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    Grooming Nook

    4.0 (14 reviews)
    Open 8:15 am - 2:30 pm

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    9 years ago

    Today I took my dog to get her nails trimmed. The woman was nice to my dog and to me. We were in and out in minutes. I will be back !

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    Review Highlights - Grooming Nook

    Once Joyce got here from her prior location we were lucky enough to get her new spot which is here.

    Mentioned in 2 reviews

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    Pooches N' Purrs Pet Salon

    Pooches N' Purrs Pet Salon

    (43 reviews)

    I had such an amazing experience! They groomed both of my dogs and did an absolutely incredible…read morejob. From the moment we walked in, the staff was friendly, professional, and clearly caring with my pups. They really took their time to make sure everything was perfect. Highly recommend!

    Customer service is subpar to say the least. I've brought my doodle puppy in multiple times. 1st…read moretwo experiences I didn't really like how my pet and I were greeted, first thing they do is make you aware that if they feel any mats they may not be able to service your animal. Which is fine but it would make more sense to take the pet to the back assess the situation and then make that determination so that the customer & groomer are on the same page. I bring my pet in for this 3rd time and this time I would like a full service, and purposely changed the groomer for a better interaction. I'm immediately met with a young lady, who didn't seem very interested and almost annoyed that my pet was overly excited in the lobby. She immediately tells me she'll wait until she calms down and let me know if she can be done. Okay. I call shortly after I left because it was the 3rd time I've had a bad first impression with a groomer, and it's understood they may be tired and had a long day but at 12pm in the afternoon customer service and a welcome greeting could go along way. Especially since the customer behind me with the same dog, didn't have the same conversation with the groomer who welcomed her. I spoke to the receptionist/manager not sure what he was and explained the situation and apologized after I voiced my concerns to him about 2 separate groomers, not making me feel welcome or leading a conversation with "well if she's matted" before even taking her back to get a proper look at her. I was told they would let me know if they could help me and I agreed, a hour and half goes by and I hear nothing so I'm assuming all is well until the male calls me and tells me all they could do is the bath because she has mats which is perfectly fine I'll take her elsewhere but to give a bath for 65 dollars without a sanitary trim, pads or anything?? And expect full payment and never asked me first. Then the groomer was rude, argumentative, and explained it was alot going on at the time of the hand off so she wasn't trying to be rude. Yet she was. So I will not be back, as a paying customer like everyone else I expect my puppy and I to be treated like our business matters. The receptionist was nice and let me leave without having to pay 65 dollars for a bath that's the only thing I appreciated. Damage was done I would never come back and I live 5 minutes from the salon. As I've read the owner seems to have a lot of feedback on the comments here, I would recommend a course in customer service for employees. A smile goes a long way.

    The Grooming Studio - Have you ever seen a happier beagle? Not.even.possible. 2018 (Credit: Remember When Studios - Tinley Park, IL)

    The Grooming Studio

    (2 reviews)

    Hi, my name is Courtney & yes, yes...I'm a cat person. But! I'm a dog person now, too. I…read moremean...I've *always* been a cat person. Always. But now I'm also a dog person so I guess I'm just an animal person in general. (All animals, that is--been a veggie girl for over a solid decade now. :) I digress. So, much earlier in this year (January, I think?), we decided to "fospice" a senior beagle with malignant melanoma (shout out to Lulu's Locker Rescue for saving this sweet girl from a high kill shelter in downstate Illinois). We wound up creating a bucket list for her (ever hear of Live Like Roo? Check them out!) and then wound up adopting her and, well, we're all obsessed. *insert heart eyes here* One of Brandy's bucket list items (ps - her IG is @brandy.the.beagle, just FYI) was a "spa day": a morning or afternoon of straight up pampering. Enter The Grooming Studio. Listen, if you catch an opportunity to get in on the client list (seriously--Erin is so ridiculously booked she's not always accepting new clients, so keep an eye on her Facebook page), POUNCE ON THAT. Because here's the thing: she's the best. Period. The end. I mean...I could stop the review right now because that's all you need to know. But as I'm perpetually longwinded, I have more to say. :) Erin, knowing this was a bucket list item, got Brandy in ASAP and made the experience start-to-finish amazing for our sweet girl. Not only was it professionally photographed (more on that in a bit), but there were treats, she had her nails painted, she received the cutest bow I still have, she came home happy as a clam, smelling delicious, and looking fabulous. And best of all...I could *tell* she felt good. Really good. We took our late, great Beagle (yes, she too was a beagle) to several different groomers and it was almost always a bust. You can tell when someone treats your dog as they would treat their own; there truly is NO better than Erin. So grateful for Erin's warmth and kindheartedness; she will forever have a place in our hearts for the sweetness she showed our beloved Brandy. Trust me when I say that not all groomers are the same; in short, there's Erin...and then there's everyone else (*that's* how incredible she is). Ten million, billion stars, for real. [Photography c/o Remember When Studios located in Tinley Park, IL--review forthcoming for sure!]

    She did a fantastic job! My Chase was way overdue. He tends to be difficult. Will returnread more

    Grooming Nook - groomer - Updated May 2026

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