Horrible customer service! Man spoke to me so rudely as in inquired about poor quality zipper…read morerepair. He told me I should've just bought a new item, and that he had to use glue! It's disgusting glue and white marks everywhere WILL NEVER RETURN!!

This place advertised $2.25 laundry but that is only for a shirt. Very expensive. Last cleaning the…read moremessed up my blouse where the red bleed onto the white. Also states shoe repairs but they don't have anyone in there that repairs the shoes.

Needed a pair of shoes "old school" shined up and Yelp pointed me to this place! So happy I went…read morethere. Ralph is fantastic and the shoes look brand new again!!! Thanks so much!

I've been patronizing this locally-owned business for over 20 years, for repairs of my shoes,…read morebelts, and even one of my wife's purses, as well as for shoe shines, and have never had a complaint. They are friendly, responsive, and honest. They will give you the pricing up front, as well as tell you when you have an issue that is not repairable, or where the repair would be short-lived. Their work is top-notch, and I would highly recommend them. You've got to look in the back of the parking lot to find them - no street sign!

This shoe repair is UNDER NEW MANAGEMENT. The quality of repair WAS great. I use to go there all…read morethe time for me and others. Felt confident that they would get the job done and it would look professional. I've taken shoes and purses. BUT THOSE DAYS ARE OVER!!! I took a purse to get some stones replaced, because they had fell out, and they botched the job. In all actuality they should have told me that they were unable to fix it, but the didn't. I try to support, but this will be the last time that I go there, and if you value your items, I would not take it there if I were you. Two reasons, your idea of quality work may not be their idea of quality work (I know mine is not the same as theirs) and You pre-pay, and they will not return your money when it is obvious that they made the mess up. When I looked at the purse in the store I saw the obvious areas that was messed up, but after I left, I saw how really bad it looked. When I took it somewhere else to fix their mess, I was asked, "why did they touch it, if they could not fix it, I will do the best I can" .

Amazing, flexible, responsive service. The team here knew…read morewhat we needed and took care of us! We will definitely return!

I took in a pair of 50+ years old acme cowboy boots w/ the soles worn out. The workmanship was top…read moreshelf. I strutted them into a Dwight Yoakam concert looking good.

We have used this tailor twice, with mixed results…read more Hubband brought in some slacks that needed taking-in in the rear. The tailor did a nice, quick, and inexpensive job. Very pleased! I brought in a floor-length bridesmaid dress be hemmed tea length. I had my shoes and everything, but I had received the dress late so we only had two weeks before the wedding. The tailor said it was no problem and went on fitting and pinning. A week later, it was done -- yay! It wasn't until all the bridesmaids put on their dresses that I realized that mine was at my ankles whilst theirs were all mid-calf. Not a huge disaster, just disappointing. Overall, I would continue to bring suit items (pants, jackets, etc.) but would look elsewhere for evening wear alterations.

This is a great shop to have clothing alterations and accessories repaired. I've had clothing,…read moreshoe & purse repair done. The work is done well and the prices are more than fair. The proprietor is friendly and does great fittings for clothing alterations. The turn aroind time for the service is good too!

Needed two men's leather belts shortened. Wasn't sure what the cost would be, but brought them to…read moreCorey's Bootery in Kalamazoo. Was fully prepared and expecting to leave them for a week or two for the alteration; I got lucky in that the leathersmith was on-site at that time. Explained what I wanted, and fifteen minutes later I was very pleased to be walking out with the altered belts. Reasonably priced, and the belts are perfect. Also, everyone I interacted with at the store was professional, courteous, knowledgeable, and friendly. The leathersmith in particular. I am completely satisfied with my experience, am very happy with these two "new" belts, and highly recommend Corey's Bootery to others. Thank you!

Three of the four boot lace hooks on my hiking boots had broken and needed to be replaced. They did…read morean excellent job, and the boots were done when they said I could pick them up. Les

Decided to wait a few days to write this cause I needed to calm down and not fire off a hot headed…read morereview. But I'm still get hot every time I look at them sneakers. I heard good things about the shoe doctor I brought in a few pairs of sneaks that needed attention. I was assured that all kicks would be done on the date discussed. One painted, one cleaned, last one was a restoration project. A tall task I know but again I was assured no task was too tall. And For the price I paid (I also over paid) all the kicks should've been immaculate upon the date discussed. A woman on the phone told me one number. Fresh (the painter) told me another number. I Didn't say nothing I let em have it. Charging it to the game thinking he would focus on my kicks cause I paid "extra". Just ended up getting finessed. The restoration joints were in a worse condition picking them up than what i brought them in (NO.. CAP...) midsole cracked up soles peeling off and the "paint job" was terrible.. I hate I ever brought them to ya. The other custom had flaws that was just painted over with white paint (their favorite color to use over there).. the last shoe just needed a simple cleaning.. Fresh just painted over the dirt and oxidation when i specifically asked him to use the oxidation remover creme to remove the oxidation on the bottoms. Shoe strings were still dirty too. The shop is nothing but a daycare for kicks. Cause they not cleaning them or restoring them. Them boys don't know how to clean the shoe strings fr... lbvs... I hoped for the best but expected some bs.. I'm never returning.. bringing you new business.. no recommendations to the homies no none of that. Way to kick off the new year Fresh

Very professional. The services are much needed and done well. Please support local business!read more

Did excellent work on my dancer boots boots were resoled and they shine and cleaned as well.read more

Emily helped me today and not only did I get new shoes, i got long awaited pain relief! She…read morelistened better than a doctor and helped relieve my heel pain more than I can say. As well my wife and I have matching house slippers too! I'm hope management knows how lucky they are to have her; or I'd be glad to hire her for my company ;) -Greg & Michele Diloné

Reasonable prices and good work, it's nice to have some place like this to take your shoes. Even if…read morethey aren't expensive shoes, you can easily get them fixed, inexpensively and double their life.

Love Sam's Shoe Service! Very happy with service repairs for my shoes over the years. Customer…read moreservice great. Loved talking with his son. Great hours and location. Thank you for your years of service to the community.