I was told my check up and cleaning would be $100 out of pocket. After the services were completed…read morethat number doubled to $200. To make matters worse, they forgot to take my panoramic xray and had me take it at the very end. The dentist didn't even bother looking at it. I also inquired about the free teeth whitening kit that they offer, and was told it wasn't worth using. The visit felt like a scam and I won't be returning.

I went to have my teeth scaled. I left with no discomfort at…read moreall. I would never know my teeth had been worked on. I was asked several times if I was doing OK while being worked on. They really do care. Every time I go I am always greeted with a smile from the receptionists. They are always pleasant. I am a senior with no dental plan. They are more than fair in the pricing. I would never go to any other dentist. And have recommended them to everyone.

As always, Norwood Dental goes above and beyond!…read more I brought my 9 year old in for back to back appointments with me today and much to our surprise, Mrs. Claus was there with goodies and real shedded reindeer antlers! She read books to the kids and really just interacted one on one phenomenally! Today was my first time seeing one of the new dentists at the clinic, Dr. Emily. She was fabulous, easy to talk to, and gentle. Kelsey was our hygienist today and also a gem. Really can't say enough great things about this dental practice. Follow them on social media and you'll quickly see how involved they are in the community and how well they treat their staff.

I've been scared of the dentist all my life. It got worse through the pandemic. Dr Emily is so…read moreincredibly supportive and understanding. I trust her 1000%. The other staff are also absolutely wonderful. I have nothing but positive things to say. Thank you Norwood!!

These guys are great :) everyone here is super friendly and kind, and I actually feel like I know…read morewhat's going on with my teeth after coming in. Believe me when I say I've been through quite a few dentists* where that hasn't been the case and I've really had to fight for control of what happens to my mouth, but each time something's been going on here the dentist and hygienists have been very clear with me about the problem areas and recommended solutions. Overall excellent experience each time! *(and orthodontists)

I've been going to this Dentist for over 6 years. They are…read moreincredibly good at what they do! Dr. Hart and his team are amazing. The Dental hygienist's are the best in the biz. I walk in, they know me, they treat you like family and all in an incredibly safe environment. I have an overly sensitive gag reflex and they know how to work around it and help me through it. Seriously Dr. Hart should have his own YouTube channel. He narrates the entire procedure and his obvious OCD makes every procedure perfect. The support staff are equally attentive to detail and make you feel like your a member of an intricate dental dance. Thank you all for putting yourself on the line for my physical heath.

I was referred to Dr. Jaimee Buchowsky by a friend and colleague. When I first called to make my…read morefirst appointment, the receptionist was helpful and friendly. She gave me good directions on where their parkade and visitor parking was. I found their office to be clean and modern with comfortable seating. They had me fill out a patient history form on an iPad which I thought was very techy and also environmental friendly. The dental hygienist that worked with me that day was very professional and friendly. She took numerous x-rays and photos of my teeth. She made me feel at ease and explained everything that she was doing. She was very gentle and answered all my questions which I appreciated! After examination by Dr. Buchowsky, I found out I needed to be referred to a periodontist. The referral appointment was set up at my 2nd appointment by the receptionist. I asked her if my dental plan would cover the referral and she said she didn't know. She told me that I had to find out on my own. With my previous dentist's office, they had always made sure I knew what was covered and what wasn't based on my group policy. It was not busy at the front desk (2 receptionist staff) so I had asked the receptionist to call the periodontist's office to find out from them what would be covered and she did not look the least bit pleased but did it anyways. It turned out that the visit would not be covered under my plan. Knowing this information ahead of time would be helpful so I could at least know what I would be in for. I think many dental offices can money grab from their clients with all the different codes they put in for claims (as per CBC documentary/expose that I saw a few years ago). I think being informed with costs and what services would be provided are all great questions to ask. I felt that the reception staff did not go above and beyond to meet those needs and for the amount of money I spent, I am somewhat a little disappointed hence the 3 stars. I liked my new dentist and her hygienists very much and I hope I will be able to change this review.

