Great customer service! Bad to the bone paint job to be! Haven't took truck in yet but from what…read moreI've seen yep bad to the bone!

I had my car three months when someone backed into it in a store parking lot. I found Dedicated…read moreonline and due to all of the reviews I took my car there for repair. I gave them my car on November 11. They kept it for 35 days. I go to pick it up on December 16 and before I could even look it over Danny was only worried about me signing the insurance check and writing a Google review. He wanted me to do the Google review as I was standing there in front of him. I told him I would later. I walk out to look at my car and before I could even look it over he was out the door and closed up and gone. The body repair and paint looked fine, but I noticed the emblems that go on the back of the car were not on it. I got in it and when I put it in reverse there was a big blur spot on my backup camera. I contacted him by text the next morning. He said he would get the emblems and to bring my car in, that the smudge on my camera was likely buffing compound. Finally, on January 12 they put the emblems on and tried to buff the camera, but it did not help. They asked me to bring it back on a day that Danny was there, that he could probably make it clear. I go back at the specific time they gave me and Danny was not there as he was supposed to be and another worker tried again to buff it out. It still did not work. The worker tells me that it cannot be buffed out, they will have to get a new camera. I waited a week and on January 19 contacted him to see if the camera was in. He said he would check and get back to me. He never contacted me and on January 28 I asked again. He said still no camera. I asked again a few days later and he never bothered to answer me. On February 5 I asked him to please let me know and he told me I could bring it the next week and I told him I would be there on Monday the 9th. He told me he would work towards that, but they were behind and trying to catch up. Never a thought to the fact that I had been patient about them having my car for 35 days and was still trying to have my car repaired to the original condition for almost 3 months. It was agreed I would bring my car in on February 9 at 8:30. I get there and he asks if I am just dropping the car off because they do not have the camera yet and are hoping to get it by around noon. The lady in the office called to check on it while I was standing there and she told them on the phone that they had ordered it the week prior. They originally told me they were ordering it on January 12. This was three weeks to the day later. He never even bothered to order it until I kept asking about it. I suspect he hoped I would give up on it and they would not have to replace it. They damaged my camera while doing body repair and he did not want to make it right, but I was not giving up. It was a car less than 6 months old. So, I finally went back that afternoon at 3 and a nice older man was there to install it and it took less than 10 minutes for him to do. After 90 days my car was finally back to its original condition. This place did not make it easy or simple. The workers there I dealt with were fine. The owner, Danny, just did not want to own up to their mistake. It is interesting to note that after all that time and stress of trying to get him to repair my car he did not ask me to leave a review again for obvious reasons. So, beware in dealing with this business. If you do I hope you do not expect it to be timely.

I have been a customer of Bigley Auto Repair for over 7 years. While it is not the most…read moreconvenient location, it is well worth the drive. The repairs are top-notch and reasonably priced. When I first used this shop, another repair shop told us that our CRV needed $1,200 in repairs. Paul examined the vehicle and told me that nothing was needed. They have now worked on three of our vehicles and I have never had a problem.

My son tried to get an inspection sticker they tried to tell him all of his brake lights were out…read morenot a single one of his brake lights are out we went to another place that immediately passed his inspection with no issues apparently if they feel you don't understand how cars work and you're young or possibly even a female they will try to get cash out of you so buyer beware.

Absolute lifesavers these dudes are. Came in with a leaking tire and they had me back in the road…read morein five minutes.

I have had several cars through our the years with various issues. And just as many mechanics…read more Moreover, I wish I would have brought my vehicles to Eds alot sooner. Eds is a Family owned business! The shop is conveniently located in St.Albans. The owners and all employees are Honest and dependable. The never once mislead me. Or over charged me. They preform high quality work and treat every one fair. They are more then willing to explain in great details the issues with your car. All questions are answered and the mechanic is efficient. I will never bring my car to another shop ever again. I deeply appreciate my mechanics abilities and honesty. They deserve a 100 Starts!!!! Not 5! Thank you Eds Auto.

