Had to write a review with Dr Niver, WOW!!! I have been to…read moreso many consultations looking for the right person to restore my mouth. This has been a long journey. When I arrived to his office the energy was awesome, and his staff is welcoming and inviting which is very important to me. God sent me here. I knew the minute Dr Niver arrived in the room and sat down next to me I knew he's the one. A man with self integrity (A REQUIREMENT FOR ME) and full of wisdom and knowledge. I am so excited to take this journey with you Dr Niver.

I have a lot of dental anxiety from years of orthodontic work and painful dental experiences, so…read morefinding the right hygienist really matters to me. For years, Beth was my hygienist and a total turning point -- she made cleanings feel calm and manageable instead of stressful. When she left, I was genuinely worried. Lourdes was the first hygienist I saw afterward, and I felt that same immediate sense of relief. At different visits, I saw other hygienists here, and they were all wonderful -- truly, everyone in this office is great. But when I was able to book with Lourdes again, I realized there's just something especially gentle and thoughtful about her that really stands out and reminds me of the care I had with Beth. She anticipates discomfort instead of just reacting to it -- offering chapstick when my lips felt dry, checking in and offering water when my mouth felt dry. These small, caring details make a huge difference when you're anxious in the dental chair. I'm so grateful for her care and highly recommend Lourdes to anyone who feels nervous about dental cleanings.

Excellent experience. I came in with persistent sensitivity and pain in a tooth after a recent…read moredental procedure (from a different dentist), and the Dr. Sadighim took the time to listen carefully, examine the area, and identify the source of the problem. Rather than recommending unnecessary or aggressive treatment, the exposed/sensitive dentin was treated and filled conservatively. I really appreciated how thorough, attentive, and professional Dr. Sadighim was throughout the entire visit. Everything was clearly explained, my concerns were taken seriously, and I felt very "comfortable" with the treatment plan. It's refreshing to find a dentist who focuses on solving the actual problem while preserving as much of the natural tooth as possible. So much so that I've already booked for my next procedure/cleaning/check up. Highly recommend!!!

I needed to see a dentist for an emergency situation: extraction of a molar and wisdom tooth. After…read morea friend of mine referred me to Riverside Dental in Sherman Oaks, and to Dr. Ruben Soleymani, I called his office to make an appointment. Understanding that this was an emergency situation, his office manager, Katy, was sympathetic and was able to squeeze me in on short notice. Dr. Soleymani was kind, knowledgeable, and extracted both teeth and did a bone graft in such a painless manner, I didn't even know the first tooth had yet been pulled until he showed it to me. He advised me of a sensible dental plan to adhere to for the results that make my wallet happy, and smile big. I look forward to working with Dr. Ruben, and his dental assistant, Yvonne (who was fantastic and reassuring the whole time) for all my future dental needs. I cannot recommend him enough!

AWFUL. My dentist recently retired so when I suddenly developed a toothache I went to Dr. Levy…read morebecause he was in my area. The staff reassured me that the x-rays would not be more than $40 (because I had just had x-rays with my other dentist and wasn't inclined to pay for a new set). Before I even walked to my car I had a text demanding $95. My insurance EOB stated that I owed $0 for the appointment so now they are insisting the $95 is for the x-rays. Umm, no at a maximum I was told I'd pay $40. Then Dr. Levy told me I needed to see the endodontist in his office. I was VERY careful. I spoke with his staff (with him standing right there), and confirmed that it would be covered as a co-pay only with my insurance. They said it would be so I went to this completely unhelpful endodontist who looked in my mouth for a few minutes and basically shrugged and said she didn't know why I had a toothache. For this privilege I was billed $238. ALMOST $350 IN BILLS FOR NO TREATMENT, DIAGNOSIS OR ADVICE. And those bills are counter to what they told me. I should have recorded the conversations - oh wait, that would be illegal, but I guess lying about billing practices isn't. They have been horrible to deal with. I will be filing a formal complaint, fighting the bill, and will never go back. I feel completely ripped off and scammed.

