Needed extra storage about 10 yrs ago and found American Self Serv run by an Army retiree and his wife. Great people. Never had any problems or heard of any. About 5 yrs ago needed more space and got another smaller unit.
About 2 1/2 years ago it was bought out and the couple moved on. Rates go up 25% to 35%. Stayed anyway since it was hard to find a good storage unit with people you like running it.
In January of 2020 I got a call from the lady manager at American saying my lock had been cut by mistake on the first unit. Went over there and she tried to explain to me 4 days previous a gentleman came in and told her he was going to cut the lock on his unit. Couldn't find his key. She was busy at the time and said sure. He went out and cut the lock and came back in and said he cut the wrong one. He cut mine. Thing is it was 4 days until she called me. Also, she didn't go with him and his unit was not next to mine, it was 2 doors over. Wouldn't have happened that way with previous managers. She showed me on antique computer system although lock was cut door was not opened. It did not appear anything was missing.
On 03/23 I get a call late in the afternoon my lock was missing on the other unit. Told told the guy I would be right over. After opening the door I could see trouble. Looked further and saw some weapons missing.
Went back inside and told manager to call the police. I had not seen the person before. He started searching videos and I started questioning him about the motion detectors and why nothing was detected. He said the person may have walked close to wall. The next day I went over to my unit to straighten things and look around. The motion detector was facing away from where my unit was. Better to see back door to office.
Later talked to manager and we got to talking about hunting. He brings up some photos on his phone and shows me pictures and asks me if I wanted to buy a case of rifle ammunition of one caliber or 6-8 boxes of another? I just got ripped off and he wants to sell me ammo? Plus in earlier conversation he told me he managed storage units in Louisiana in a high crime area where they had 2-3 break-ins a week.
Later I asked if the rates were prorated if I left before the next payment due. I got a short quick 'no'. I was gone by the next payment for sure.
About a month later I was notified the investigation was pretty much over and I could get a police report if I went online to Greeley PD website. While there I saw a link to a 'crime map'. Went to see if mine was there and guess what? Two weeks later they had another break in!
If you doubt me the case number 20G024623. read more
