This person is incompetent, unprofessional and a scam artist. He only takes cash and does not give…read moreyou a receipt. I requested a new heel and soles for $100.00. This is not a problem for a professional shoe repairman, for this guy it is. The shoes come back with no heels. This is a warning to all future customers, find another place for your shoe repairs.

I needed to find someone who could polish my work boots in less than 20 mins without an…read moreappointment. He did it for $15 and he did a wonderful job. He took my munged up and full of scuffs work boots and turned them into almost brand new. Cash only.

I really wanted to support Moe and his business but I made a mistake…read more I had a large tear in my Doc Marten sandals and was hoping it could be stitched up with white string. He insisted that it would look better with a leather patch glued and stitched exactly where the existing stitches were and although I didn't mind it being stitched over the tear, I let the professional do his job. Moe knows I work in the area so after dropping a piece of white leather off on Saturday, he said "see you Tuesday." I stopped by his shop twice on Tuesday and twice on Wednesday and he was not around. My parents were going to be in Eastern Market on Saturday so I had them pick up. They asked for the sandal and Moe got the sandal and had to stitch it up in front of them.... And this is what he handed back. Typically my father would have said "absolutely not" and made him redo it, but it was obvious this is the best it would get. I really wanted to support him and his business but he obviously rushed through the job. I wouldn't have been upset if he was honest and said it wasn't ready and took his time to make it look good. While he was able to cover the tear in the leather, it is a really ugly job. Leather glue is everywhere, the cut of the new leather is jaggedy and uneven, and the stitching is even worse than the cut. These shoes were definitely not cheap and it was not worth the $20 I gave him to fix them. I feel bad leaving a terrible review because Moe is a nice guy, but if you are looking to have something like this done with your leather shoes just go elsewhere.

Where do I start? I really was trying to support Moe and his business. In prior years I have…read morealways seen his business in Eastern Market, but never tried it. I took 9 pair of shoes/boots for servicing... big mistake! He "rather quickly" picked up each pair as he told me what each pair needed and then gave me the total costs. I was surprised that I had to pay up front, but paid without contesting. The repairs ranged from skins added to the sole, replacing the bottom layer of some heels to prevent them from wearing into the heel, adding heel and toe taps and making them look "good". I was really surprised when he told me that all the shoes would be ready on January 2nd (I dropped them off on December 30th). I told him it was "no rush" if he needed more time which he vehemently declined. I picked up the shoes on the promised day and after going through some (all of which were in bags) noticed that much of the promised work (heels and sole skins) were not done. After questioning the incomplete work on some shoes he began to explain the amount of time he spent "cleaning up" my husband's shoes to get them looking good and complained about the amount of work done on the shoes vs the amount of money I paid. He continued with had I went to another business it would have been "much more expensive". I kindly reminded him that I don't know the cost of the work he quoted and that I never attempted to negotiate his fees, but paid what HE quoted for the work HE stated the shoes needed. He went on to state that he had to "forego" some repairs to "make up" for time he invested in making my husband's shoes look good. I told him that he had my number and could have called to communicate extra work had to be done instead of randomly eliminating promised work. I questioned the skin he quoted on the sole of one specific pair that I thought was in superb shape except for the heel and toe wear. He stated that he could still do that if I wanted. Against my initial inclination, I left them to be done and he told me I could pick them up the following day at 6:00 AM. I told him I'd pick them up, but it wouldn't be that early. I picked them about 5:00 PM. the following day and the booth was closed so I called him and he stated he would bring the shoes to my car and also offered some "free" shoe shines and/or repairs for my inconvenience (waiting, and making multiple trips), which I promptly declined. Some other bizarre things went on, he came out near my car looking at the shoes and took them back into the shop and continued working on the shoes, brushing and shining them while I was waiting. I called him back and stated I could pick them up another day if they weren't ready. He stated they were ready while I continued to wait. When he finally brought the shoes to my car I was absolutely MORTIFIED! What was beautiful two-toned shoes with a shine (that appeared factory finished) (see pictures), now looked old, limp and stretched. When I told him they looked horribly different. They were dark and was no longer a gradual two tone. He advised because he had to "oil" them they were darker and that they will get lighter. I'm so furious about the job that was done that I won't EVER patronize that place again! I wont get into all the issues, but Leather boots and another pair of shoes were polished (I assume), but they are now darker. My UGG boots still have a bit of salt on the suede around the heel, but a good job was done on them, but I feel absolutely horrible about my son's shoes that "I will replace them" since I offered to take them there. Moe talks a big game about his experience and expansive knowledge of shoes and materials, leather etc and how he's the best in the business. The talk game is good, but the talk and the walk definitely don't align. I warn all who have shoes they care about to be mindful of the hands in which you place them. Moe seems to be a nice and polite guy, and appears to want to stand behind his work. He has offered to strip the shoes and "restore the original color and shine", but "won't get into" why he changed the color to begin with. That's honorable, but I'm cutting my losses. I will NOT take them back for him to "fix". I don't have the confidence that the shoes can be restored to their original appearance! Why return something for him to "fix" what was not even an issue when I dropped them off. I paid a lot of money for THIS lesson, gas, wasted time, his fees $275 and $600 to replace a ruined pair of shoes! EXPENSIVE education!

