Not enough tellers. Right now 12 customers in line one teller. Excuse for everything so I don't say…read moreanything this time.

Beware!! If you are…read morea member of this bank and would like to notarize something that has more than just your signature on it-- they will not allow it. They will only notarize the signature of the person who has the account. Ridiculous!

Complete amateurs. Screw up constantly. Delayed millions in revenue. Go with a real bank.read more

This is a terrible bank. They rate a solid F in just about every category. Being a small business I…read morecan tell you they have the most unfriendly business policies possible. Example: I want to deposit money into my employee's pnc bank account so they can get paid. Can I? ... NO! I have to be an authorized user on the account! How about making a pnc personal check that comes from my pnc account available the same day? Absolutely not! Even though they can physically see the money in my account and I'm standing right in front of them NO! How about a home equity line of credit on a house that is completely paid worth 100k! Good credit 740+, no debt, good income. Wanted the loan for 25% of the value. DENIED! Reason: we don't like what it's being used for (to start a small business!) How about a simple cash deposit into your account? Well when you give them the cash and they pull it behind that little glass desk of theirs, depending on whether it's a new account or a larger deposit they will hit you with a mountain of paperwork and personal questions. I told them forget it, give me my money back, the teller refuses! She says I have to finish the paperwork despite just having received the money 30 seconds ago! It took 30 mins talking with the district manager on the phone before they were nice enough to let me have my own money back. Icing on the cake: You're fed up and want to leave this awful place. The bank manager prints you out a check with the total withdrawal from your account and closes it. You take the check to your new non-pnc bank to cash it. Just as you are about to deposit it you look down and notice that the pnc bank manager forgot to sign it. You try to hurry back to pnc but they are closed. Better luck next time!

Their on-line service is out of service more than it works. It constantly gives messages that they…read moreare experiencing technical difficulties, please try again later. All I want to do is check my balance before going shopping and I can't. This happens most of the time, over and over. They need to overhaul their computer system and provide better service to their customers.

Have been to this branch multiple times, have had okay experiences and horrible experiences,…read morenothing was ever amazing here. I recently came here a couple of times to get paperwork notarized and certified checks and with the new Covid rules, things are a lot stricter and less convenient. You get questioned like a murder suspect before you can enter the bank. The tellers are rude, lack any customer service skills, and have no clue what they are doing or talking about. Wanted to deposit a check from selling my house and they questioned me like I was some criminal. Told me I needed a joint account with my husband and we would have to keep the account open, not just to deposit the check. Then told me it would take 2-3 weeks to open account via phone or online when I asked. This teller just kept pushing the new account on me, they must get some sort of bonus or commission on new accounts or have a quota to hit because she wouldn't let it go! Contacted customer service ASAP and they told me that what the teller said wasn't true, you do not need a joint account to deposit the check and to visit another branch. He didn't understand why the teller kept pushing the new account on me. I visited the Vineland branch a week later and they were so nice and friendly. The teller had no problem, knew exactly what to do and had everything done for us in ten minutes and guess what... we didn't need a joint account! They didn't even ask us!

Rude ignorant shavonne is awful ! And always rude playing on her phone would rather have everyone…read moreelse work today I was there and they where having a snack break while everyone else worked this bank is awful !!!

I visited this branch before heading to AC on 2/23/23. The banker (I forget her name, young lady…read morewith blonde hair) and the store manager (forget his name too sorry!) we're both outstanding. They provided amazing customer service and found a solution (very quickly!) to a complex issue I was experiencing. Honestly, I cannot say enough great things about the high quality service I received at this branch. The banker and manager went above and beyond when they certainly had no obligation to do so. Great experience led by two amazing employees. Highly recommended!

I have been banking at PNC for decades, but now it takes them about 10 days to replace my debit…read morecard when there is a fraud alert. 10 days!!! And they will not overnight it; they are about to lose me as a customer.

My boyfriend has a credit card and debit card through PNC. He noticed fraud on his credit card last…read moreweekend and called PNC. they froze his checking account until he received his credit card in the mail (never heard of a checking account being frozen bc of credit card fraud). its been a week and he still hasnt received his credit card in the mail. On friday the freeze was lifted from his checking account, only to receive a fraud notice for now his debit card that same day. He worked 7 am until 9 pm and has been at work all morning, so his mom who is on his account went to pick up a new debit card and she was told it has to be him. He cant make it there with their hours because he is at work. If it is sent in the mail it will take another week or two. PNC has had his account frozen for a week and offers no help or support. lesson learned to not have all your money in PNC, because if something like this happens you are completely stuck.

Sold some furniture the buyer gave me a check for $1100 took the check to the bank it was drawn on…read morePNC Washington Township they told me since I don't have a account with them there's a 2% fee to cash the check I apologize for my language but WTF greed avoid this bank!!!

PNC has limited hours, so in my opinion, doesn't make them a great competitor to other banks! Their…read morestaff is always very present and helpful. Their rates are so so for lenders. Shop around for a bank, that has want you need!

Thanks to PNC bank my son was scammed out of almost 2,000.00 and their so called 100% fraud…read moreprotection won't cover him. Read the story here. https://www.gofundme.com/2mw5xna4