). I closed the dispute! LESSON LEARNED HERE: Make sure you understand the store's policy, before you take out your wallet. I could have been in a worst situation, I am glad, I found other solutions. For other people, not so lucky, you've been warned!

    Guitar Center - musicalinstrumentsandteachers - Updated May 2026

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