Took my mom here for simple blood test and lived this location .. so clean and no crowd.. easy in…read moreand out and the phlebotomist was nice

Check in: when I arrived as a "walk-in" no one was in the room. I knew about the kiosk from…read moreprevious reviews. It was pretty straightforward & I had my driver's license and Insurance card readily available. I only waited a few minutes. Phlebotomist: was EXCELLENT! I am a WIMP when it comes to bloodwork. I have small veins that are hard to find, and plenty of bad experiences. Jeanette was gentle & efficient. If she can handle ME, she can handle YOU!!! I hope I can request her if I ever need more bloodwork. When I left, the waiting room was FULL. I felt lucky that I made it before the "rush"

Super fast in and out when you have an appointment and the staff is very nice. Parking can be…read moretricky.

Got blood drawn and they didn't bruise me! Fast and quick. I was in and out within 20 minutes.read more

When you face medical issues it is imperative to have clear, high resolution imaging coupled with…read morethoroughly detailed reports. Every single time I was getting imaging done my physicians were becoming frustrated with vague non specific reports. One specialist suggested that I get my referrals sent here and only here for the reasons mentioned above. Usually within about a week of insurance approving the imaging I get a phone call from scheduling. The facility hours early and late hours that are accommodating to those that work normal working hours. Customer service: I have always been greeted kindly and quickly or asked to please hold while dealing with a phone call or a patient in front of me. I have never waited for an appointment longer than about half an hour. Cleanliness: the facility including restrooms have always been very clean. If ushered to a room to change, the rooms have been clean and so are the back waiting area with the lockers. Providing explanations: It is important in the medical field to provide explanations for testing and imaging especially if they are invasive and involve contrast or an iv of any kind! I have always received very thorough explanations and asked if I understood and had any questions. Imaging: images are typically loaded the same day and reports are usually loaded in a few days. I have never had an issue with adding an extra doctor like my primary on to have the report sent to them also. I have a few doctors that want the images on disk and it takes about fifteen minutes after the appointment for them to do so. Reports:Every report I have received from this imaging center has had extremely detailed info including size, characteristics, noted other items/issues in viewing field, changes of previous imaging done, recommendations, findings, ... Will I return: EVERY SINGLE TIME I CAN AS LONG AS ITS COVERED BY MY INSURANCE!

This place suuuuuccccckkkkkksssss! Sitting here still. It is currently 3:20 pm. My appointment was…read moreat 2:20 pm. This is a reschedule on their part too after they cancelled my original appt due to a call in. I have to drive almost an hour and a half to get here so I have no choice but to continue sitting here waiting. I will never come back here. The front desk ladies are nice though. CONTINUATION: I didn't get called back until after 4 o'clock. Changed into the gown and sat and waited to get my IV. IV in off to the MRI machine. I was handed squished up earplugs while I was already face down so it was difficult to get them in my ears. No headphones with music (I've had several breast mris and was always asked what genre of music would I like - here nothing.) which then makes the MRI super loud. Face down and the face donut didn't even come close to reaching my face. Was not offered a warm blanket or any blanket for that matter and it was freezing in the machine. No instruction on what was to happen or any communication during the procedure. Just not well cared for here.

Had MRI this morning. I am writing in praise of Clarence the…read morephlebotomist... it's often hard to start an IV on me this days...I have super thin skin and veins that twist. Clarence took his time and was great - not a hint of a bruise!

The facility need to do better on managing their patients' appointments and communication…read more Usually medical facilities send a calendar invite for the appointment date with the address and time. Simple thing makes peoples life easier. They sent a mail note to my mailbox instead. Like is it 19th century? WTH. Appointment was scheduled on 8:30AM, I arrived 15minutes ago, and I was told they will be calling me 9:15. Made me wait for almost 1 hr even with the appointment. That's ri

Used my DL to check in and then waited thirty minutes while everyone else is called and I asked…read morethree people for help and they ignored me. Kept calling other people. Literally no one would help me as I tried to ask for help as I sat there for 40 mins. Very unprofessional.

I didn't get the name of the woman who was helping us, but she was so kind, patient, and we had the…read morebest service with her. This was our second interaction at this quest and I've had the best experiences with explanations, details and overall feeling like a sense of no judgment and was genuinely happpy to do her job. That goes a long way because you would think with such repetition it would become boring and the enthusiasm would decrease. However our experience was amazing and would recommend this specific facility of quest for labs.

Dr. Guinto is my pain management doctor and he is terrific! He's genuine, caring, listens, and I…read moretrust him. I give him 5 stars! But is back office staff is awful! Calls are rarely, returned! I had an epidural a couple of weeks ago, and had several unusual symptoms I had never experienced. I put THREE calls into his office regarding 3 unusual symptoms and got one call back handling only one of the symptoms. I called again at night so the medical assistant would call me first thing in the morning, saying I was still concerned about my symtpoms and wanting to see the doctor and NEVER got a call back! The medical assistant is the conduit between the patient and the doctor and his medical assistants is unprofessional and doesn't seem to care for Dr. Guinto's patients. I'm frustrated and disappointed.