I've been coming to this dentist with my family since forever and every time we have an…read moreappointment, we always leave happy and pleased with the service. We're always greeted with a welcoming vibe no matter what.

Wonderful Clinic! Experience from the beginning was a great one! Received a prompt reply to my…read morequestion, got an appointment quickly and my insurance was billed directly. I will return. Beautiful location with tons of parking.

I'm in Edmonton, in honor of my high-school girlfriends big birthdays. I wind up with THE worst…read moretooth ache ever. It was extremely crucial to try and find help. We'll, i have never had such a pleasant experience at the dentist before Manchester Dental. The staff at Manchester Dental are all outstanding; very caring; personable; I cannot express how much I like this organization. I truly and thoroughly highly recommend Manchester Dental in Edmonton, Alberta

I choose this clinic because I needed somewhere close, but to my surprise I picked one of the best…read moredentists I could have! Excellent care! Everyone is so kind and caring , best dental appointments I've had!

They are amazing every time I go there, especially with my kids! I also love that for aligners…read more(like Invisalign but not that brand), they have a payment plan :)

I have been attending the Center for over 20 years and continue to receive excellent proactive…read moretreatment. Dr. Mueller dropped in on a recent Hygiene appointment with Vivian who continues to provide me with up to date education on oral care. Dr. Mueller recommended repair of a number of teeth on my lower jaw that had become eroded and cracked over a period of decades. I booked an appointment and was pleasantly surprised that the repair was completed in less that an hour without local anesthetic. Basically a bit of tooth preparation proceeded application of an epoxy that dried in a matter of minutes. Following testing to ensure proper bite and polishing the procedure was done. I regret that I had not done this procedure years prior as I no longer feel the rough edges of the teeth that had eroded. Dr. Mueller had a chuckle when I confused him(he was wearing a mask and cap) with his son. I was also very impressed with Dr. Muellers' text to me the next day to check if any problems had occurred as a result of the procedure. Thanks to the Dental Center I continue to enjoy the benefits of a high level of oral health.

PLEASE READ BEFOREHAND IF YOU ARE CURRENTLY THINKING ABOUT JOINING THIS DENTAL OFFICE…read moreWhen I first started going here I had family members making appointments then missing them, so using basic problem solving skills I called st. Albert Dental and asked that any appointment that need to be booked please call me and tell me for who, when and the amount. That seems like a simple request honestly, but in 1.5 year going there this was NEVER done, but oddly I could be contacted afterwards to pay. I called and emailed numerous times please please talk to me first (not everything dental is necessary to do right then, some things can wait for extra health spending account to restart, etc), but I had never been contacted about it. Literally 4 or more people at the front desk so short staffed isn't an issue. Fast forward to April and May this year and not shockingly more unauthorized services were made. I asked them who made them and why I wasn't contacted and I was told they aren't sure but it could have been my daughter (who is a minor, but again it shouldn't matter because it is their duty to contact me beforehand for appointments). Super super disorganized and lacking basic communication skills. Now I have opened a complaint for unauthorized charges to my blue cross due to them. This is the first time I have ever seen a dental office that does whatever they want and thinks they never have to speak to the person beforehand. Avoid this disorganized place who can only communicate when they want a bill paid and lets minors authorize dental work. ----------------------------------------------------------------------------------------------------- UPDATE: On August 16, 2024 I received a notice from collections, I sent them the note below as well as 5 screenshots of me asking to PLEASE PLEASE call or email me beforehand with WHAT WORK IS REQUIRED, and PRICE. Something that was never done despite me calling again and again requesting it. (note they blamed other people despite me asking them to contact me directly) UPDATE 2: A few days later I was called (what a novel idea) and Nikki left me a voicemail stating they have accepted some responsibility, but wanted me to accept some too (oddly I am the one that called after every appointment requesting they contact me beforehand with all the information and I was told "next time"). Nikki stated she wanted me to cover some of the bill because the collections agency requires 30-40% of the bill (apparently it is my job to pay collections agency they sent for me as well). Nikki then brought up how I unsubscribed from their texts (yes, their automated texts which don't give me any information as to the cost and what is being done. If these texts are sufficient in their eyes for what I requested, they should all be laid off and their jobs can be replaced by AI and the savings can be passed along to customers by charging lower than the ADA guidelines and not higher like this Dental office does). She also requested that I remove my "very detailed 1 star review from Google" (That's called censorship and it isn't happening. This is just blackmail because they don't want their horrible communication skills shown). She also mentioned that she has a contract I signed stating that if insurance doesn't pay for it, then I have to (yes, this is the same as any contract. If a business completes an agreed upon service, then it is their job to pay for it. This is not authorization for a business to continue to do an infinite amount of work and not bother to contact the person before the work is completed. A dental office is no different.) VOICEMAIL cannot be attached here Update 3: I told the collections agency I will not be paying as it is unauthorized but obviously only caring about the business paying them, they sent it to my credit bureau. But I will be filing a complaint to Equifax/TransUnion. I won't be removing this review because people need to know the horrible practices of this company (I am saving you thousands of $). Something I have never experienced at a Dental office before. Update: I spoke to collections and he asked for proof to authorization on Sept 23. Today Oct 3 they responded (screenshot #6) and i responded to him (screenshot #7).