(only because zero isn't an option)…read more Dr. Alan Levy and his hygienists are excellent -- skilled, professional, genuinely great at what they do. Which makes it infuriating that the front desk is the reason why they've permanently lost my business. I was a loyal patient here for years. Spotless billing history, never a problem. Then one Friday I got caught in the 405 traffic that anyone in LA knows is a coin flip, called ahead to say I was running late, and as I was parking right outside their door -- 20 minutes late -- they cancelled my appointment. No offer to wait for the next opening. No attempt to rebook. No flexibility whatsoever. Just a cancellation, followed by a bill for an appointment that never happened. Then it got worse. I called three times -- calmly, reasonably -- to ask them to drop the charge for a service I never received. Three times I got the same cold, dismissive answer: lateness is billable, read the fine print. Years of loyalty meant nothing. No goodwill, no judgment, no interest in keeping a long-term patient over a single traffic jam. Just a hand out, demanding money for an empty chair. That's the whole relationship to them: not a patient, a line item. So they've lost my business -- permanently -- and I'll be telling everyone I know to think twice before handing this office their trust or their money. The dentistry is good. But you have to get past a front desk that will bill you for nothing, lecture you for asking, and treat years of loyalty like it never happened. Not worth it. Go somewhere that remembers you're a person. What a shame, all for $145. Good thing this town has thousands of other choices who provide equivalent care with exceptional service.

Dr. Fotovat gave me the best cleaning of my 83 years. He was careful, thorough, and 100%…read moreprofessional.

At the beginning of the year, I decided to use a dentist through my insurance, and unfortunately,…read morethe experience was rushed and disappointing. My cleaning felt incomplete, I left feeling frustrated, and I felt like my concerns weren't being heard or respected. That experience reminded me just how much I value a dentist who takes the time to provide thorough care and treats patients with respect. I went back to my previous dentist, and the difference was incredible. The service was excellent, the treatment was thorough, and most importantly, I felt genuinely respected and cared for. I never felt pressured or like I was being "hustled" into unnecessary treatment. Everything was explained, and I felt confident that my best interests were the priority. After having both experiences, my decision is easy: I'm never leaving this dental office again! It feels great to have a dentist I can trust and feel comfortable with. Highly recommended! And everyone is just so sweet!! -Toolbox

First time here at apex dental , I came in today for a consultation for my tooth & first thing…read moreJovanna was very attentive , caring & helpful! She made my check in & check out process simple/smooth. Unlike other dental offices I've been to she actually cares & it shows ! Thank you Jovanna !

I had my root canal last Tuesday because I was referred here by my dentist. The office was clean,…read morenice and well maintained. However even the receptionist was not very accommodating or welcoming. First off they asked for insurance ofcourse and I provided them. No greetings no nothing. Next Dr Michael Goren and the dental assistant which were not also very welcoming. I felt like I am but another body they can work on provided I can pay. I asked them nicely if after the consultation my root canal can be done that day because I was in pain. Dr Goren said " They will check it infront and let me know". The lady whose infront who doesnt even look at me went to check my insurance information and how much is my copay. I paid my copay and root canal was done. As soon as the root canal is done. The dental assistant didn't even give any information if everything is done already. I had to ask him. Dr Goren was able to explain my post root canal care however he wasn't even very nice either. He escorted me to the receptionist to make sure I did pay my dues before they let me out. They had to triple check if im all clear to go. I understand they have a business to run however I hope they make their patients experience somehow tolerable since everyone who comes through that door are in pain.

Dr. Julian Zhitnitsky and the team are amazing! Professional, caring, and make every visit…read morecomfortable. Highly recommend!

Julian Zhitnitsky, D.D.S is an amazing dentist! Painless,…read moreprofessional, very kind, knowledgeable dentist with a great team! The office staff speaks English, Spanish, Russian and Farsi. Complimentary valet parking in Encino!!! It's a 5 star dental office! Thank you!

Although their reviews are terrible, they seemed slightly less terrible than some others on my…read moreinsurance list so I decided to change my provider to them. I am reviewing them at 1 star because I can't even make an appointment. I've been trying to schedule an appointment for several months and am at a loss. They canceled on me twice, act completely confused over the phone, and won't let me do a cleaning and an exam on the same day. I can't figure out what their reasoning is. They have zero compassion and understanding and everyone who works the phones gives you a different story. Finding a good and honest dentist who takes HMO insurance seems to be an impossibility.

Terrible service, took 2 hours and 45 minutes for routine cleaning because of the waiting and then…read morethey told me I needed all this work that was unnecessary.

