Have been to this branch multiple times, have had okay experiences and horrible experiences, nothing was ever amazing here. I recently came here a couple of times to get paperwork notarized and certified checks and with the new Covid rules, things are a lot stricter and less convenient. You get questioned like a murder suspect before you can enter the bank. The tellers are rude, lack any customer service skills, and have no clue what they are doing or talking about. Wanted to deposit a check from selling my house and they questioned me like I was some criminal. Told me I needed a joint account with my husband and we would have to keep the account open, not just to deposit the check. Then told me it would take 2-3 weeks to open account via phone or online when I asked. This teller just kept pushing the new account on me, they must get some sort of bonus or commission on new accounts or have a quota to hit because she wouldn't let it go! Contacted customer service ASAP and they told me that what the teller said wasn't true, you do not need a joint account to deposit the check and to visit another branch. He didn't understand why the teller kept pushing the new account on me. I visited the Vineland branch a week later and they were so nice and friendly. The teller had no problem, knew exactly what to do and had everything done for us in ten minutes and guess what... we didn't need a joint account! They didn't even ask us! read more

Rude ignorant shavonne is awful ! And always rude playing on her phone would rather have everyone else work today I was there and they where having a snack break while everyone else worked this bank is awful !!! read more

Had the worst experience at this pnc. The teller was a old white lady with short white hair. She was very disrespectful and rude.

Worst possible bank ever! Poor customer service, tellers who make major errors which indicates how few people are in this bank. Word has gotten out to Stay Away from PNC. read more

Rude blonde lady inside wouldn't help me with my account. Gave me a paper with a customer service number and told me to come back later. Um thanks for helping. read more