My Fiancé and I worked with Mark for the purchase of our first home! Mark was knowledgeable, he…read morehappily and quickly answered all of our questions, and went above and beyond to ensure we got the best case scenario. I would recommend his services to anyone!

Oxbow helped my finance my first home in 2006. The experience was fantastic. I've since used them…read moretwo more times and each time I'm always glad that I did. They know exactly what they're doing. They are extremely friendly. I can call and talk to someone anytime. They are always happy to help. Their knowledge of the business is extensive. And they are very good at what they do. I'd absolutely recommend them to anyone.

Vance and Yvette were great to work with. Very knowledgeable and were able to get me a refi loan…read morethat was 0.5% less than my current lender would do. Vance worked with me throughout the entire process and I couldn't be happier with the savings. I will definitely be reaching out to him for any mortgage needs in the future!

Vance and his team provided excellent service and great rates…read more We closed in 15 days with low fees and a rate .75% lower than competitors. He always had our best interest in mind. I wouldn't hesitate to work with him again.

Recently closed a second home in WA. I contacted this company after reading positive comments at…read moreyelp. From the beginning till closing, Matt guided me closely. Even though I lived in CA, I felt comfortable and confident with his help. You won't be disappointed!

Brenda Leech in the Tacoma office was very responsive, knowledgeable, and helpful. Brenda, Katie…read moreJevas, and the Academy Mortgage team made the loan process go smoothly and more quickly than they would have with my credit union.

I usually avoid this particular location. Some tellers are nice others always seem to be annoyed…read moreand not very pleasant that you're a customer. I went to get a cashiers check yesterday afternoon. Rarely do I need one, I asked the teller (a male Caucasian) to add information on the memo area, and he would not comply, only allowing me to put my apartment #. Very snotty attitude as if I was ignorant for asking such detail. The transaction world as it is today is scary enough with all the scams, I wanted what I wanted and his power of authority was rude and not his best service.

I have been banking with this credit union for 15+ years. They have always taken extremely great…read morecare of me.

I just completed a refinance with Kristin Sundahl and she was a fantastic help! Kristin and her…read moreteam did all the work, kept me informed and made this a really easy, pleasant experience! I would seriously recommend her services to anyone!

Samantha has been an incredible mortgage advisor to many of my clients and for my own personal home…read morepurchases. I'm a real estate broker and home owner. She has recently helped me purchase a second home and also maintain my mortgage on my primary property. My clients absolutely enjoy working with her. Samantha is sharp, helpful, professional, and thinks outside the box to effectively serve her clients. I will always refer her as my preferred lender! She's fantastic.

I've refinanced my mortgage a couple of times in the last 20 years since I bought this house, so I…read morethought I understood how long it would take, and what I was letting myself in for in time, energy and hassle. Boy was I wrong. Refinancing through Julie Swenson was fast and easy, and had so much less hassle than any prior mortgage. Really, it's hard to even express just how much easier it was. Thanks Julie! You've made a customer for life.

Julie Swenson originated my loan 5 years ago and I always reach out to her for mortgage advice…read more She is honest and will let you know the pros and cons of any financial decisions.

I have known Thad for years, and his character is impeccable. He is the kind of guy you want in…read moreyour corner when you are going through a big life change. So when my husband and I found ourselves in an unconventional financial situation recently, I knew that Thad was our guy. I reached out for support on a complex loan journey, and he 100% delivered. Thad was professional and timely, and made an uncertain journey feel grounded and within reach. His support ultimately helped us get over the finish line and into the house of our dreams! Thank you, Thad! Your friendship and professional support are deeply appreciated.

I never made it to the branch. I signed up online and waited over a week for my initial deposit to…read morego through. I made a mobile deposit on April 3 for $500.00. However, the deposit is on hold until April 13. Who does that? I understand the need to hold a deposit, but 10 days? The check cleared the other bank (MY other bank) on the same day. My money is in limbo. I tried using the debit card today and was denied as incorrect PIN. I created the PIN. I know the PIN. Online banking says I cannot change my PIN because I just updated my phone number. I did not update my phone number. I have had nothing but trouble from the start. I was looking for a local brick and mortar bank. I guess I'm still looking. If my check ever clears I'm closing the account.

I love this branch. I recently opened a new business account and my experience is been amazing. I…read morejust wanted to do a International money transfer and it only took 5 minutes. That blow my mind. This usually takes me almost an hour at other banks. So I'm so glad I switched to US bank. The staff is very friendly and accommodating.