We asked this company to help us do a quit claim deed. We gave them all the information June 1. After not getting movement, we clarified what we wanted done again. We were told it would be easy, that it was ready to go. We kept trying to set up a time to sign, and we either got no response or were told they'd email it to us to review "the next day." Nothing. We called, left messages, emailed, begged for communication. Then we decided to go in--ON AUGUST 25!!!!--and see what the deal was. It was as we had never been in there. Christina Moser acted as if we had never sent her information, had never sat down with Cassie with the large survey documents to go over it all. They were basically starting from square one, and when they asked when they could get it done, she said she had a stack of work and wasn't sure when she'd be able to get to it. They have been giving us the run around for 3 months! Those are 3 summer months we could have been building our house. These guys are awful. At the very least, communicate with people that come to you to do business. Be courteous enough to say upfront, "Sorry. We're not going to be able to help you with that." And then when you realize you gave horrible customer service, MAKE AMENDS by getting right on it! read more