I would not recommend Erich to help you with a mortgage loan unless you are fine with not knowing whats going on with literally anything, being ignored and getting paperwork messed up.
I got my loan which I am happy about but I wish we would have gone with someone else, Erich is very passive aggressive, doesnt respond to emails or texts, and also forwards you to voicemail.
This is my first home so of course I had a few questions, which luckily my amazing realtor answered as best as he could because we couldn't get ahold of our loan officer for nothing, when we did get ahold of him he would be very rude and passive aggressive.
Today we realized our mortgage paperwork has the a mispelling for the address on it, we called Erich to ask what do we do and he blamed USPS, saying they auto upload what ever they recommend, and that theres nothing he can do. I called Guaranteed rate loan servicing department and they told me it was on Erich to make sure the information was correct and that he could fix it.
He was also not at our closing to go over anything with us, in his place was a complete stranger (although a very nice man) while Erich was driving to a game. read more