I have used them for several years, very good and very reliable…read more Not the cheapest, but insurance adjusters seem to be favorably impressed when they learn Steve and Stacy's are involved.

I took my vehicle to Steve and Stacy's on a recommendation, I dropped it off early in the am…read morebefore getting a ride to work. Through out the day no phone calls did I receive from them. On my return the vehicle had never been touched, and I was given no explanation. There is a sign that say''s " Professional Service", now I'm not sure what that means because I surely did not receive any professional service whatsoever. My assumption was that they did not feel like checking the vehicle out.. So I wonder if the black Buick that's been sitting there for weeks has been going through the same thing!!! Never again, if you take your vehicle there, hopefully they will be in the mood, and interested, as it is an auto service center.

I've used whites for everything from oil changes, to collision repair to rust repair on an older…read moretruck. They make it look like there was never an issue. They have taken care of adding lights and a brush hard as well as repairing a heater fan that others couldn't fix. Their price is always surprisingly lower than expected.

Derek went above and beyond to help us when we needed our vehicle towed. He was very thorough and…read moremade sure our vehicle was safely towed to a location several hours away for repair. Well worth the price they gave us and we highly recommend them for your towing needs.

We have been patronizing MOC since 2020 for annual inspections and tire changes for our 2016 E…read moreClass, Elbereth. This time, we needed an emissions upgrade installed as a result of a recall notice. We had one little oopsie where, when I showed up, they thought I was dropping off the car, but I had been told the service would take three hours. It is a 90-minute drive each way, and I was by myself, so that was a little precarious. They told me to wait a minute while they sorted things out, which they did to my satisfaction. They gave me a loaner (new Audi, fun!) and sent me on my way. I did need to call a week later to get an update, but I wasn't mad about it, as they had said thru would drive to us to swap the cars back. All told it took a little over a week, as they were short-staffed, but everyone was a pleasure to deal with. We dealt with Phil, Zach, and DD, and one more staff member whose name I forget. They are also honest. We asked for new tires, but they checked and said we didn't need them, instead of making the easy sale. The car was returned washed and cleaned inside and out. As you can see by the picture, they have a nice setup for customers waiting on sales and service, with coffee, sodas, and water. Bring a sweater, though, as the AC is blasting! We will continue to bring Elbereth to MOC as long as we can.

Great location! Customer service very poor especially for the amount of money you pay here. Walked…read morein for appointment for oil change and wasn't greeted like I was at other Mercedes dealerships. I walked in and nobody said a word. The atmosphere was dry. I sat and watched as I waited while several employee walked right passed me without saying a word. Not to mention I was considering upgrading to a Mercedes SUV, but I don't like spending my money where I don't feel appreciated. At least 10 to 15 employees walked passed only 3 or 4 spoke.

I took my car in for service and everything was done quickly and efficiently. I'd go againread more

This a review of the Dutch Miller Chevrolet, Jeep, etc. I could not locate them in the system. I…read morepurchased a certified pre owned Jeep Renogade last week. I love the vechile but in a space of two weeks I will taken it to the garage twice to replace a fuel module despite it going through their check system. Also, I was told there was no manual, but I found it where the spare tire or patch kit should have been. Neither the tire or kit was present so I know no one checked that part. I was only given one key fob and no floor mats. They told me that they didn't have to provide them as it was the previous owner's responsibility to provide them at time of sell. Like I said i like my vehicle and the deal I got but the service was less than ideal. Ok place to buy a car but be aware that they will not go the extra mile unless required by warranty or law.

Conner and his staff are fantastic! They did wonderful job on my f350! Highly recommend him and is…read moretop tier ceramic coat package!

Absolute top-notch work. My car needed quite a bit of TLC from where the previous owner used the…read morespinning brushed car washes which scratches your car. It was covered in tiny scratches and he put in A LOTTTTT of time and effort into getting my car perfect. If you want the best detailer to do your car I highly recommend their work. You'll not be disappointed.