I was with another Property Management Company of Which the State of Arizona shut down. I started…read morecontacting other property management companies in Tucson. New Concept was the one willing to go the extra mile without dinging me for every little thing. That is why I chose them. It has only been a few weeks but they have all my investments back under control. FYI, the previous company was charging me for work that was either never done, or poorly done. So if you are looking for a new company, you may want to give these people a chance.

We worked with this company for around 5 years, signing and most of questions about issues were…read moreover the phone with them, and it was ok, not great, then communication was thru text or emails, always unavailable to answer the phone or return calls, until recently, that a problem in our rental occurred, what they did it was very unprofessional, not answering concerns, not being truthful, telling prospect tenants in a disrespectful manner that the house was not going to be available for rent for several months, the property manager was more professional than the owners. House inspections didn't happen as expected, they only returned a third or the deposit even we knew that the expenses for damage was more. We decided to end our contract with this company. Ali A.

My time as a tenant was better than previous management companies. TPE has great staff and a very…read moreprofessional and great to work with. i had great experience with the maintenance department Phil and Rob took care of the maintenance requests quickly and professionally. I would highly recommend TPE to anyone looking to rent and wanting to work with a great company.

Marni Allen is nothing short of astounding. She recently sold three properties for me in what is…read moreNOT a seller's market. A few specifics- 1) She's diligent. She just WORKS. All I had to do was kind of let her loose. 2) She makes it EASY. A couple of my places needed some painting and make ready. She just handled it all! She dogs down any information needed. She even visited the City for info on my behalf. 3) She is a GREAT COMMUNICATOR! THIS is where other realtors failed me. One guy even blamed me (when I fired him) for making his job hard-- but he'd never communicated this to me along the way. Marni tells you what you need to do to reach your goal. But she's not pushy and she'll work with you. 4) She's responsive-- usually within minutes. This works really well for me. When some issue or question is in front of me I'd much rather get it DONE than have to keep checking messages and emails or worse forgetting it altogether. 5) She has a deep network. She knows various vendors with good prices. She also doesn't hesitate to ask colleagues for their perspective. 6) She's fun. I could live without this for sure-- but why not ENJOY the process. We spoke very frankly and had some laughs along the way. All in the service of getting results. Real estate transactions are too important to leave with a lesser partner. Go with the best. Thank you Marni!

As a renter (2 years) I found Acacia partners to be responsive and reliable. Lori was our manager…read moreand she never failed to answer us. When there were problems, they were taken care of immediately. Can't say enough good things about them.

If I can rate this establishment with zero stars I would. My fiancé had rented through this…read moreestablishment only to be greeted with a whole bunch of problems we had even paid for me to get on the lease and was never put on the lease. One of the employee employees couldn't even prove who she said that she was because of the fact that she thought she was better than everybody and the service just outright, ignorant, petty and childish. They don't value their customers at all. They don't value their tenants. They don't value anything they value themselves and actually their main headquarters for this establishment is not even in Tucson. It's all the way in Texas look up who you really renting from and do your research first before even considering filling out a lease with these people they'll get you kicked out of your own house for any reason that they think it's necessary. It's not OK and it's not all right.

This company understands owner concerns and screens tenant issues. Owners are treated with respect…read moreand the company understands the owners wishes. Issues are handled promptly and accurately to keep both owners and tenants happy. I have employed other local management companies and Elite Property Management is by far the best value. I trust them with all my properties and I think you should also. They employ the best people who are easy to work with.

This company is what everyone thinks of with bad realty companies. Would not trust this business…read more They don't know how to handle business properly nor communicate they will go days without responding. Bad for Tucson renters

I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to…read moremanage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants!

I've lived in a house managed by Genesis for seven years now…read more The two times that I've had issues with appliances, not working Genesis has failed to handle the situation with any sense of urgency. I sent a message on July 20 about my Oven not working and did not get a message back until September 1 As far as customer service goes, this is a complete fail on their part. I would not suggest this company to take care of your property.

I have had some a great experience renting from Werth Realty. I am a junior at the University of…read moreArizona and have been renting from here for a couple years now and have been pleased with every minute of it. I have had the pleasure of working with Brittany, she is always sure to take care of any of my concerns and issues that i have had while living in my apartment. She is always very courteous and does her best to make sure any work is done in a timely fashion. i really recommend Werth realty to everybody, just because they are so helpful, kind, and really try to help.

Brittany has been absolutely fantastic. Dealing with this process, which is never enjoyable, has…read morebeen made much more manageable by her. I've encountered numerous rental agencies that treat you more like a source of money rather than an individual. The office atmosphere was pleasantly relaxed and...

Everyone working for Tucson Realty and Trust was professional and considerate of my requests. I got…read moremy full deposit back upon leaving and the property I lived at was well maintained. I've rented with three different renters in Tucson, and this is the only one I haven't had problems with.

TRT started managing my rental property in 2018 when Marcy Kline was President and it was a…read morewonderful experience. Marcy was a stellar communicator and went above and beyond. Unfortunately, when she moved on from TRT to Taylor Street, my experience as a client quickly declined and shifted to the other end of the spectrum. It's been a poor experience since then. My management agreement expired earlier this year, however TRT charged me a cancellation fee for the agreement expiring. I do not have high hopes that TRT will fulfill their remaining duties outlined in the agreement given that there's confusion with the English language and what the words "expired" and "cancelled" mean. I'll be sure to update again after I'm completely finished with TRT.