I barely Yelp anymore, but I recently had an amazing experience at Westmount Dental and wanted to…read moretell folks about it. After not seeing a dentist for like at LEAST two and a half years when I still lived in Calgary (and only because it was kind of an emergency), I decided it was high time to take advantage of my benefits plan and book a cleaning somewhere. Thanks to some good online reviews, I found this little gem of a practice. I checked in for my cleaning, and left my info for benefits with the front staff who took care of everything for me. My appointment started promptly. I let my hygienist (Ana?) know it had been awhile and was not made to feel guilty or anything for going too long between cleanings. She was friendly, very knowledgeable, and verbalized most steps of the cleaning as I am SUPER FREAKED OUT BY TEETH THEY'RE SO WEIRD YOU GUYS. Anyways, she advised that I see a dentist soon for a full checkup & for a filling on a cracked tooth. I reentered the front office, expecting to make an appointment somewhere in the near future, but one of their dentists, Dr. Chiang had a cancellation and they were able to fit me in ON THE SPOT. Dr. Chiang was thorough & awesome. Two hours from start to finish, I left with clean teeth, the peace of mind of having a full dental exam, and TWO FILLINGS. I also had a very frozen mouth and was very embarrassed and none of the staff laughed at me even once as we finished the transaction. I loved how friendly this office was, and I LOVED that they handled direct billing for both of my coverage plans (Great West Life, and Blue Cross). Going to the dentist is one of those adulting things that really stresses me out, and I really did feel at ease. Would recommend! :)

I was a patient at this clinic for approximately 25 years and trusted them with my family's dental…read morecare. Unfortunately, my recent experiences changed that. After my longtime dentist moved away, I was unhappy with the quality of some of the dental work I received. Some fillings felt rough and made flossing difficult. I also had a cavity that was not treated, and it later became painful enough that I needed antibiotics. My current dentist told me she did not know why it hadn't been filled sooner and that treating it earlier likely would have been easier on the tooth. I also felt pressured into having a tooth extracted without fully understanding all of my options at the time. Looking back, I wish I had sought a second opinion. When I brought my concerns to the clinic, I felt they were quickly defended rather than fully listened to. That was especially disappointing after being a loyal patient for so many years. The office itself was clean, and the staff were generally courteous. However, trust is very important to me when it comes to dental care, and unfortunately I no longer feel confident continuing treatment there. For that reason, my family and I have decided to seek care elsewhere.