Update: I ended up moving forward with a procedure, only to have my follow up appointment canceled…read more They called me on a Saturday and said the doctor wouldn't be there. They rescheduled me for a week after the priorly scheduled appointment. Then they called and left me a voicemail canceling that appointment. I called the office back and they said the next appointment was months out and they'd have 'Zoe' call me. Well I never got rescheduled and never got ahold of anyone. Still no follow up appointment months later. Honestly this place is the WORST office I've ever been to. I give up. You can BET they are calling me to pay my bill though, so that's lovely. Bottom line is they push hundreds of people in and out of this place and money is all they care about. ----------------------------------------------- I saw Dr. Guinto who seemed genuine and listened to my concerns. At my first visit I had to arrive an hour early where I then waited almost two hours to be called back into the room. I then got my MRI. MRI department was wonderful. No complaints there. I had some issues trying to determine why this doctor suddenly said out of network when a week earlier it said he was in network (my insurance ended up solving the issue). The office staff was of ZERO help. They have been so rude when I have called in. Now I'm trying to schedule a follow up appointment, and they are over a month and a half out AND do not care about working around your schedule. As much as I appreciated Dr. Guinto, I'm going to try to find another doctor and go here as an absolute last resort. I have a M-F job and cannot spend 3-4 hours total waiting to be seen by a doctor. It's very difficult to even get the time off for a visit as Is.

This is a great way to get a sleep study done compared to getting one at a facility which can only…read morebe done during certain hours and is more expensive than here. These people give you equipment to take hone so you can sleep I. Your bed when you want to. Generally nice people. Some confusion between phone conversations and in person. Phone person not very informed about procedures. Totally misquoted price. They make you sign a receipt for the equipment that says if you don't return it, you owe them $5400. When I returned my equipment I asked for a receipt and they laughed at me. I asked a second time and ignored me. Then they asked about my insurance and send my results to go to my doctor turned around and left me in the waiting room. Update 3 weeks later: First contact told me cost would be paid 100% by my insurance. After a long conversation, she guaranteed me it wouldn't be a charge to me. At appointment they said it wouldn't be more than $250. They billed over $1,900 and I had to pay almost $350.

From the owner: Sleep tests all done in the comfort of your own home! We…read moredeliver FAST results! 3 days after your completed test and sent to your doctor. We accept all Private Insurances (PPO) and private pay. Sleep testing for DOT done fast!

From my initial call the staff was knowledgeable! They gave me the breakdown right before my open…read moreenrollment. I was able to book within a few weeks after receiving my new insurance. My legs have bad varicose veins because of wonderful genetics:/ The technician was so sweet she made me feel comfortable while she took images of my legs. She was just lovely! After the images Dr. Bautista came in and gave me a breakdown of what we can do to heal my varicose veins. He was very friendly and professional. I can't wait to get started and buy my first pair of shorts!

My wife has been wanting laser hair removal for some time now. After a vast amount I research and a…read morelittle bit of good luck, we came across Dr. Bautista. He's extremely personable and easy to talk to. He made my wife feel very comfortable during the consult and there was never any pressure. She decided to go through with it and she couldn't be happier! Dr. Bautista even calls for follow ups just to make sure we are satisfied with how it all turned out. Now that they offer varicose vein removal as well, I'm thinking of sending my mom to Dr B. She has always wanted to have it done, but hasn't felt comfortable enough to go through with it.

I had an amazing experience at Valley D with my special needs son. The phlebotomist was incredibly…read moreskilled and patient. Just by observing my so , he knew exactly how to make him comfortable. I didn't see any sign of pain during the blood draw-it was quick,smooth and done with expertise. Right after the draw my son was perfectly fine, didn't cry at all and day after, the spot isn't bruised or purple- almost like nothing ever happened. He truly deserves a lot of credit. Kudos to the guy phlebotomist! Highly recommended!!!!

I have to give a huge shoutout to Jose! I'm someone who gets really nervous around needles, but he…read morealways makes the experience so much easier. He's calm, patient, and walks me through every step so I know what to expect. What I appreciate most is how efficient he is -- he gets my blood drawn perfectly on the first try every single time. You can tell he really cares about making people comfortable. If you're someone who's anxious about blood draws, Jose is absolutely the person you want!

I needed an X Ray done but it wasn't available there So I…read morehad to find another place to go to

Front desk person is ok. The medical staff was outstanding! If you're lucky enough to see Chen-Hua…read moreLilly Young FNP. You are very fortunate she was very good helpful and caring. Made me feel comfortable. I had a run in with a table saw the won. She also has a great personality and funny. I can't say enough about her.