Amazing, flexible, responsive service. The team here knew…read morewhat we needed and took care of us! We will definitely return!

I took in a pair of 50+ years old acme cowboy boots w/ the soles worn out. The workmanship was top…read moreshelf. I strutted them into a Dwight Yoakam concert looking good.

This shoe repair is UNDER NEW MANAGEMENT. The quality of repair WAS great. I use to go there all…read morethe time for me and others. Felt confident that they would get the job done and it would look professional. I've taken shoes and purses. BUT THOSE DAYS ARE OVER!!! I took a purse to get some stones replaced, because they had fell out, and they botched the job. In all actuality they should have told me that they were unable to fix it, but the didn't. I try to support, but this will be the last time that I go there, and if you value your items, I would not take it there if I were you. Two reasons, your idea of quality work may not be their idea of quality work (I know mine is not the same as theirs) and You pre-pay, and they will not return your money when it is obvious that they made the mess up. When I looked at the purse in the store I saw the obvious areas that was messed up, but after I left, I saw how really bad it looked. When I took it somewhere else to fix their mess, I was asked, "why did they touch it, if they could not fix it, I will do the best I can" .

Good service. Both gentlemen did a good job of explaining what needed to be done and why. First…read morepair turned out better than expected. Excited to see the second pair.

ALWAYS READ & BELIEVE the reviews before you support a business. I made a BIG mistake of supporting…read morethis business AFTER I read a majority of reviews with negative comments. I wanted to see for myself & support this small black owned business. I took the purse (pictured) to have the strap connectors (don't know what to call them) re-stitched. It took 2 weeks for the owner to complete the small task. NO communication besides dropping it off & the owner texting (after I called him) me once. The woman who took my $10 down payment & gave me the receipt was professional & courteous. After that, I was met with nonchalant, unprofessional handling of my repair. 7/19/25 went to the store had a few words with the owner, I told him how long he had my purse & I wanted my purse & my $10 down payment. He said he 'just has to stitch it'. I decided to wait for him to finish STITCHING my strap holders. (Mind you, he told me in a text a week before that he would have it for me after he stitches it & it would be ready on Tuesday. NOPE!) I told him I should not have to pay for the balance due to no contact & I'm still waiting. He said "I can take $10 off." My daughter said "Let him finish so you can be done," so I did. He said in 15mins it will be done. We waited for more than 15mins. He handed me the purse, I gave him the balance of $10 & walked out. The purse had a chemical smell to it with the material bubbled on the holders. Horrible service & crappy work! After using the purse twice, the holding tabs broke from the the chemical spray or adhesive. So now I can't use the purse at all. I attached the photos of the finished holders. Lesson learned, believe the reviews

Replaced suitcase handle. Good communication when there was a delay with parts, Quality work. Will…read moreuse them again

Needed two men's leather belts shortened. Wasn't sure what the cost would be, but brought them to…read moreCorey's Bootery in Kalamazoo. Was fully prepared and expecting to leave them for a week or two for the alteration; I got lucky in that the leathersmith was on-site at that time. Explained what I wanted, and fifteen minutes later I was very pleased to be walking out with the altered belts. Reasonably priced, and the belts are perfect. Also, everyone I interacted with at the store was professional, courteous, knowledgeable, and friendly. The leathersmith in particular. I am completely satisfied with my experience, am very happy with these two "new" belts, and highly recommend Corey's Bootery to others. Thank you!

Worst experience and zero accountability. I dropped off my shoes for repair around May and was told…read morethe work would take a couple of months. In August, I stopped by in person to check on them since I hadn't received a call. At that point, staff could not locate my shoes and said they would contact me once they found them. These were Vince flats that cost nearly $400. Since then, I have called multiple times, only to be placed on hold until the call disconnects. No one has followed up, and there has been no attempt to take responsibility or resolve the issue. My shoes have either been misplaced or stolen, and the lack of communication and accountability is unacceptable.

Abhorrrent customer service. New owners needed asap Happy to see them leave Scs. Threatened to…read morehave me arrested for trespassing if I came in store bc I didn't purchase shoes at time