I walked in and was greeted by Zack, he was immediately attentive and willing to help and even made…read morepersonal conversation with my wife and I. He was super knowledgeable about each of the shoes that he suggested and I asked about and even the actual mechanics of running. He was the only one in the store and when it was full with 3 families at a time he was still attentive and made sure he was available. To be honest I wasn't going to buy the shoes but his customer service was so great that I couldn't walk out empty handed.

Came into this store earlier today, wasn't my first time here and I absolutely love the selection…read moreof shoes and the sales they have are wonderful. However, when trying on the shoes I asked for disposable socks to try on with them.. they didn't have any so the salesman ripped a pair off of the stand. When it came to pay for the shoes I bought he charged me 15 dollars for the pair of socks HE took off the stand and had me try the shoes on with. Like, what? This is the first time I've ever encountered anything like this. I almost can't comprehend. Bring your own socks people. Dirty salesmanship.

Bought 45$ insoles less than a month later I go back with the insoles and receipt... they said they…read morewere not able to do an exchange or a return for me. The lady said no insoles will work with my shoes.... umm then why did one of their employees sell me them with the same shoes? Lol but bright side the blonde girl was like u can call the parent company of the insoles.

Striders is always an amazing place. Their knowledge and customer service is above and beyond…read moreanywhere else I've bought running shoes. Karissa helped me get hooked up with excellent shoes and was very patient and professional as I tried on multiple pairs of shoes to find the right fit. I'm moving out of Utah but you can bet that when I'm back to visit family I'll plan on returning for future running needs.

I purchased my tennis shoes in October of last year and, for the most part, I was happy with them…read more I have an issue with my toes, so I need shoes with a wide toe box. When I came into the store, I was limping. After trying on new shoes, I was able to walk much better, which was a big relief. Unfortunately, my one-star rating is due to the customer service. The sales representative listed on my receipt, Aly W., was less than helpful. She seemed flustered and in a hurry for me to leave the store. I felt rushed and uncomfortable, even though I was clearly struggling to walk and needed assistance finding the right pair. Because I felt pressured and desperate for relief, I ended up purchasing a pair that did not turn out to be the best fit, even though they felt okay at first. About 30 minutes later, I returned because the shoes were hurting my feet. During the exchange, Aly appeared to have been on break and seemed annoyed to assist me. While I understand that everyone has difficult moments, there was no reason to make me feel like a burden. If she was unable to help at that time, it would have been more professional to ask another employee to assist me. I ultimately purchased a men's pair because I was told the women's version was not available. I spent $180 + tax. Thankfully, my toes are improving, and I hope to return to my regular women's size soon. However, due to this experience, I do not plan on returning to Ogden Running Company on Washington Blvd. Customer service has a significant impact, especially when a customer is in pain and genuinely needs help. No one should feel rushed or unwelcome when seeking assistance. It took me more than three months to feel comfortable enough to write this review.

The best shoe place in Ogden or Utah if I had to choose my top store…read more I'm new to running They help me with all my silly questions Let you try on all shoe no pressure They are very knowledgeable on the areas best places to run or hike. They have great support around the Ogden area they get together 3 days a week and run together and you can join in and they are so welcoming. 100/100 stars Great prices also on all there items

Always have everything we need. Nice and helpful. Will order anything you need if they don't have…read moreit in stock.

Love this store. Always has options for girls in Leo's , shorts, tights, shoes, and tops. Check…read morethem out! Great service!!!

Staff very helpful. The rental process was easy. The rented equipment was like new. My favorites…read morewere the ski boots. They were so comfortable I didn't wasn't to take them off. I had No bruising or chaffing. I'll be back next ski season.

Great selection. Great prices. And great service. They helped us pick out the correct equipment for…read moreour skill level and also considered being budget friendly. They did not try to upsell. A great place to purchase equipment!

I would not shop here again. I was told they are corporate, so…read more"masks are required". Hello, this is a mandate and not a law. This is truly discrimination, and if I do choose to shop there again. The lady let me look around for 10 minutes & said I could shop on their laptop outside. Next time I will take the person's name that tries to take away my constitutional rights. I can take actions from there. However, I don't feel that I want to shop at this place anyway.

This place is amazing! For people who say it's not, don't…read moreknow what they are talking about. Or are just impossible to please. I've been coming here for years and have always been greeted with a smile and always find great deals!! Best place to shop for great outdoor gear for all seasons. Definitely recommend this place!

Even though there were three or four employees, not one greeted me because they were too busy…read moretalking to each other about vacations and chatting with "regulars." Not one offered to help me even though I had several items to try on. Not one offered to get me a dressing room, so I had to wait until one was unlocked when another customer left. Not one offered to get me different sizes or help with selections. Not one offered to ring up my purchases. I had to do everything myself and ask for things they should have noticed! An employee even shushed me when she was totaling my items when I asked her a question about sizes. Wow. They need major customer service training!!! Their clothes are mostly for middle-aged women. Which I am.

I was looking for a dress for my daughter's reception and was just about out of time. I had…read moreexhausted the normal mall stores and could not find anything suitable. Tracy and her assistant took me under their wing and helped me find an appropriate dress as well as several more dressy selections. I had their undivided attention. They knew their merchandise and really worked to meet my needs. They saved the day for me! Thank you! I'll definitely start with them the next time and not waste my time at the malls. The Wight House prices are reasonable and their skilled assistance made shopping a pleasure!

I am comparing this experience to the experience I had with the downtown location. The service at…read morethe Layton location was phenomenal. I walked in and immediate someone was there to help me. Just by looking at me, he picked out the perfect suits and provided a variety of options. My favorite part of this last experience was how transparent they were with the prices. I love being able to make decisions with all of the right data. Way to go Mr. Mac! I'll be back to this location.

This shop is horrible. I've never been treated so poorly and had such a bad experience anywhere…read more The suit was measured and tailored but didn't fit my son that is 6'9. They sold us a long, but talking to one of their people they said there is no way I long would have ever worked, they should have done an extra long. So here I am, i'm out of the money I spent for the suit, they called me a liar and said that they don't believe me. The suit doesn't fit, but they don't return or exchange it at all. I have some fabric basically. I was treated like a third class citizen, and to top it all off I have nothing. These people are crooks and shouldn't be in business the way they rip off latter day saints who comprise probably most of their business. Truly I want to keep talking bad about this place and the management and employees that are just simply rude, unprofessional and bad at what they do.