Guaranteed Rate

I have been doing business with First bank and trust of Virginia for over five years with…read morepurchasing of numerous homes and they are very creative with financing and Customer Service.

Bill Keller - State Farm Insurance Agent

Excellent service - I have been a client since the 80s, and it has been and continues to be a great…read moreexperience. Bill and staff take care of me and my family. He always gives great advice, too. Highly Recommend1

'been using the services of Bill Keller's office for years now and I can unequivocally say that…read moreit's been an amazing experience. The #1 reason is the response time. When you contact an insurance office, you need something. They respond immediately and always with a smart, sensible answer or sound piece of advice. Yes the rates are reasonable and that does matter, but I'm big on customer service, and I'd say you will never be let down if you bring your business here!

Jessica Shafer - State Farm Insurance Agent

Jessica is kind, professional, and very timely! I was impressed by how quickly she responded to my…read morerequest. I'd definitely recommend her to anyone!

Gregg Lee - State Farm Insurance Agent

(5 reviews)

Had the best customer service from Johanna!. Very sweet and insightful. Recently moved out here…read morefrom CA she made switching over from my previous car insurance so easy and hassle free. Not only was she able to get me a great price but was able to find me saving options as well. I highly recommend them. Wouldn't go anywhere else.

Great Insurance Professionals in Vinton, Virginia!read more

Richard Patterson Insurance

Great customer service! Would really recommend this agent if you are looking to get any type of…read moreinsurance, answers all questions with patience and has the best knowledge to get you the best option/deal whether is for your business, auto or home. Awesome service!

David Honaker - State Farm Insurance Agent

excellent service great people ashesy is tops cares and follows through can't ask for better…read moreservice from them

Davie Honaker and his State Farm Insurance Company are amazing to work with! I got a quote from…read morethem from a referral. I was amazed at the amount of money he saved me on my car insurance, but also added home insurance that saved me even more money than I was paying for just auto insurance from a big company! Highly recommend that you reach out to them for all of your insurance needs!!!

McCall Insurance Agency

3.5

Just wanted to say I was with this company for years. I really enjoyed doing business with them for…read morethe most part. My insurance was through Northern Neck. I paid my insurance up front for the whole year, for many years.... I had a little fender bender and my granddaughter is under mine and she did also. They canceled my insurance and when I tried to talk to them, I have never seen anyone not interested in talking to me or did not show any concerns what so ever. I could not honestly get over it. I mean I knew my insurance would go up but they simply did not care to even listen to me. On to a different company that cares....

Susan is an amazing woman and she does the very best for her clients. She goes above and beyond to…read moremake sure to get the best for you.

H&R Block

3.0

In 2025, I had a decent experience with Mark. Thanks to his wife coming over to clear up some…read moremulti-state issues on my return, I didn't have a problem. I rebooked in March 2026 with Mark for a 4:30 appointment. After sitting in the lobby until after 5:30 with no apology or assurance that I would be seen anytime soon, I called his phone number from the waiting area. Voice mail. My wife and i left without anyone acknowledging us. An hour and a half after leaving the voice mail, still no return call/apology/acknowledgement of our wasted time and no offer to reschedule. Sad that appointments mean nothing, nor does professional courtesy. Someone could have at the very least told us that they were sorry for wasting our time. Come to think of it, I was 45 minutes late getting called into his cubicle last year also. Looking for another tax prep person.

We see Kevin every year he is very professional, will let you know what works best for your next…read moreyear taxes and pleasant to work with

VIA Insurance Agency