I thought I would never end up buying a house...so when I found my dream home just randomly driving…read moreby one day, I realized I didn't have any knowledge of how the process work. While my parents introduced me to a family friend who was a real estate agent, I had no idea how to go about finding a loan officer! After digging through Yelp/Google, I stumbled upon Meridox Mortgage that had stellar reviews and took a chance. I called Meridox and was put in touch with Trung Tran. I let him know that I didn't have any knowledge of how the house-buying process works, but he was incredibly supportive and assured me he would walk me through every step. Shortly after we finished talking on the phone, he sent me a list of items to provide for the pre-approval letter. Trung's turnaround was quick. I sent him my information in the evening and got the letter the next morning. My real estate agent used this letter to draft the offer...it was accepted! After my offer was accepted, the rest of the process was somewhat nebulous, but my real estate agent worked closely with Trung to help me through. Trung was with me every step of the way. He patiently explained how my monthly mortgage payment and closing costs were calculated and even helped me negotiate a home insurance offer. He even kept a close eye on the market and advised me when I should lock in the rate. I thought home buying would be more stressful, but it wasn't as bad as I thought because Trung made every step clear and was very on top of deadlines. From pre-approval to loan closing, it took just one month! Thank you Trung for being so diligent and patient in helping me secure my dream home! Trung was also very proactive in reaching out to me a few months later when interest rates dropped by about 1%. I had the honor of working with Trung again for my refinance, and it was also efficient and painless! I recommended Trung to my coworker recently when she was looking to buy a condo. Highly recommended to anyone who is in a market for a house to look into Meridox!! Thanks again for your hard work, Trung!!!

I cannot recommend them enough. Linh is an amazing service provider, and she will meet you at your…read morelevel. A little background: I did 2 house purchases, and 1 house sale by myself without a realtor before engaging Meridox. I didn't need handholding, because I was not a first-time buyer. I wanted an advisor who can give me an honest opinion as to pricing, knows the neighborhoods, and can negotiate with the seller's agent. Linh was so on top of things. She understood that I was busy and scheduled multiple showings for me on weekends. She mapped out our route, so we can be efficient with time. She never asked me to consider any property that was outside my price range or not what I was looking for. I was able to knock out many home viewings with her, and we put in a couple of offers. I saw a house that fell out of escrow. I messaged her, and she was immediately on it. She showed me the house, called the seller's agent, and basically convinced the seller to take my offer that was a tad below listing that either that same day or the next. (OC is a hot market, so this was an incredible deal! My other offers all sold above listing.) She was incredibly responsive, super sharp, and very easy to work with. I used Meridox as my mortgage broker as well and used them again to refinance a year later. Very seamless and easy transaction. Forget all the agents who claim to "treat you like family." Choose Meridox: the true professionals.

Wow...I came to send this review because I had some serious issues to resolve and Kyle a supervisor…read morein customer service was truly admirable and came to the table to go out of his way to help me out when he truly didn't have to. I am sorry to see the reviews in such a bad place with ratings. My guess is that maybe the customers don't truly understand what FCI's purpose and model is. I just want to say thank you to customer service today from the first representative to getting Kyle the manager on the phone. I greatly appreciate you all for your help. Thank you. Joseph C

I do not understand all the negative reviews. Maybe they are coming from delinquent debtors who do…read morenot like the collection efforts of the FCI staff. I am a lender. FCI has given me excellent service. They have always answered my questions and have followed up with me in a timely manner. When my debtor became delinquent, FCI handled it in a professional matter

Are you just coming across Paul for the first time ? Then I would say you are in amazing hands…read more Paul is straight forward and shows you everything up front so you know what you are looking at. This is the 3rd I think time I have used Paul we were able to close in two weeks ! That is a turn around you just don't see. When gathering documents and any items needed to purchase a house he is on it to make sure you gather everything needed and whatever the underwriting needs. Thank you Paul again I know I'll use you in the future. The Wise Family.

Paul helped us close on our first house in just 2 weeks. His guidance, responsiveness, and…read moreattention to detail made a stressful process feel smooth and manageable. We found Paul after submitting a request online for mortgage quotes from several brokers. It was a Sunday night so we didn't expect any responses until Monday morning, but Paul replied immediately to our inquiry. He remained responsive and prompt the entire time we worked with him. When you're making offers on houses and especially when you're looking to close on a home, you want a loan officer who works fast and is readily available like Paul. We actually vetted several other mortgage brokers before finding Paul, but did not feel that they were forthcoming or transparent. When you're looking for someone to help you get the best deal on a loan and potentially save you thousands of dollars, you want to feel that you can trust them to have your financial interests in mind. Paul was honest about rates, costs, and what we qualified for. He guided us on our best options while also never being pushy - all while also helping us get a better rate and lower closing costs than competitors. From the early rate discussions to the final steps of funding, Paul was always on top of everything and made sure we understood what to expect at each stage. We especially appreciated how patient he was with our questions and how proactive he was in helping us meet every deadline. We've been recommending him to friends and family and will happily work with him again when it's time to refinance.

