Professional, friendly, efficient, competitive rates. Only company in Regina that would come in an…read moreemergency and not charge and arm and a leg.

We have used Arrow plumbing and heating for the past 20 years and have had nothing but exceptional…read morecustomer service . They have always been able to diagnose and fix any and all problems we've had the same day and properly. We would highly recommend Arrow to family and friends as well as anyone else looking for a plumbing/heating company with fantastic service and reasonable prices.

After trying 3 different plumbers to try and fix my water issues and being without water for 4…read moredays, I called Regina Plumbing and heating. Riley showed up, fixed the leaks the other guys made and had me back with water in a little less than 2 hours. Riley was professional, very knowledgeable and cleaned everything up afterward. Thanks for being so quick, I appreciate it!

NOOO! They came to look at my tub faucet and told me to I needed to get a new one. Charged me $180…read moreto look at it which included a $100 service call, however, If they were hired to install it when it came in, then I wouldn't be charged another $100 service call. Called them back a few weeks later (Covid slow-down caused a delay in getting my new faucet) and the they installed it. That night, go to take a bath and the water poured out very slowly. I couldn't get a single bubble from the bubble bath. I checked under the tub and the hose was kinked! Called Darlene the receptionist the next day. Turns out the plumber kinked it on purpose as the hand hel on purpose! Not only that, he also installed a new faucet for this bathroom's sink, and he installed it backwards - the on position was actually the off and vice versa. So, after a few calls by me to them, they finally agreed to get a part to fix this issue. I called Darlene 3 times over the next month and never got a decent response from her as to the status of the repair. She said she would discuss it with the boss and get to me, but she never did. The only excuse I received was that everything that could go wrong went wrong with this install and that the original installer usually worked on commercial buildings. I ended up having to go to Regina Plumbing myself to meet with the manager, who wasn't there of course. He was at a customers. But they did tell me who the part supplier was so I went to get the part. I showed this supplier pictures of the kinked hose, the backward sink taps and he noticed that the tub faucet wasn't installed correctly either, and that the switch to flip between the tap faucet and the hand held shower wouldn't work either. Actually, it was such a mess, we both had a good laugh about it. I finally got in touch with a manager at Regina Plumbing, who played me against Darlene and refused to listen to what actually happened, constantly interrupted me (I'm female) and didn't want to meet with me due to Covid (but they still made house calls). I now had the part myself and had to request another plumber from their firm to come to fix this mess. Note too that you have to pay at the time of the work, which is fine, but they don't give you a copy of the invoice . I found out they did in fact charge me again for the service call for their second coming. Eight months later, I'm still waiting for the $100 refund. This was the worst experience I've ever had with any contractor what-so-ever. Rude, incompetent and they take no responsibility for their ineptness.

I live in Regina, and Austin stopped by today to check a leaky pipe in my basement. He was very…read morefriendly, and found the problem in a short time m. I would definitely call again. v

Called for estimate on replacing a toilet and told them I have the new toilet beside bathroom…read morealready so just a swap out! She said tech will call for time and estimate so get a call from her again saying tech is on his way and just going to pick up a part, then says price is $517 tech never even came to see job? told her we have toilet so that's a high price to pay?? was told ya thats the price so canceled it and called another company and they are coming to do it for $80 lol so ya RIP OFF!!!!!

Have had 2 encounters with this company over the past few months; 1 for furnace and 1 for A/C. Both…read moreappointments were handled excellent! Very happy with professionalism, customer service and quality of work. Would highly recommend them. Thank you Ryan and team for a "spot on" experience.

Finally found a plumber (Ryan) and one that actually showed up! Did a couple of job's, everything…read moreis working as intended. Would definitely recommend Ryan - try to avoid the other existing clown show operator's in the area.