I've been coming to Dr. Sands for a few years now. They have always been friendly, professional,…read moreand detail oriented. I've always appreciated their automated appointment reminder systems. I love that everyone recognizes and says hey when I visit, and I can't even begin to describe how well they handled Covid precautions making me feel safe to visit even throughout the pandemic. Since I've love coming to this place for years, I decided to trust them to straighten my teeth. It's something I've always wanted and I couldn't be happier with the work of Dr. Sands. The process was a breeze from start to finish. I attached the before and after photos. What a difference! So happy I chose to book a cleaning appointment here years ago. There's so many dental offices in the Valley, but few are as good as Dr. Sands and her team.

I would normally just walk away from an unpleasant, high-strung experience. Humans are complex…read morecreatures. What I champion in a world of polarity, control and reactivity, is more communication and receptivity, which may have been lacking on this day at this office and with Dr. Sands. I too take accountability for any miscommunication. Upon arriving I quickly gave the latest information to the hygienist (she did my cleaning last time). I informed her that I sometimes take the prophylaxis but that I did not have it at this time. I briefly explained that I just returned from a long journey out of the country and that my insurance had changed and that I have just secured an appointment with a new Dr. to get a script. With a newer diagnosis of LAFB, I was unsure if it was a big deal or not to forgo the prophylaxis. I thought that the DDS could give me a script for it (because you can take it within two hours) but was informed otherwise at the front desk. It was my choice and responsibility to medicate or not. She left the room for a long bit and then returned to continue with the cleaning. There was no discussion on the prophylaxis. I let it go. I'd done it without before. She then said that she needed to take 6 new x-rays. I said that I would sign off on that because I was planning on doing my onlay in the next few months and didn't want to do the x-rays twice. I have never followed the prescribed x-ray protocol and only did it when necessary. She then disappeared. After about 10 long minutes, Dr. Sands came in and introduced herself. She then asked what my fear was around x-rays. I shared with her that it was not a fear but that I did not want to do unnecessary and extra procedures and then do it again in the next couple of months before my onlay. I wanted to focus on the one tooth and upcoming procedure . As most DDS's, she gave me the usual lecture on x-rays, protocols and legalities. I am aware. I get it. I have signed off before. We were focusing on one tooth. I just wanted consideration around the scenario of the big picture and upcoming procedure. She then said it was now too late to do the cleaning and that I would have to come back. But that we could not rebook until they took all six x-rays and did the exam. Breath. Was she really going to give me an ultimatum? At this point, I just wanted to move on. It was a cleaning. I wanted to move on and book my onlay. So I trusted and relented. I was glad to have Dr. Sands do the exam as it was her practice. The hygienist was now going to take the six new X-rays. Two in the front, which wasn't even in question or a problem. Protocol. While I applaud Doctors and Nurses, I feel that the medical establishment is often over stepping. I have experienced and seen plenty. I require my boundaries, rights and sensibilities to be honored and respected where reasonable. The hygienist took the first x-ray rather quickly, and then the second. I could not see her face as she had a mask on the whole time, but I could feel her nervousness. As she pulled out the second X-ray, I took a breath and said, please, just do it right the first time. Well, as I was saying this the second x-ray came up on the screen distorted. Bad timing. Another breath. I said, the same thing happened with my mammogram. I at no time was upset or disrespectful. I was calm, only disappointed. She ran out of the room, triggered. I could hear her asking if someone else could take the x-ray because there was an overlay. I heard Dr. Sands asked if there was an overlay on my teeth. No. A few minutes later Dr. Sands comes into the room and tells me to leave her practice as I don't want to abide by her protocols and that I was "mean" to her hygienist and upset her. Wow. She goes to grab my purse and says that she will walk me to the door! I am surprised by this reactivity. I am calm and watching the whole scenario. I tell her that there is no need for her to walk me to door. I take my things and tell the hygienist that I'm sorry that she got nervous. I leave. What a fiasco. The times before when I had my cleaning, Dr Sands was not in the office. The hygienist felt calm and confident. The energy was completely different this time. It's great that Dr Sands is protective of her employees. It's great that she holds a high bar to her ideals. It's also unfortunate that her reactivity was way over the mark on that day. That she read the room wrong, and that she read me wrong. "Mean" is not something I have ever been described as. Honestly, if anyone deserves an apology, it would be to me. I felt unheard, unaccommodated, condescended to and well, scapegoated. As a woman close to my pier group I would consider more from Dr. Sands. I would hope that she would consider her part in handling this and take accountability for this human foible. No defenses needed, but an acknowledgment and fair response would be up to par.