I was a first-time home buyer and found Josh after doing some research on highly-rated loan…read moreofficers. Although I had initially called Josh with the intention of applying for a loan, I felt so comfortable and confident with his work that I ended up choosing him as my realtor as well - this turned out to be a really, really great decision! Josh and his brother Anthony were with me every step of the way. Being new to the process, I had several questions that were always answered very promptly. Josh was honest, hard-working, and incredibly friendly and sincere during this whole process. Due to the crazy housing market, the house that we were interested had several offers on it. With Josh's real estate savviness and knowledge, our offer was chosen. We were ecstatic! The rest of the process went extremely smoothly. The entire home buying journey was so much less stressful because of the support I received from Josh and Anthony. We moved in late November 2020, but even when I contacted them after, they were ALWAYS there for me. I have no hesitation in saying that if I called them up today with a question, they would give me the great same service I received from them several months back. Thank you Josh!!!

I was lucky enough to discover Josh on yelp! We started our loan with a different lender, 6 days…read moreinto escrow she advised me that there was no way she can do my loan. I was very desperate to find someone to get the loan done and multiple Loan officers said there was no way. When all hope was lost, Josh came to my rescue! He made the impossible possible. Josh is absolutely Amazing, Professional, fast responsive, efficient and savvy. He made the experience as painless and worry-free as possible, he kept us calm and never lost faith in the process. He won't beat around the bush and he won't string you along false hope. He doesn't try he gets things DONE! So here's where he went from AMAZING to OUTSTANDING, Josh closed a week earlier than our original date! In the middle of a global pandemic. In addition, he was able to get me a great rate. I can not thank him enough for his hard work and making the process smooth and stress free. We are truly grateful for everything you did! You can rely on Josh 100% and would recommend him to anyone. Can't wait to work again in the future!

Bryan and BettyJean at Home Lending Solution were so helpful during our home buying process. As new…read morehome owners we decided to chose HLS because Bryan was very informative and knowledgeable. He went out of his way to make sure we got the home we wanted. It truly showed how much he cares for his clients! BettyJean his loan processor was quick and determined to make sure we met and submitted all the required documents in a timely manner. The process of home buying is stressful but Bryan and BettyJean explained thoroughly each step and answered all our questions. I felt like we asked a million questions, due to my insecurity, I felt embarrassed asking them more questions; but Bryan and BettyJean always welcomed more questions with a friendly and kind demeanor. They're truly a great team and make the home buying process much simpler. I highly recommend them for loans and helping you through the home buying process.

My fiancé and I were looking for our first house and we were recommended to Bryan by a family…read moremember. My family argues about who found Bryan first saying he was "my guy" and now that we have gone through the loan process for our house, I can see why. He is probably the quickest responder you'll ever come across. We had so many questions and he was always very personable and cared about the level of detail he was providing to us since we were so new to the process. I highly highly recommend Bryan for all your home loan needs.

I bought my first home last August. The Realtor I was originally working with referred me to…read moreWindsor Capital, specifically to the lender named Jun. I called Jun on a Saturday morning back in July and even though we had never met, and it was a Saturday, he was incredibly helpful and friendly. I ended up working with Jun for the purchase of my home. He was very flexible and accommodating to the times I was able to meet with him. Since this was my first time buying and I had no clue what I was doing, he really took the time to explain everything to me in depth and sort of "dumb it down" so that I understood what was going on. He did his best to get me the lowest interest rate, and the transaction was very smooth. After moving into my home and living there for a few months, Jun contacted me again to let me know the rates had dropped and that I could refinance. The refi process took a bit longer than the original purchase of the home, but I was in no hurry. Just last week when he was wrapping everything up, he called me again to let me know the interest rates dropped again, and that he was going to try to renegotiate the loan to get me a better deal. He was able to do that, and just this morning I met with him to sign the refi paperwork, and my payments have now dropped considerably. I have already referred a few friends to Jun for their home buying needs, but I just wanted to put the word out there that I think Jun and Windsor Capital are awesome!