We decided to stop by and get a couple things done. Since the battery kiosk closed at the mall, we…read morewere excited to find this shop. The store itself is open, with shoe products and boots for sale. The owner was super informative, friendly, communicative, and quick. I brought a pair of boots to see if the inner part could be fixed and he was kind to let me know there's nothing he could do because of the material. I appreciated his honesty and information on the material of my boot. Even though I wasn't able to get my boots fixed, he was very quick at changing my hubs watch battery. We'll definitely be back with any other shoe repairs/battery changes!

Great job! The owner does an incredible job. He's been there…read morefor, I think 20 or 30 years! He renewed my old leather boots to look like new. No need to buy new bots this winter! I will be back for sure. Recommended'

Last Friday I called Farmington Shoe repair for my boots because the sole was literally falling off…read moreof my right boot. The owner was knowledgeable,friendly and helpful. So I show up to the shoe repair store and requested a repair on my boots. The older blonde woman behind the counter was engaged in a conversation with another woman,so I waited for assistance. The blonde customer service woman was obtuse and very stand offish, but I left my boots for repair as I needed them for work. All that being said,the shop did an excellent job repairing my boots,but the blonde old lady acted as if she didn't know who I was when I returned for my boots,and STILL had a very nasty disposition. Excellent repair service, but the customer service should've been a LOT more friendly.

I came in for a zipper repair to a piece of carry-on luggage. The woman who helped me was…read morefantastic. She said it was a minor issue and fixed it for me in 5 minutes. Despite offering several times, she refused payment. Wonderful folks and happy to recommend!!

I took in two purses; one requiring extensive work (both leather) and Spero the owner fixed both in…read more24 hours and did a fantastic job for a reasonable price! Thank-you!

Came to this shop after finding that Sam's was closed on Monday. It had pretty good reviews so I…read morethought why not. I truly regret that decision. I arrive and wait outside as the shop is too small to allow more than one person in at a time. No big. I like to think I'm a patient person. But when I walk in to talk to the owner about my shoe and purse repair, things get bad real quick. He quickly informs me that he doesn't have the color of my shoes to repair the heel tip in the same color. I tell him that's ok, I can work with brown. He says "what else?" I show him the zipper on my purse and he says it can't be fixed. There's no screw for him to fix it and if he has to fix it, it can cost close to $100. Oh, and by the way no one else can fix it either. It's apparently unfixable! Wow. I walk out with my shoes and purse never to return again.

The disrespectful old lady is the reason lll never patronize THofM again. She talks too much plus…read moremy shoes had a scratch on them that I didn't have on them before I brought it hem to you

Great customer service, they listen and discuss with you patiently what they can do for you and…read morewhatever work you need done. Very knowledgeable and professional friendly. Work they performed for me was done on the estimated time and turned out very well done . I had a vintage pair of paratrooper style combat boots that needed a new sole over the existing one. The added a vibram #132 sole and heel and they are extremely comfortable now. Prices are very fair considering the work they performed. Definitely recommend checking them out for leather and shoe/boot work you will be very happy. I'll be back with another set of boots soon.

I trusted Moe with a pair of very expensive, very fine leather shoes. Hermes costing $900. There…read morewas an unsightly cooking oil stain on the toe and I would not wear them for almost 10 years. I sent them back to France and they wanted to change the color. I did not want that bc the color is very unique and it's also the color of their brand. Moe was able to make the stain disappear matching the imperfection with the original color. The result was better than I expected. Moe is where to want to take your leather goods. I highly recommend him. Nice guy too.

I had two pair of boots that I could just not part with. The one pair was repaired by two other…read moreshoe repair stores and the heel on my boot continued to break. The other pair of boots were UGGS, that were damaged by mold. I located Moe's Shoe repair and took my favorite pair of not to be parted with boots to his store. I was greeting with great customer service by Moe and the store's decor was lovely, as well as the merchandise for sale in the store. I explained my dilemma to Moe and ensured me that he could repair the boots without further issue regrading my heel or refurbishing my UGGS. Moe explained why the boot continued to break and said he would be glad to repair both pair. When I picked up my boots, Moe had astoundingly restored both pairs of my boots to an almost new store-bought piece of merchandise. I can't tell you how pleased I was with his work. Moe's repair and restoration prices were economical. Moe's will be my primary place for shoe and boot repairs. Keep up the Great Work Moe!

Replaced suitcase handle. Good communication when there was a delay with parts, Quality work. Will…read moreuse them again

Needed two men's leather belts shortened. Wasn't sure what the cost would be, but brought them to…read moreCorey's Bootery in Kalamazoo. Was fully prepared and expecting to leave them for a week or two for the alteration; I got lucky in that the leathersmith was on-site at that time. Explained what I wanted, and fifteen minutes later I was very pleased to be walking out with the altered belts. Reasonably priced, and the belts are perfect. Also, everyone I interacted with at the store was professional, courteous, knowledgeable, and friendly. The leathersmith in particular. I am completely satisfied with my experience, am very happy with these two "new" belts, and highly recommend Corey's Bootery to others. Thank you!