this was one of my favorite hotel stay during my visit to scotland…read more overall, location is great as its close to a lot of things. 15 mins walk to the eating and shopping area. Across the street is an aldi & some fast food. staff were super nice. there's a separate checkin area for reward members. clean rooms. they offer a breakfast buffet at extra charge. elevator is a bit small. but in general, i would totally recommend this doubletree location. i definitely would stay at this location again if i was to return to aberdeen. 2 thumbs up from this yelper. tips: Free cookies. Free self parking. Free WiFi. Free apples. offers a space heater if you are still cold in the room provide room slippers

The DoubleTree Hilton is located at the beach front in Aberdeen and of such it's a good location…read morefor a starting a walk along the wonderful Esplanade of Aberdeen Town. You are also not far from the centre and only 10 min walk from the train station. The hotel has free parking, which seems to be hard to get in Aberdeen town centre. There are two buildings, the Hilton with the normal and premier rooms and the Platinum building, which is supposed to home the better and larger rooms. Well, the TVs are definitely large, no doubt here. Complimentary are the bathrope, the slippers and the small choice of soft drinks. You can choose to pay a small surcharge and might even get a room with a sea view (if you can call it that :-)). However, the rooms are already dear as it is. The hotel is located beside a busy road, but you can't hear the traffic. Also nearby is an ASDA, which I can definitely recommend as the room service food is less than desirable and very, very expensive with a surcharge of £5 for the room service. I had ordered a mushrooms soup and a fruit salad. Whilst the soup was served hot and was acceptable taste wise, the fruit salad was quite a disappointment. It felt like they cut up the last pieces of fruits that they could find in the kitchen topped with a scoop of fruit sorbet. In the bath I could see dark hairs spread all over it and I asked for the bath to be cleaned properly. I also asked for peppermint tea, as apparently this is not part of a general tea assortment. Overall the staff was always very friendly and attentive. All the staff is international. Breakfast is served until 11 on a weekend what is great! The assortment on hot and cold breakfast food selection is great. Lots of choice! There also is a gym, a bar and a restaurant. The reception staff is very polite and the front desk is covered 24hs. The roof in my room looked a bit dodgy at some places and some of the furnishings would need an uplift. What I liked nevertheless was the massive bed in which easily 3 people could sleep in :-) Would I be back to this hotel? Maybe.

This hotel is terrible! Twenty parking spaces for a four story hotel is ridiculous. There's no…read moresignage telling you how to access the gated parking lot, nor where to park if that lot is full....even the person at front desk can't give accurate directions on where to park if lot is full. Front desk staff don't care about guest frustrations nor requests. The front desk staff's negative attitude toward guest's questions was a real turn off. We stayed in a room with twin beds and the springs in one of the beds were clearly worn out and broken making it impossible to sleep. The included breakfast was good and had a nice selection; this is the only positive thing I can say about the hotel. Molly's restaurant, which is attached to the hotel, is mediocre at best. If you're looking for a good, customer-friendly hotel, don't stay here!

I didn't even know about the existence of the Douglas Hotel until I attended a conference held…read morethere the other day, and I thought I knew a fair bit about Aberdeen's hostelry. It was a delight to find this olde-world hotel set into yet another of Aberdeen's granite streets, this one between a casino and the entrance to the harbour. So, the setting may be less than family-friendly, but the building is like a traditional railway hotel. Dark wood and odd angles abound. The staff were friendly, and everything was clean and functional, if a bit tired looking. There is a reasonably sized ballroom complete with wooden dance floor - and conference facilities. One disorienting thing, a tiny niggle, is the weirdly striped seventies carpet on the lower level, which make the frequent 2 to 3 step level changes tricky. Remember, I did not stay in any of the rooms, so I cannot comment on that side of things. Overall, the hotel is very conveniently located for the city centre, the railway station and the harbour. It's not glass-and-chrome modern, but seems adequate, within the limits of my experience, and has useful things like wi-fi (password from the hotel).

Simple, private, clean and conveniently located to SO many things! Trains, buses, restaurants,…read moreretail, drug stores, banks, coast,convenience stores, coffee shops, casino, theater, other entertainment venues, restaurantspubs...it's all within easy walking distance. Building also has elevator. I would definitely stay again if ever back in Aberdeen.

Loved this place for a good night sleep after exploring castles and coast lines all day…read more New and modern, the suite had everything you needed. Kitchenette with all the dishes, mini fridge, stove top, microwave, laundry. Staff was friendly and helpful. We had three suites, all different but spacious and open, good light, very clean. The only reason it didn't receive five stars is one of our suites did not have hot water. Staff offered a new room, but it was the morning and we needed to get out of there to start our day. Surrounded by shops and eateries, the location is great. We enjoyed a celebration dinner at the steakhouse across the street and it was awesome (Miller & Carter). The hotel sneaks up on you, look for Brewdog next door. Parking is convenient and right behind the hotel, plus the offer 25% off the cost.

Terrible customer service at this club. I have had a few small complaints over the years about the…read morestaffing and practices of this club. However on the day in question 10/02/2015 I have a major gripe about customer service and the underhand methods used to fleece the customers. Was in the club with 5 friends and we were playing electronically as per usual. Well I was playing until the third from last game, part way through this game my machine shut down and I went to book sales to exchange machines. Nobody was there a shout went out from the caller and still nobody was forthcoming so I decided to leave (I may have been in with a chance of wining the last 3 full houses, but we shall never know). The fleecing of customers refers to the mini games between main stage bingo. People on a budget only play certain games of this however the caller on at least two occasions stated that a certain game (red hot) would be played. For those that do not know this is when they play for a red line first and then onto the full house. The caller only played for the full house and nobody was able to call on a red line. This may sound trivial but as I have previously stated, when you are on a budget you only play certain games. This sort of thing has been happening for years and is tantamount to fraud, at the very least it leaves the customers disgruntled and spoils their night. Had to give a one star review as it would not let me post this without one, they do not deserve any stars.

Called the out of the blue on a Sunday afternoon. We needed a lift to the rail station on short…read morenotice. They guarantee the trip in 45 minutes, but our call gave them less time than that. We made the train with time to spare. Otherwise the service is top-notch and modern. They sent me a confirmation text immediately (without asking for my number first - nice). They followed that 5 minutes later with the make, model and registration number of the dispatched taxi. Five minutes later the clean taxi showed up with a friendly, professional driver. The way things ought to be.

Absolute crap. Left waiting midnight because they supposedly "forgot" so if you want to be left…read morestranded in the early hours of the morning because they "forgot", then go right ahead and call them up. Absolute joke.