As a Mortgage Lender in the East TX area I could not have asked for a better referral partner than…read moreCollin Phaup and his team at the Phaup Agency! Collin, Jess, & Sebastian go above and beyond not only for us but for each and every one of our clients! They are the best in service and premium! There is no other agency that compares to these guys!!

The person l spoke with was very knowledgeable and gave me information l was glad to receive. Thank…read moreyou for your help!

Switched and saved with Guardian Insurance and Investments. I would definitely recommend this…read moreplace. Quick responses and great coverage. 10/10!

From the owner: Neighbors Insurance Agency, based in Tyler, Texas, offers a full suite of insurance solutions…read moredesigned to protect individuals, families, and businesses across East Texas. Specializing in home, auto, commercial, and life insurance, we ensure clients receive coverage tailored to their unique needs and budgets. Our home insurance policies safeguard your property and belongings against fire, theft, and natural disasters, so you can feel secure. Auto insurance options provide comprehensive protection with liability, collision, and more, plus coverage for motorcycles, RVs, and boats to fit any lifestyle. For business owners, our commercial insurance solutions cover general liability, property, and workers' compensation, helping protect your assets, employees, and operations. Our life insurance plans, including term and whole life, help ensure your family’s financial future is secure. As an independent agency, we partner with leading carriers to offer high-quality coverage at competitive rates. Neighbors Insurance Agency proudly serves Tyler and East Texas with a commitment to excellent service and local expertise. Contact us to find the perfect coverage.

Great insurance agency in tyler, tx!…read more I been shopping around Tyler for auto insurance. Found them, and Mr. ROBERT there was very professional and helpful. Gave me a match policy with my old insurance but way better deal. Best part is, weeks later, when I have an issue Called ROBERT and he actually take time to help me out. GREAT SERVICE!

DON'T USE THEM!!! They are shady and Crooked. they will pull money from your account without your…read moreknowledge and then tell you that they sent a letter. Half of the time I have to have them email me an insurance card because they can't seem to be able to do it on their own. SAVE YOUR MONEY AND GO SOMEWHERE ELSE!!!!!

We had Farmers Insurance and then switched back to Allstate. We ended up having to file a claim for…read morehail damage but that hail damage occurred while we had Farmers Insurance. So because of that we had to file a claim with Farmers. Once the claim it had been filed, we got a phone call from Farmers Insurance stating that we owed them money from the the policy we had. Now mind you, once we canceled that policy, they reimbursed US money for that policy. During that phone call we were told that unfortunately, the insurance adjuster who wrote the policy on our house, or rather sent it to underwriting, said our policy stated the roof was original to the house. And that we owed $489.12 in additional premium because in fact the roof had been replaced in 2011. We spoke to our current Insurance person and he said in actuality they would owe you money because it would not cost more to ensure a roof from 1973. But that's neither here nor there simply because Farmer's Insurance made a BIG mistake. They wrote in the policy that our roof was from 1973 rather than from 2011. That should not fall on us. We called our agent here in Tyler, her name is Amanda Sanchez. She's the one that is supposed to be our advocate and look out for us right?. When we called her and told her what happened her response was "that adjuster is no longer here and I'm not going to take the hit for that." We have filed a complaint with Farmers Insurance against Amanda, we have talked to Farmers Insurance who says there's no one above whoever we talked to in customer service dept that can do anything about it but they would try to have someone reach out. They were supposed to have someone email me, but I mever got anything. And we've also filed a formal complaint with the Texas Department of Insurance, which also say there's nothing they can do about it. Yesterday, we received a collection letter because Farmers turned this over to collections. His credit score is somewhere around 850 and mine is an 891. We've worked our butts off for these credit scores. But Farmers Insuranve is WRONG and it feels like retaliation because we filed a claim with them. I know it's only less than $500 but it's still wrong and we refuse to pay it because we don't owe that money. I guess it'll sit on our credit for the next 7 years and will take the hit for it just out of pure principle. I hope that you never ever ever trust Amanda Sanchez in Tyler Texas to do anything for your insurance needs and I hope that if you have Farmers Insurance with her, you find someone else to change it to before this happens to you. SHAME ON YOU FARMERS INSURANCE AND AMANDA SANCHEZ!!!! TAKE THAT OUT OF COLLECTIONS!!! IT WAS YOUR MISTAKE AND YOU SHOULD PAY FOR IT!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Tyler, TX area since 2015, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Insurance is not as exciting as tasty food or nice clothes, but nonetheless a necessary…read morerequirement. Mike and his office staff go above and beyond for their clients and friends. No matter what, quotes or claims, they are always quick and responsive and helping you get the most benefit and coverage. Give them a chance and you will see for yourself.

Where to start.... I signed up with Munn when I moved to Texas ~5 years ago based on a…read morerecommendation from my Realtor at the time. During this time, my phone calls were NEVER, EVER returned. I had to chase down his office EVERY TIME! When I needed something done, it NEVER was. For example: I paid off my car and called to get the lienholder removed. I was told "No problem". About 5 months later, I had to get my hatch window replaced. After looking at my policy, the lienholder WAS STILL THERE! If, God forbid, the car was totaled, the lienholder would have gotten a check and I would have been in a real jam trying to get that money back. Just a sample of the gross incompetence of this office. Each time I contacted his office, I was given groveling apologies and that Mike would call me personally. HE NEVER DID! I have seen a lot of "5 Star Reviews". How?? Surely I'm not the only one who has gone through this. I finally got around to transferring my policies to another agent. Good f---ing riddance.

I have been with Geico for many years and thought I was getting the best deal. I was always under…read morethe impression State Farm Insurance cost to much, until I called and spoke with a new guy by the name of Donnie Marvels. This guy has a great personality and knows ho to treat people. Not only did I bring my cars over to Mike Munn, but I also brought my home over to Mike Munn State Farm. I would recommend anyone to call his office and speak with Donnie, you will save money and he will make you smile. He also helped me with the Drive Safe and Save app. I can now view and pay my bill online. Also, its so nice to have my ID cards right on my phone. James

Noah started out great but his follow-up sucked. He has wonderful people skills. I called back to…read morethe office and he never called me back. I emailed him and he was going to call me then he was going to call me then he disappeared. I just needed some more info so I could make a decision. Went with another State Farm agency in Tyler for car, auto, umbrella. Also looking at life insurance now. Maybe the office does not have enough staff to handle the volume of customers.